The IT Bay Opiniões 

235
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Ver mais

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Classificada 5 em 5 estrelas

Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Lo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good price offered on a Dell PC monitor and helpful advice given by Hannah, who was very pleasant to deal with. The model I wanted was out of stock and Hannah kept me informed of expected delivery dat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely delighted with the service provided by IT Bay. Spoke to a real HUMAN, Hannah, who guided me through the buying and delivery process with great efficiency and kindness. What a difference to... Ver mais

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Informações sobre a empresa

  1. Loja de computadores e acessórios

Escrito pela empresa

The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

235 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(235)

29 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience

Great service, easy to use and laptop is spot on

22 de outubro de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thanks for your feedback and glad you are happy with the laptop.

Classificada 5 em 5 estrelas

Outstanding service

I ordered a Lenovo portable monitor at 3:15pm, arrived 10am the following morning. Excellent service and was also the cheapest by £20.

17 de outubro de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thanks for the feedback, much appreciated!

Classificada 5 em 5 estrelas

the ITbay provided great service…

the ITbay provided great service throughout the sales process, quick to respond to answers and very helpful. Their pricing is competitive and combined with their excellent service, provides a compelling case to buy from them.

The TV was supplied promptly, securely packaged and in great condition.

3 de outubro de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thanks for the feedback and glad to hear the TV arrived safe and sound.

Classificada 5 em 5 estrelas

Great prices and equipment

Great prices and equipment - bought a refurbished Dell monitor arrived promptly and was well packaged - looked as good as new and functioned as expected.

12 de setembro de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thanks for taking the time to provide feedback. We're delighted you are pleased with your purchase.

Classificada 5 em 5 estrelas

Fantastic Prices and Excellent Customer Service!

I purchased a brand new Dell Docking Station from The IT Bay, which was much cheaper than anywhere else I had seen. I ordered it on a Saturday and it was delivered the following Tuesday (only 3 days later).

On connecting the docking station to my laptop I discovered I had purchased the wrong one and so I contacted customer services via The IT Bay website. I received a reply within about half an hour, from a very helpful sales administrator, who informed me that I could return the docking station, even though I had used it, but would have to pay a restocking fee. However, as I was reordering a replacement docking station, this would be taken into account with regards to the restock fee. The replacement dock was even better value for money than the original dock.

I reordered the replacement dock on the Thursday evening, which would have been delivered on the Saturday morning (if I had been in) but I rearranged for the Tuesday instead. I also returned the unwanted docking station on the Saturday afternoon.

Today I received a notification from the same helpful sales administrator, saying that I would be receiving a full refund for the returned docking station, i.e. I was not being charged the restock fee!

So in summary; fantastic prices and excellent customer service! Would definitely recommend!

28 de agosto de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thank you so much for your detailed review! It really is appreciated. We look forward to being of service again in the future

Classificada 5 em 5 estrelas

Ordered a Samsung S61D soundbar

Ordered a Samsung S61D soundbar. Good price, came well wrapped in a couple of days. Customer service very good. Good experience.

30 de julho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thanks for the positive feedback, glad you are happy with your purchase.

Classificada 5 em 5 estrelas

Samsung sound bar

First of all the price was a good deal better than one high street store.
The delivery time, next day was for me, very timely and was bang on time.
Was looking forward to the Q symphony set up and so far, excellent. Samsung S50B.
Will remember this site for the future, thank you.

6 de agosto de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

We're delighted you were pleased with your shopping experience and thank you for your kind words.

Classificada 5 em 5 estrelas

Highly recommended

Very good company.got my soundbar far cheaper than anywhere else (£150 cheaper)had a slight problem which was down to me and the support they gave was first class.

25 de julho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thank you for the review Martin! We are glad you are all set up and enjoying your new soundbar

Classificada 5 em 5 estrelas

Fantastic!!!

I had been looking for a specific soundbar to replace an old system when I came across IT Bay by chance. Their price was far cheaper than I had seen anywhere else but I was a bit worried as I had not heard of this company before.

I can only say that their service is absolutely fantastic, communication was spot on and next day delivery as stated. My whole experience has been fantastic and I can thoroughly recommend IT Bay. I will certainly be using them again for any future purchases.

29 de julho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thank you so much for the kind words. We're really pleased you're happy with the whole shopping experience and we hope to be of service again in the future. Enjoy your soundbar!

Classificada 5 em 5 estrelas

Very impressed with IT Bay service.

Very impressed with IT Bay service.
Purchased a Dell monitor at a competetitive price.
Received the monitor the next working day, inside the delivery time slot advised by DPD. Very well packaged and in perfect condition.
A happy customer, Thanks.

29 de julho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thanks Dave, hope to see you again sometime. Enjoy your new purchase!

Classificada 5 em 5 estrelas

Top marks for this company

The price was good.The delivery was excellent and next day it arrived secure and undamaged will use this company again.

28 de julho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thanks David, we're pleased the goods arrived safe and sound.

Classificada 5 em 5 estrelas

LG OLED Television

I recently purchased a new LG OLED Television. The price was unbelievably good, cheaper than anywhere else. Before purchasing a did an online chat with Hannah, who was extremely helpful. She reassured me that the TV was new and in stock and confirmed the price. I have to admit I was still slightly nervous about ordering from an internet company that I had not used before. However my fears were unfounded! I received the TV the next day and it was exactly as specified, Brand new, boxed and perfect. There was no extra charge for delivery. I cannot fault the service and product and recommend this company.

22 de julho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thank you so much for your fantastic review and for putting your trust in The IT Bay! We're delighted to hear that you’re enjoying your new LG OLED TV and that everything arrived just as expected. It's great to know Hannah was able to provide the reassurance you needed before placing your order — we’ll be sure to pass on your kind words to her. We completely understand the hesitation that can come with ordering from a new company, so we're especially pleased we could deliver a smooth, next-day experience that lived up to expectations. Thanks again for the recommendation — we really appreciate it!

Classificada 5 em 5 estrelas

Best price on the net by a mile

Best price on the net by a mile. Quick delivery. Well packed. Highly recommended. Ignore the big retailers. This company deserves success.

22 de julho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thank you so much Kenneth, we really appreciate this feedback.

Classificada 5 em 5 estrelas

Very good service

Very good service, slight misunderstanding about delivery but soon resolved. 1st class Co. to deal with will, will be looking to buy other things from them.

18 de julho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thank you for your kind words John. We are glad to hear you have enjoyed your experience with The IT Bay. We look forward to being of service again.

Classificada 5 em 5 estrelas

My new Dyson

Easy to order , great communication , info on where to get help if needed.
I will definitely order from this company again

13 de julho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Many thanks for the feedback, it is much appreciated.

Classificada 5 em 5 estrelas

Excellent company to deal with.

Excellent response on enquiry for HP Elite pc. Went and checked a query and within a couple of minutes had the answer I required. Purchased computer which arrived quickly. Very pleased as first time purchase from IT Bay….

27 de junho de 2025
Opinião espontânea
logótipo da The IT Bay

Resposta da The IT Bay

Thank you for the review Adrian! I am glad you have been pleased with the service and hope to see you again soon!

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