The London Bus Company Opiniões 

38
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Would give no stars if possible, 58 bus is a joke, Turns up when it likes if at all, how are you supposed rely on this service if you can call it that to get to work on time every day. Uk government... Ver mais

Classificada 5 em 5 estrelas

Beautiful vintage bus!! We used these guys for our wedding, we had beautiful double decker vintage bus, conductor and driver were so lovely, we were so pleased with this company! Such a shame the... Ver mais

Classificada 1 em 5 estrelas

We were standing by the bus stop, waiting for more than 5 minutes, we are going to the hospital since my wife is sick and pregnant and im with a 3 year old child too. When this driver passed by the bu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

COVID travel restrictions meant our UK family and friends couldn't join us for my daughter's wedding. We arranged a UK celebration to compensate and it turned into quite the party. The London Bus Co... Ver mais

Informações sobre a empresa

  1. Empresa de autocarros e carruagens
  2. Serviço de entretenimento para escritórios
  3. Serviços para casamento

Escrito pela empresa

Bus Company operating PRIVATE HIRE buses for Weddings and Corporate events and as background for film and tv .............................................................................. WE DO NOT OPERATE PUBLIC SERVICE BUS ROUTES IN LONDON - THAT IS TfL (Transport for London) please ensure you review the correct company! ............................................................................... We provide classic Routemaster buses in Red, Green, White and some special classic liveries. We also have even older RT (Regent III) London double deckers and older RF (Regal) London single deckers, in red, green and other classic colours. We have a few other classic London vehicle types, from across the years, that can be hired.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

38 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,2

Todas as opiniões

(38)

9 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Would give no stars if possible

Would give no stars if possible, 58 bus is a joke, Turns up when it likes if at all, how are you supposed rely on this service if you can call it that to get to work on time every day.
Uk government wants cars off roads and everyone to use public transportation if it did run a decent service the public could rely upon then the public might consider it, but for the time being if you want to keep your job you should never use public transportation because it is not reliable.

24 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The 444 That Operates From Chingford To…

The 444 That Operates From Chingford To Turnpike Lane Is The Worst Service I’ve Ever Seen Most Times I Have To Wait 40 Minutes To An Hour To Get One Despite Information Provided That It Will Come In 15 Minutes Which Is Normally The Time It Said It’s Coming On The Information Board At The Bus Stop This Garage Listening For This Route Needs To Be Reviewed I’ve Heard And Seen So Many People Complaining

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful vintage bus

Beautiful vintage bus!!
We used these guys for our wedding, we had beautiful double decker vintage bus, conductor and driver were so lovely, we were so pleased with this company!
Such a shame these 1 star reviews are bringing the score down just because people are not reading properly!
Would 1000% recommend!

28 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Driver found wallet

I want to commend a bus driver Mr Alonso Varon Pineda bus no. 45 . This driver is very honest, nice and kind. I took the bus 45 from Shakespeare road in the morning around 7:30 on Sunday 8th of march 2026, got off at Brixton station and unfortunately dropped my wallet on the seat. After 20 minutes I was able to get another bus 45 to contact the bus I was on. Another nice driver ,a lady who helped to contact control room, though there was no response from the control room, we manage to see the bus. Returning from Morden after 30 mins.
Mr Alonso said he found my wallet, he handed it to me, after making sure the wallet is mine,
I have my bank cards, drivers license, my work card and £140. Not a single penny was missing. Everything was intact.i can't believe we still have honest and kind people.
This driver Mr Alonso bus 45 to Morden is one of a kind. Very very honest, kind and helpful.
He said I was lucky cos he always check his bus . Excellent driver in his job.
Pls help me thank Mr Alonso.

8 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I had wanted to leave a positive review…

I had wanted to leave a positive review once my complaint had been dealt with, however, I raised a complaint and concern shortly after my wedding as the bus did not drop the passengers off at the correct location / address. They addressed an alternative complaint and confirmed they would come back to me within 5 days regarding the location issue, but almost a month later, I have not heard from them despite chasing up.

It is incredibly disappointing after dealing with Rory and his assurances I would have a resolution that we do not have this.

The bus itself, was very hot, but enjoyable. However, the customer service and speed of handling a genuine complaint is not.

6 de setembro de 2025
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Unfortunately you have left your review against our company, The London Bus Company based in Northfleet, Kent, we have no trace of a booking from you, we have no team members with the name quoted, we believe your booking was likely with a totally different bus company based in South West London. Can I invite you you delete your two star review from our page and double check the name of the company who provided your service. Many thanks LBC.

Classificada 5 em 5 estrelas

The London Bus Company

The London Bus Company did my sisters wedding. I must say I was VERY impressed. Sean the driver was excellent, joining in with photos,and nothing was too much for him. He was great fun,but at the same time,very professional. The bus was immaculate,and we had lovely interaction with lots of people on the trip round London,as it drew a lot of attention.
Wouldn't hesitate to recommend The London Bus Company to anyone,it was brilliant!!!!

20 de setembro de 2025
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Thank you for your kind words, we were delighted to be a part of this special day :-)

Classificada 5 em 5 estrelas

London Bus Company…amazing experience!

I cannot praise the London Bus Company enough for the hire of the beautiful single decker bus at our daughter’s wedding. They accommodated all our timings, drop offs /collections for the occasion. On the day Sean the Driver contacted me on arrival at the pick up point, he was an amazing young man who drove the bus through central London with aplomb. Not easy when there are so many modern buses competing with him for road space. He was careful at all times and our guests appreciated his skill.

The bus was beautiful and added a lovely ‘touch’ to the occasion. Thank you so much!

20 de setembro de 2025
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Thank you for posting lovely review, we are very proud of our driver Sean he is a gem. We are delighted you had a lovely day and wish everyone much happiness.

Classificada 1 em 5 estrelas

We was running and me and my dad told…

We was running and me and my dad told the driver wait for us and he diddent STOP?!!!

1 de setembro de 2025
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

We operate Vintage Private Hire Buses for Weddings and Corporate events, not public service buses, you have 1 starred the wrong company! You probably want TfL buses, please amend or delete your 1 star review.

Classificada 1 em 5 estrelas

Most occasions when travelling on the…

Most occasions when travelling on the London buses on certain routes Oh my god buses are constantly delayed for months after months…..knowing the fact most traveler's like myself check their travelling options and time, it Never seem to b on time. From my experience whenever I do check my travelling time it will tell me a time my bus is scheduled to come, but the time I get to my bus stop and check again, London buses on certain routes are delayed…….most of the time nearly everyday no matter the time of day…..I find it to be quite ridiculous, annoying, frustrating, unfair, and waste of travellers time but yet still it cost a lot to travel in and around London on buses. I do not need apologies I need for London buses to be on time all the time so travellers can go bout their day instead of standing and waiting for buses as if we didn’t check the bus schedule. Currently I have been waiting since 7:25 am for a bus that was scheduled to come at 7:35am now it’s 7:50 am and the bus has not arrived yet. Kmt

7 de fevereiro de 2025
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

We operate Vintage Private Hire Buses for Weddings and Corporate events, not public service buses, you have 1 starred the wrong company! You probably want TfL buses, please amend or delete your 1 star review.

Classificada 5 em 5 estrelas

Wedding bus hire

We booked a vintage red London bus for our wedding guests. The London Bus Company could not have been better in terms of communication. They were very flexible, accommodating, and the bus was in excellent condition. I would not hesitate to recommend them.

23 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Experience

I had an exceptional experience with the London Bus Company Ltd, thanks to Maria and Trevor. Maria's outstanding service and Trevor's expertise made my experience truly memorable. They were both incredibly helpful, knowledgeable, and went above and beyond to ensure that all my needs were met. The level of professionalism and dedication displayed by Maria and Trevor truly sets the London Bus Company Ltd apart. I highly recommend them for their excellent service

1 de fevereiro de 2024
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Thank you so much for your positive review! - We are pleased that you enjoyed your experience with us, Thanks again - The LBC Team

Classificada 4 em 5 estrelas

Great addition for our wedding

We hired a bus for our wedding to transport from ceremony to venue. The bus itself was beautiful, clean, although steamed up quickly with the cold air in December! All our guests loved it and we brought our own champagne and snacks onto the bus - it would be great if there was a way that this could be done 'in-house' like other companies where champagne can be delivered in advance, or hire someone to serve drinks to guests at an extra cost - but worked fine with our groomsmen doing this! Communication before the day wasn't the most timely, although this didn't impact planning- it all got sorted! I really appreciated the call in the days before the wedding to go through everything. Conductor was lovely and all our guests had a great time!

2 de dezembro de 2023
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Thank you so much for your positive review! - We are pleased that you enjoyed your experience with us. We have noted your feedback regarding response time and drinks, Thanks again - The LBC Team

Classificada 1 em 5 estrelas

Sadly

Today I was trying to get on a bus and the bus driver couldn't wait 1 second it also didn't stop for me horrible experience!

3 de outubro de 2023
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Thank you for taking the time to review - However unfortunately this is for the wrong company. We are a Private Bus hire company that does not operate public bus routes. - We would greatly appreciate you removing this review as it reflects a poor service that we at London Bus Company do not provide (Maybe this falls under Travel for London?) - Thank you, from the LBC Team

Classificada 1 em 5 estrelas

A shambolic service which disrupted my…

I have deleted this posting since it should have referred to the "London Bus Group" and NOT the London Bus Company.
Please accept my apologies for this error.

15 de setembro de 2023
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Thank you for taking the time to write this review. - We apologise that you were not satisfied with the service provided and will take necessary measures to ensure your feedback is taken on board. If you have any further concerns please do not hesitate to contact us. - *UPDATED* - Thank you for Providing your reference number, I am looking in to this for you, Apologies that this has taken some time to get back to you, We unfortunately lost access to our Trustpilot but have now managed to regain access and are responding to all feedback appropriately. - Thank you for your patience, Mollie.

After speaking to the Operations Manager, We unfortunately cannot find any reference to the booking number above, If you have any further details such as the email address you requested the explanation from, The date of the hire or the Bus Registration number etc. We can look into this further for you. Again I do apologise that this has taken some time to sort but we appreciate all feedback given and will endeavour to provide the best service. - Thanks again, Mollie.

Please feel free to give us a call on 01474361199 to discuss further.

Classificada 1 em 5 estrelas

Bus driver didnt stop and my wife was sick and pregnant

We were standing by the bus stop, waiting for more than 5 minutes, we are going to the hospital since my wife is sick and pregnant and im with a 3 year old child too. When this driver passed by the bus stop, he deliberately ignored us. We waived our hand to get his attention but he deliberately turned his face away from us. My wife is sick, weak and pregnant, its debilitating and unprofessional what this bus driver does.

20 de junho de 2023
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Thank you for taking the time to review - However unfortunately this is for the wrong company. We are a Private Bus hire company that does not operate public bus routes. - We would greatly appreciate you removing this review as it reflects a poor service that we at London Bus Company do not provide (Maybe this falls under Travel for London?) - Thank you, from the LBC Team

Classificada 1 em 5 estrelas

not helpful......

22 de setembro de 2022
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Thank you for taking the time to leave a review - Would you mind providing us with any further information to ensure feedback is taken onboard? - Thank you, The LBC Team

Classificada 5 em 5 estrelas

Bus Driver 363

I want to recommend the Bus Driver on the 363 at Peckham Library at approximately 11:30 am. I was sat on the bus, when I see the passenger racing towards the bus stop. But because there was another bus ahead, I assume the driver did not see the passenger. The lights change and the passenger, run towards the. I was wondering if the driver was going to open the door, because he had already away from the stop.
I was pleased that the driver used his discretion when making the decision to open the door and allow the passenger to get on. I said as much to the passenger that deeds like what the driver did make me smile and give thanks.
Because of my experiences the past 8 years, I want to share moments like these as we can celebrate what is still good about the society we are living in. Thank you Mr. Driver on behalf of every child/ren, young person and vulnerable adults who rely on London Transport to go about our daily business.

25 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful experience for my wedding…

Wonderful experience for my wedding transportation. Have already recommended. Thank you so much

15 de julho de 2022
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

Thank you so much for your positive review! - We are pleased that you enjoyed your experience with us, Thanks again - The LBC Team

Classificada 4 em 5 estrelas

London Bus Company for our Wedding

Booked the London Bus Company for our Wedding Day. Arrived well on time, great communication to arrange and excellent staff on the day! If there was one element to suggest updating, the speakers in the bus we had were unlistenable. Although this didn't degrade our experience, it would help to enhance those wanting to hear music on their route. I wouldn't hesitate using London Bus Company again though!

9 de maio de 2022
Opinião espontânea
logótipo da The London Bus Company

Resposta da The London Bus Company

hank you so much for your positive review! - We are pleased that you enjoyed your experience with us, your feedback on our PA systems has been flagged, Thanks again - The LBC Team

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