The Open College Opiniões 

127
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Did train the trainer online . Can’t say enough good things about this course . Especially my tutor Lorraine Walsh she was exceptional. Clear, helpful and brilliantly patient. At times the course seem... Ver mais

Classificada 5 em 5 estrelas

I have done five ECCE (QQI Level 5) modules so far, and I have to say the tutor Lorraine Walsh (Communication module) was incredible. It doesn't even feel like an online course, because she's fabulous... Ver mais

Classificada 5 em 5 estrelas

I recently attended Train the Trainer online with The Open College and I highly recommend this course. Tutor Lorraine Walsh was fabulous, extremely supportive and helpful throughout the course, de... Ver mais

Classificada 1 em 5 estrelas

I had enrolled for HR course , was privided online material, not even link to any online content . Very good at disconnecting the moodle profile in 2 months , not the same enthusiasm when we enroll... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instituição educacional
  2. Centro de treinos

Informação fornecida por diversas fontes externas

The Open College is Ireland's largest provider of Distance Learning Courses accredited by QQI. Open all year round, we deliver industry leading flexible part-time programmes and education choices utilising a variety of delivery methods that include Distance Learning, eLearning & Attendance Learning and provide these QQI courses at market leading prices with courses starting from only €229! We are fully accredited and approved to offer awards which are part of the Irish National Framework of Qualifications, which is overseen by the Irish Department of Education. The QQI qualifications you can achieve through The Open College are recognised by employers both nationally and internationally.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

127 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(127)

12 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

It was so easy to navigate around the…

It was so easy to navigate around the College website and all the learning resources were all very useful. I would recommend the Open college to anyone who has to do a course online.

30 de maio de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Thank you so much, Bernard! We're thrilled to hear you found the website easy to use and the course resources helpful. Best of luck with your studies. From everyone at The Open College.

Classificada 5 em 5 estrelas

Engaging, Valuable, Professional.

I have just completed my studies in Business management Level 6 & am very happy with the overall delivery of the course.

The course content was delivered in a structured manner with a study schedule as a guideline for students to understand what progress should be made on a week to week basis. This was very helpful to me as I was able to visualise my progress and stick to deadlines.

The notes on this particular course were well written, easy to understand and also happened to be the work of Business Management Level 6 course tutor, Henry Sheahan, who I must say, was a massive help to me personally on my first time further education journey.

Henry was very constructive, understanding and was well equipped with the necessary information and feedback to help me improve the quality of my work, which overall boosted my learning experience in a positive manner.

For anyone looking to take that next step in further education in a business related background--I would most certainly recommend the open college.

Many thanks!

- Liam.

22 de maio de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Thank you, Liam, for your thoughtful and detailed review. We’re delighted to hear that you found the Business Management Level 6 course engaging and well-structured, and that the support from your tutor, Henry, made a positive impact on your learning journey.

It’s always rewarding to know our approach helps students stay on track and feel confident in their studies. Congratulations on completing the course, and thank you for recommending The Open College!

Wishing you continued success in your future studies and career.
The Open College Team

Classificada 5 em 5 estrelas

AMAZING COLLEGE

I am currently on my 4th day of doing the SNA QQI level 6 course . Oh my goodness this course is what I was meant to do all a long . I have. been recently been studying in Colaiste Ide doing a QQI Level 6 in Early Learning and Care but for the entire year I felt. lost I wasn't shown the right path of how to do the assignments but Open College. Will give students all of necessary Learning material so you can succeed at your highest potential. I would highly recommended this college to anyone . I am so excited to completed this course and move on to QQI level 7 Special Needs Education in Progressive College .

I also have a question how long should I be waiting for a tutor to. respond to my email and could I have a virtual meeting on teams so I can talk to my tutor to see if I am going on the right track ?

I love this college so far !

13 de maio de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Hello Eve,
Thank you so much for your fantastic review! We're thrilled to hear how well you're settling into the SNA Level 6 course and that you're finding the materials and support helpful. It’s wonderful to see your passion and excitement for the path you're on.

We’re so glad to have you with us and look forward to supporting you throughout your course!

Warm regards,
The Open College Team

Classificada 5 em 5 estrelas

I have recently completed Business…

I have recently completed Business Management Module, My experience doing this course has been great so far, I found the sessions with the tutor Henry was great and got good feedback witch helped me with my assignments. Thank you again and look forward to my next module.

23 de abril de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Hello Stacey,
Thank you for your kind review! We’re glad you enjoyed the Business Management module and found Henry’s support helpful. Best of luck with your next module—we’re here if you need us!
Best wishes,
The Open College Team

Classificada 5 em 5 estrelas

A Truly Supportive Learning Experience

My time with The Open College has been nothing short of amazing. When I was stuck or overwhelmed, the support I received helped me immensely. The tutors were always available whenever I had a doubt or needed clarity, which made a huge difference in my learning journey.
I especially want to thank Aisling, Loyola, Louise, Siobhan, and the entire Student Services team for being so kind, responsive, and encouraging. Their guidance and support got me through some of the more challenging times, and I’m deeply grateful for that.
Thank you, Open College, for such a wonderful and enriching experience!

22 de abril de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Hello Susan,

Thank you so much for your kind words and for sharing your experience with us!

We’re absolutely delighted to hear that you found your learning journey with The Open College so positive and supportive. Our team — especially Aisling, Loyola, Louise, Siobhán, and everyone in Student Services — will be thrilled to know they made such a difference during your studies.

It’s always our goal to be there for our students, especially during the more challenging moments, so it's wonderful to hear that you felt encouraged and guided throughout.

Congratulations on all you’ve achieved — we’re truly grateful you chose to study with us, and we wish you every success in the future. Don’t hesitate to stay in touch!

Best wishes,
The Open College Team

Classificada 1 em 5 estrelas

I enrolled in both SNA Level 5 and…


I enrolled in both SNA Level 5 and Level 6 with this open college, but my experience was incredibly disappointing. I struggled to secure a work placement for Level 5 and reached out multiple times asking if my prior experience could be recognized. I was told no, with little explanation or support. The lack of assistance and extremely slow email responses led me to defer the course, again explaining it was due to the placement issue — but still, no real help was provided.

Eventually, I asked for a refund for Level 5 and requested to continue with Level 6, which I did complete. After another painfully slow process, I was told I’d failed to complete Level 5 (despite clearly communicating the reasons) and was offered only a partial refund as a “goodwill gesture.” I was asked to provide my bank details to speed up the refund — that was over two months ago, and I’m still waiting.

Communication is poor, support is minimal

1 de outubro de 2024
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Hello Rebecca,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you were unhappy with parts of your experience, as this is certainly not the level of communication or support we aim to provide.

We do want to acknowledge that you successfully completed one Level 6 module recently, which is a positive achievement. We're sorry this wasn’t reflected in your overall review.

With regard to your refund, we understand delays can be frustrating. As advised, refunds are processed within a standard 30-day timeframe from approval, and we’re pleased to confirm that the agreed gesture of goodwill refund was issued yesterday.

We always try our best to assist students with placement difficulties, but as explained, recognition of prior experience must meet strict guidelines set by the awarding body, which can limit the flexibility we’d like to offer.

We truly value you choosing to study with us and regret that we didn’t meet your expectations in this instance. We wish you every success in your future career and are always here if you would like to discuss anything further.

Kind Regards,
The Open College Team

Classificada 5 em 5 estrelas

Anne in Customer Relations was…

Anne in Customer Relations was excellent - not only efficient but really insightful and helpful.

16 de abril de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Hello Anne,

Thank you for your lovely feedback!

We’re so pleased to hear that Anne in our Customer Relations team was able to provide you with both efficient and insightful support. We’re very proud of our team, and it’s always great to see their efforts recognised.

If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Wishing you all the best in your studies and beyond!

With Kind regards,
The Open College Team

Classificada 5 em 5 estrelas

It was a very great experience..

It was a very great experience..

27 de março de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Hello Ibrahim,

Thank you for your kind words!

We’re delighted to hear that you had a great experience with us. It’s always rewarding to know our students are happy with their learning journey.

Wishing you every success in the future, and remember—we're always here if you need any further support!

Best regards,
The Open College Team

Classificada 1 em 5 estrelas

DO NOT USE THIS COLLEGE. They don’t refund even if it’s only hours after cancelling a course

Cancelled the course within 48 hours and they wouldn’t refund the money and described it as an enrollment Fee. Spoke to so many staff that were saying yes a refund was due and then to be told no. Do not use this college under any circumstances. There are loads of options for other courses with other colleges. So angry with the entire experience and almost a month of emails with any excuse going. Worst customer care ever.

30 de janeiro de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Dear Niamh,

We’re sorry to hear that you’re unhappy with your experience, and we do appreciate you taking the time to share your feedback.

We understand how frustrating this situation has been for you. For clarity, all students agree to our Terms and Conditions at the time of enrolment, which outline that a portion of the fee becomes a non-refundable enrolment fee. This is standard practice to cover registration, course setup, and administration costs, as was explained during our communications.

We regret if there was any misunderstanding along the way, as we always aim to provide clear information and helpful customer service. Our team worked to review your case thoroughly, and we’re genuinely sorry that the outcome did not meet your expectations.

We value all of our learners and their experiences, even when the feedback is difficult to hear, as it helps us to improve. Should you wish to discuss this further, we would be happy to speak with you directly.

Wishing you all the best for the future.

With Kind regards,
The Open College Team

Classificada 3 em 5 estrelas

Hidden Requirement (150£) No Refund

Don't enroll if you don't have a PPC number. (Personal Public Number). It’s for Irish residents. You’ll waste 150£ on administrative fees if you want a refund. It’s stated in their terms and conditions at the bottom of the page. Be careful. Your other option is to complete the certificate without the QQI accreditation.

“ However, please note, the administrative fee of €150 which will not be refunded in the event of any cancellation”

This quote is from the cancellation request email.

4 de fevereiro de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Hello Akram and thank you for your feedback.

You are correct in relation to the PPS number for QQI certification and without this we are unable to provide the national certificate upon successful completion. However in relation to the refund, you are incorrectly stating the facts. Where a student does not have it, we fully refund and in your case you were issued a full and immediate refund when it was noted you don't have a PPS number.

With Kind Regards,
The Open College Team.

Classificada 5 em 5 estrelas

Excellent College and very helpful support

What made my experience great was that "The Open College" provides a very good learning platform called "Moodle" which includes all the necessary learning material to successfully study and pass the course and many other helpful resources available on the college website. The Open College is doing very well with the support that lecturers offer to students regarding assignments and exams as well as providing effective feedback according to assignment drafts when submitting assignments for correction and grading.

28 de janeiro de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Hello Piotr, Thank you for your review and feedback, it is greatly appreciated. We have passed on your feedback to all the relevant departments and staff.

We wish you well on your future endeavours and if there is anything we can help you with, please just reach out.

With Kind Regards,
The Open College Team.

Classificada 5 em 5 estrelas

Train the Trainer Level 6

I have completed the Train the Trainer online course over the past few weeks and I’d highly recommend to anyone with an interest in Training & Development, or for someone looking to add this skill set.
The weekly sessions that the tutor Lorraine runs are virtual and so helpful for any questions or just to get a steer. She is very approachable and supportive to all students on the course.
All of the resources are online so very easy to access and the College is efficient in communications.

13 de janeiro de 2025
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Hello Carol, Thank you for your review and feedback, we are delighted you enjoyed the QQI Train the Trainer programme. We have passed on your feedback to the team and especially Lorraine. We wish you well on your future endeavours. With Kind Regards. The Open College Team.

Classificada 5 em 5 estrelas

Very good and helpful

I had a wonderful experience with The Open college. The tutors and everyone else associated with the institution are so helpful. They are also ready to take feedbacks in a constructive manner all the time. If you have any problem, you are just an email away.

14 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A Truly Exceptional Learning Experience



I am incredibly grateful for the opportunity to study at this institution. My experience during the QQI Level 5 Childcare course has been nothing short of amazing, thanks to the dedication and professionalism of everyone involved.

From the start, the support provided by the tutors was outstanding. They were not only knowledgeable but also approachable and patient, ensuring that every student felt valued and supported. The feedback on assignments was always detailed, constructive, and timely, which significantly helped me improve my skills and understanding.

The coordinators were equally fantastic, keeping everything running smoothly and ensuring clear communication throughout the course. Whenever I had questions or concerns, their responses were prompt, thoughtful, and helpful.

Behind the scenes, the technical team deserves special recognition as well. The Moodle platform was always reliable and well-maintained, with all course materials easily accessible. This seamless online experience made learning so much more convenient and enjoyable.

Thanks to this amazing team, I was able to complete my course successfully and achieve results beyond my expectations. Their hard work, expertise, and commitment to student success truly set this institution apart.

It is with great confidence and enthusiasm that I look forward to continuing my studies here. I highly recommend this institution to anyone seeking a top-tier educational experience.

23 de janeiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

QQI Level 5 Healthcare (Major Award)

Lecture materials - Excellent
Supporting Videos - Excellent
Facilitators-Excellent,Always helpful,reply emails fast
Duration to complete assignments - very Good
Timelines for Grading - Moderate-Fair
Cost of program and payment plan- very good
Overall experience - Good, impressed!

11 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

A good chance to get an education online

The College team provides a lot of useful material for studying. And if you even read it, it will already help you a lot to understand the essence of the discipline you are studying. But there are also tasks for which you can use other sources of information. The tutors will always advise you on the best sources to use to get the most up-to-date and necessary documents and information materials.
Of course, online learning cannot completely replace hands-on experience. But here everything depends on the students, on their desire to become a good professional. The college requires you to document practical experience, and it is in the student's interest to do everything possible to make this experience as useful as possible for future work.
But the college uses the advantages of online education very successfully. Students study at their own pace, at a time convenient for them. The tutors advise them both through emails and during online meetings.
Administrative issues are also resolved promptly and professionally here.
I am very grateful to the Open College for the opportunity to get the knowledge I need for my future work.

26 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Louise O Gorman is a staff member in…

Louise O Gorman is a staff member in the college and her way of dealing and resolving matters with the public was great, she is a credit to that company.

There were serious matters needing resolving and Louise O Gorman spent 3 day's back and forward to help the matter be resolved.

24 de setembro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais