The mattresses were delivered promptly and were just exactly as described, which was what we wanted. Unexpectedly, they were rolled up into boxes so had to be released from their vacuum packaging and... Ver mais
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The mattresses were delivered promptly and were just exactly as described, which was what we wanted. Unexpectedly, they were rolled up into boxes so had to be released from their vacuum packaging and... Ver mais
A empresa respondeu
Have used them 1st time great prices n speedy delivery within 48hrs Double mattress as shown in their pics great overall think most negative reviews on was about delivery mine was excellent 👍 Will... Ver mais
A empresa respondeu
Ordered a Mattress via B+Q on the 1st September 2026 it stated next day delivery from this company, Got an email from DHL stating they have it on the 2nd September and expected delivery 3rd Septem... Ver mais
Had a problem with one mattress not delivered when it should have been…..ordered via the range got in touch with them eventually……wasn’t bothered just kept saying would hear from them in a few days! T... Ver mais
Mattress Manufacturer based in Ossett, West Yorkshire. Family owned and run with capacity to produce over 275,000 mattresses a year. We produce Bonnell Sprung, All Foam and Pocket Sprung Mattresses to suit all needs.
Royds House, Royds Mill, WF5 9YA, Ossett, Reino Unido
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I ordered a mattress topper from this website - it was significantly cheaper than I could find elsewhere for this particular type. The item arrived within the estimated delivery time and is exactly as described. My only quibble would be that after confirming purchase, I didn’t hear anything until the day of delivery so I had begun to wonder if the order was proceeding - communication about shipping could be improved.
updated - ordered via Amazon - passed to Evri who delayed delivery because they said the package was too large & needed a specialist courier with a van.When goods did finally arrive (late) they were delivered by someone in a small car. One of the boxes was opened in transit but doesnt appear to be any damage. To be fair the mattresess look OK but if Evri are the delivery partner approach with caution.
*Thank you for your reply regarding my review and apologies for the mix up about your company, I was misinformed from The Range. Review : I received a Maddox cot bed via The Range and some of it was damaged. We put the cot together and it is useable but I contacted The Range for a partial refund, they contacted The Sleep People who apparently don't give partial refunds Which is a shame. I have decided to keep the cot as we have put it together and it is needed.

Resposta da The Sleep People Limited
Excellent service ordered & was delivered next day .
2nd purchase was through their business site got %10 off first order, reason I didn’t buy via eBay was that PayPal wouldn’t accept the pay in 3 months
So tried the site and bought straight away confident it would be spot on it for our big Rottweiler who’s getting on in age and he loved the bed and surprisingly light to move but to lie on you’d think it must be a heavy mattress as his 50kg and it’s on 4” thick but it gives him a amazing support and comfort and he is appreciative he was thanking us big time, the other mattress for my niece was 8-9in thick and was large double or king can’t remember but she was over the moon she had no idea it was swopped and she felt the luxury of it it wasn’t cheap rubbish it was great quality and has no lost its brand new felling.
Thank you so much your family business has no corporate penny pinching to allow this type of quality and although it is fantastic getting a deal I hope theirs enough left to give y’all a comfy like your beds lifestyle🙏🕊️👍
Exceptional customer service and delivered promptly, cannot be faulted.
I ordered two single mattresses from The Sleep People via B&Q for next day delivery and they still haven't arrived.
Not much response to emails and the tracking doesn't update.
Avoid this retailer if you actually want a mattress to arrive
Update: they offered me a refund but never really explained what had gone wrong with my package

Resposta da The Sleep People Limited
Got this mattress for my grand daughters step up to a double bed and this mattress is perfect
seamless transaction and delivered before the expected delivery date.
the mattress is excellent
I had never heard of The Sleep People before so this was the first time ordering from them. I am glad I took a chance and did. Everything was straightforward and quick from ordering my mattress to it being delivered. Mattress is really nice and comfortable. I would definitely recommend The Sleep People.
An update on my previous review which had nothing to do with starlight it was B&Q and yodel that was the issue. Starlight have pulled out all the stops to fulfil my order great communication and very helpful
I bought two mattresses off the sleep people but order the wrong size , I contact them and they said I would be refunded and able to send the mattress back which was quick and easy there customer service was brilliant and found them very helpful will be coming here in the future
Thank you
Great quality product.
Bed was delivered faster than the delivery date.
Very pleased with the service
I was looking for a 10cm depth mattress as it was the recommendation for the floor bed I bought for my baby. After much search, I found their site and I ordered a single mattress 190cmx90cm but when it arrived it was about 5cm shorter. Because this was to be used on a floor bed for my baby, I didn’t want to risk the gap so I contacted them and they sent a replacement the following day. I received the correct size. Customer service was good.

Resposta da The Sleep People Limited
I bought a superior cooling memory foam cooling foam mattress from this compaby my previous mattress was not a standard size so this had to be custom made by them.
This was a really good price compared to elsewhere I received excellent customer service and fast delivery.
I would highly recommend this company to anyone they are the best in the business.
Thank you for the best and most comfortable nights sleep I have had in years 😴

Resposta da The Sleep People Limited
I ordered a bespoke mattress from The Sleep People just before Christmas 2024. It was delivered in January and it is the best mattress I have ever slept on. It was a third of the price of every other good make mattress I had looked at and I cannot recommend this company enough. First class customer service. Thank you

Resposta da The Sleep People Limited
Honourable service .
My bed had lost its spring shortly after purchase and sleep people treated me better than debenhams (where I had purchased the bed originally) I recieved a refund .Great service and genuinely care about the customer.

Resposta da The Sleep People Limited
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