The Open College Opiniões 

127
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

Did train the trainer online . Can’t say enough good things about this course . Especially my tutor Lorraine Walsh she was exceptional. Clear, helpful and brilliantly patient. At times the course seem... Ver mais

Classificada 5 em 5 estrelas

I have done five ECCE (QQI Level 5) modules so far, and I have to say the tutor Lorraine Walsh (Communication module) was incredible. It doesn't even feel like an online course, because she's fabulous... Ver mais

Classificada 5 em 5 estrelas

I recently attended Train the Trainer online with The Open College and I highly recommend this course. Tutor Lorraine Walsh was fabulous, extremely supportive and helpful throughout the course, de... Ver mais

Classificada 1 em 5 estrelas

I had enrolled for HR course , was privided online material, not even link to any online content . Very good at disconnecting the moodle profile in 2 months , not the same enthusiasm when we enroll... Ver mais

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  1. Instituição educacional
  2. Centro de treinos

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The Open College is Ireland's largest provider of Distance Learning Courses accredited by QQI. Open all year round, we deliver industry leading flexible part-time programmes and education choices utilising a variety of delivery methods that include Distance Learning, eLearning & Attendance Learning and provide these QQI courses at market leading prices with courses starting from only €229! We are fully accredited and approved to offer awards which are part of the Irish National Framework of Qualifications, which is overseen by the Irish Department of Education. The QQI qualifications you can achieve through The Open College are recognised by employers both nationally and internationally.


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4,5

Excelente

TrustScore: 4.5 em 5

127 opiniões

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4,5

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(127)

12 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Don't recommend. It's just PDFs you read yourself and no refunds if you mention this and tell them you want an online college experience

I would give it less than one star if I could.
I was unhappy with a nutrition course I signed up for. The 8 week course cost over 300 euro and when I received the material I have found it's not an online college course at all. It's just a bunch of PDFs and the little videos are just this guy explaining what you'll have to read in 2 minutes. So as it wasn't what I expected I asked them to cancel the course and give me a refund (within two weeks of having started).

Not only they refused to refund me but they charged me for the second half of the course after I have asked to cancel. And you know what if that wasn't enough it was incredibly difficult to get in touch with them and I got sent from phone call to email to chat services and it took them over a week to respond. This is not a college it's an outlet for them to take you your money for PDFs you can read yourself on the internet. Do not recommend it.

5 de setembro de 2020
logótipo da The Open College

Resposta da The Open College

Dear Y,

Thank you for your feedback and while we welcome all types of feedback, we do ask that it is shared in a factual light.

So, while you have added your review, we would like to reply with some further information that will hopefully set the record straight.

1). You mention that you received a “bunch of PDF material” when in fact you received login details to an online platform and an 8 week distance learning course that consisted of many different parts, namely: Course Notes (both PDF and Online flipbook versions), Study Schedules for 8 weeks, Assessment Briefs, Exam Revision Documents, Pre-Recorded Video content, Details on how to contact tutors, Unit Quizzes, Academic Writing Skills, Referencing & Plagiarism Writing Skills and many many other elements.

2). You mention "videos of 2mins by some guy" – Well there are 11 videos delivered by the professionally qualified tutor that cover key aspects of the 10 units and also the Assessments and how you should prepare for them. They are well over 2 minutes in duration.

3). When you sent your refund request, it was noted on the Autoreply that emails and requests are responded to within 3 to 5 working days. We did respond within this timeframe.

4). You commented that “we are not a College and take money for PDFs that are on the internet”.

This statement is not factual at all and is defamatory and libellous.

We are indeed a Further Education College accredited by the Irish National Awarding body - QQI and have successfully certified and qualified students in the tens of thousands.

The PDFs as you call them are professionally written content to teach a student the Learning Outcomes that QQI have set down. You CANNOT find these on the Internet especially written to specific National Framework Qualifications and if you do find parts of information on Nutrition you will not be able to gain a National Qualification from finding this readily available general information.

5). We are not incredibly difficult to get in contact with – we offer multiple communication channels – Social Media, Website Live Chat (5 days a week 09.30 to 17.00), Phone, Multiple Email accounts including our main – info@theopencollege.com, the Online Portal you logged into and so on.

6). You were not provided a refund as online logs show that you successfully logged into the online course and opened every part of the course – 10 Units and some additional content. If you were not happy after we sent you the Welcome Pack, What you read when you purchased the module and with what you initially saw when you logged in, why did you open up every single module and possibly download all the course content?

This is really no different, then going into a shop and reading the Contents page or summary of a book or Magazine, buying the book or magazine because you liked what you saw, taking it away for a while, partly reading it and deciding it was not for you and returning to the shop a few days later and asking for a refund! Would you expect a refund?

7). Finally, at no point did you even attempt contact your assigned tutor for assistance / additional support or attempt to meaningfully engage with the full 8-week study plan and final exam after that.


We would like to resolve this for you so if you wish to change your mind and continue with the course, we will gladly assist you and extend your time or if you wish to discuss other options we will gladly review these also.

With Kind Regards, The Open College Team

Classificada 5 em 5 estrelas

I am currently doing the finance QQI L6…

I am currently doing the finance QQI L6 and it’s excellent.
Since starting the course I have informed my managers and now work with our budget team a day a week.
My final exam is this Friday! I’ll definitely be recommending it to my directs.
Ken Lalor.

1 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent programme

Excellent programme, which is very well presented and planned. Very supportive Tutor who supported each and every member of the class. Very encouraging and very helpful.

15 de julho de 2020
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Thank you for your feedback. We have passed on your comments to your tutor. With Kind Regards, The Open College Team.

Classificada 1 em 5 estrelas

Very hard to get your money back even…

Very hard to get your money back even if you change your mind in the early stages. Being charged again even though I cancelled a month ago with a promise of being refunded the difference for the fist payment.

12 de julho de 2020
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Dear Amelie, If you were charged with another easy payment in error this will be refunded immediately. If you did cancel your enrolment there may have been an issue with cancelling the easy payment process so apologies for that. If the cancellation was agreed and if you have not already done so, can you please email whoever was dealing with it for you or send an email to info@theopencollege.com and this will be looked into first thing on Monday morning. With Kind Regards, Joe

Classificada 5 em 5 estrelas

Train the Trainer

Train the Trainer

Good course either as an introduction to the area or as a refresher. Materials were clearly organised and tasks were relevant and feedback was clear and timely. My tutor, Lorraine, was incredibly supportive and responsive throughout, despite the amount of work she obviously had to get through with so many people looking to retrain.

26 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Montessori QQI level 6

I have completed the Montessori QQI Level 6 course within The Open College and I am glad to say that I have had a great experience while enrolling my course.
My tutor was very helpful, the material provided was very easily accessible and understandable and I have got a very quick response when I needed help.
Would highly recommend the institution to any of my friends for sure.
Regards
Fabiane B.

21 de fevereiro de 2020
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Dear Fabiane, Thank you for your feedback and we are delighted that you completed the Montessori course successfully. We will pass on your feedback to your tutor. Wishing you all the best for the future. From All at The Open College

Classificada 5 em 5 estrelas

I always wanted to do this course for…

I always wanted to do this course for some years now but the courses around me locally never had enough numbers to run this course. When finding out about this course online I was nervous but up for a new challenge. The overall experience was great, the course work was enjoyable and the tutors were very helpful. Lorraine and Noel I have to mention. If anyone is interested in this course I would highly recommend it.

14 de dezembro de 2019
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Dear Alyssa, Thank you for your feedback and we are delighted that you completed the courses successfully. We will pass on your feedback to your tutors Lorraine and Noel. Wishing you all the best for the future. From All at The Open College

Classificada 5 em 5 estrelas

I found all the staff very helpful with…

I found all the staff very helpful with all my enquiries. The literature and back up that comes with the courses us 2nd to none and i wouldnt hesitate in doing more courses with the open college. The psyment plans make it easier to manage aswell. Many thanks guys for all your help.

27 de setembro de 2019
Opinião espontânea
logótipo da The Open College

Resposta da The Open College

Thank You Paul, Appreciate the feedback. We wish you well on your future endeavours. From all at The Open College.

Classificada 5 em 5 estrelas

Satisfied learner

I recently completed my online course Train the trainer with The open college. I had some concerns about doing a course online (because I am more used to a classroom environment), but my tutor Lorraine Walsh was so kind, extremely helpful and very easy to communicate with. She made my learning experience very pleasant. I would definitely recommend The open college to my family, friends and colleagues. I would like to thank The open college for a great learning experience.

30 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic having a course

Fantastic having a course, four Wednesdays rather than a straight week
Facilities were excellent, instructor was again excellent. Thinking about doing another course with you, price was great value for money
Thank you Mary (and the staff)
Kind regards
Steve Egan

13 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Train The Trainer feedback

I was very pleased with the course I completed recently -Train the trainer. I found the content to be very relevant & informative & taught appropriately. The tutor was very knowledgeable & personable. She made the training environment very comfortable & was very approachable and helpful.

10 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Train the Trainer

The course was very comprehensive and informative. The group gelled well and were supportive of each other. Mary, our tutor was also supportive and knowledgeable. Even after the course I feel I am being supported and encouraged.
Would recommend to anyone wanting to go down this path.

9 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent course :)

Excellent course :)
Train the Trainers course was well presented, with a lot of supporting material, the tutor, Mary, was fabulous and the group of learners very varied.
The accessibility to the place, brilliant.
I would highly recommend the course in The Open College to whoever wants to enjoy while learning.

9 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Go with Open College!!

The Open College are the most professional, helpful, courteous and polite mannered company I have had the pleasure of dealing with in a while.
I started my course November 2018 and finished April 2019.

I am a mature student so I was a little nervous at the start and had to ring the college on numerous occasions. Even though my questions were probably ridiculous half of the time the college were so friendly, tolerant and extremely helpful.

Throughout my entire course experience dealing with receptionist's who have such a pleasant manner answering your query and I have to mention Eoghan in assignments section he never once complained while helping me when I'm sure he dreaded to see my number on the phone,lol!! The Tutors are outstanding and it's full guidance 100% all the way with them.
All in all I cannot promote this college enough, outstanding and professional in every aspect. Thanks to all of you for a great experience x

8 de maio de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

I enjoyed the course a lot

I enjoyed the course a lot. The tutor was very capable and engaging. He had a lot of professional experience, form which he could draw on on provide many interesting case studies. This made the course very relevant and I prepared me for the role of the trainer significantly!

When it comes to the training centre itself, I think the room was too small and quite dark. It might be the fault of an old bulb in a projector as well, but the slides were a bit too dark.

23 de fevereiro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Train The Trainer

I found the Train The Trainer course very good, well presented, a lot of content and good advice offered. The group attending also really made it as there was a good comradeship. Would definitely recommend The Open College for this course

5 de fevereiro de 2019
Opinião espontânea

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