Norcold fridge shelf fit perfect. Was missing one but not anymore! Seamless transation. Thanks.
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Leia as opiniões dos outros
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Ver mais
Ordered a replacement shelf for my RV fridge. Got an email saying it was delivered. It was not. Emailed customer support and they said to ignore that email, it was from a third party. A day later, th... Ver mais
A empresa respondeu
The part was correct and works great. Packaging needs a bit of improvement. The ESD bag meant to protect the component was not taped shut and by the time it got to us, it was just lying in the box not... Ver mais
Informações sobre a empresa
Escrito pela empresa
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Informações de contacto
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Estados Unidos da América
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
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Norcold fridge shelf fit perfect
Norcold fridge shelf fit perfect. Was missing one but not anymore! Seamless transation. Thanks.
Poor service on several fronts
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who said he would send an email so we could return the part, with a restocking fee, which I agreed to. It's been over a month, no email and I have tried contacting them multiple times. Can't even leave a voicemail the last 2 times. Very poor customer service and would not recommend.
Update 8/26 - called this morning and actually got thru to voicemail. Advised waited a month for a response or email and received email within 2 hours, with an apology. Hoping the refund goes better.
Got the parts i needed in just few days.
Poor customer service
Ordered a replacement shelf for my RV fridge. Got an email saying it was delivered. It was not. Emailed customer support and they said to ignore that email, it was from a third party. A day later, they canceled my order outright and refunded me. No explanation. Now I’ve wasted two weeks and need to find another place that has the replacement shelf.

Resposta da RV Fridge Guys
Product was shipped right away and was…
Product was shipped right away and was good quality!
This replacement product was almost…
This replacement product was almost identical to my old one, which made it easy to install. However the product was four days late in receiving it.
Ordered a circuit board for my camper…
Ordered a circuit board for my camper fridge that showed "in stock" on the website. Waited 5 days and nothing so I called and was told the item was on backorder with no estimate ship date. Took over one month to finally get the part.

Resposta da RV Fridge Guys
I have yet to receive the item
I have yet to receive the item
I don’t know
W where it is or why it hasn’t come. Email says it is shipped out somewhere but I haven’t received it
Very disappointed
The part was correct and works great
The part was correct and works great. Packaging needs a bit of improvement. The ESD bag meant to protect the component was not taped shut and by the time it got to us, it was just lying in the box not doing its job. Other than that, a great experience. I give the experience 4 1/2 stars.
From ordering to receiving it was a…
From ordering to receiving it was a great experience I appreciate the fast response and receiving of my purchase would recommend to friends and family thank ou
We didn't get our order
We didn't get our order, it was cancelled and we were refunded. Assuming parts were not available but did not get any communication from RV Fridge Guys. Do you expect to restock these?

Resposta da RV Fridge Guys
Horrible customer service!!
Horrible customer service!!! Ordered a control board panel, order #1060069 and need status on the delivery date; however NO ONE answers, system doesn’t allow me to leave my contact info. VERY DISAPPOINTED. It feels like this website is a scam.

Resposta da RV Fridge Guys
You can count on the Fridge Guys
The knowledge, the friendliness, the timely delivery, all top of the line service. I ordered a glass shelf for the fridge and the packaging was exceptional.
We ordered the same part twice and…
We ordered the same part twice and tried to ask you to cancel that last order. I didn't get any return email to my request. We also tried calling but your greeting message just kept repeating over and over. The first part came two weeks after you said it would be here.
I would like my $81.54 back.
Claudia Tower

Resposta da RV Fridge Guys
Shipping wasn’t efficient and I had no…
Shipping wasn’t efficient and I had no choice but to select shipping that was more than the item cost. Three items came in three separate boxes for one order and at different times. Other than that - all good!

Resposta da RV Fridge Guys
circuit board and control panel
I ordered a circuit board and control panel. The checkout was so smooth I figured I must have forgotten something.
I thought it would be a week before the item arrived, but it was almost as fast as a two day item from that big online place with very reasonable shipping!
The web site was uncluttered and pretty clear, although when I first looked at the order, to see what time frame for shipping, I missed the “shipped” annotation, which was very small and unobtrusive.
I have not replaced the items yet, but it is clear that they are new parts that were wrapped well!
If I need other parts, I will definitely be a return customer.
Wrong product was sent and no response…
Wrong product was sent and no response to my email for a return.

Resposta da RV Fridge Guys
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