The Toy Planet Opiniões 

57
•
TrustScore: 4 em 5

3,8

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Classificada 1 em 5 estrelas

I’ve placed 3 orders with this store so far, and unfortunately 2 of the Pokémon products arrived with torn/damaged plastic wrapping. It’s very disappointing, especially when you’re buying sealed prod... Ver mais

Classificada 5 em 5 estrelas

Happy with my purchases! Never had acrylic cases before but they’re good quality and came with a cloth too. Also arrived quickly after dispatch, thank you :)

Classificada 5 em 5 estrelas

Highly recommend for Pokemon TCG! We often buy Pokemon TCG from The Toy Planet and the service is always excellent! Good pricing, especially the ETBs with the protective cases. All items are pac... Ver mais

Classificada 5 em 5 estrelas

Cannot recommend enough. Have purchased ps5's from them twice (for different family members). This time UPS temporarily misplaced them and Steve couldn't have been more helpful in resolving. They turn... Ver mais

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Escrito pela empresa

Collectable Toys - TV & Film Memorabilia - Trading Cards - LEGO


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

57 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

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3,8

Todas as opiniões

(57)

8 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

misleading

tells me to create an account to purchase the item i wanted only to be told i have to purchase an item previously to purchase the said item after creating my account, go to purchase something else witch was well over priced anyway only to not have any stock, a total mess about and absolutely useless as a shop and they are very misleading.

1 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Happy with my purchases!

Happy with my purchases! Never had acrylic cases before but they’re good quality and came with a cloth too. Also arrived quickly after dispatch, thank you :)

19 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I’ve placed 3 orders with this store so…

I’ve placed 3 orders with this store so far, and unfortunately 2 of the Pokémon products arrived with torn/damaged plastic wrapping. It’s very disappointing, especially when you’re buying sealed products for a collection. My first order was fine, but having issues with 2 out of 3 orders makes me question the care taken when handling and packing the products.

18 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend for Pokemon TCG

Highly recommend for Pokemon TCG!

We often buy Pokemon TCG from The Toy Planet and the service is always excellent! Good pricing, especially the ETBs with the protective cases. All items are packaged well and shipped very quickly. My latest order even had a few free gifts in the box. They are also easy to contact and the customer service is unbeatable. We live quite close by and an order was even hand delivered to our door on one occasion!

Thank you, I'll definitely be shopping with you again :)

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Item was well priced, posted quickly and securely.
I cannot recommend them enough, and will be a repeat buyer.

21 de maio de 2026
Opinião espontânea
logótipo da The Toy Planet

Resposta da The Toy Planet

Thanks for the review. We look forward to processing your orders in the future

Classificada 5 em 5 estrelas

Fantastic Service

Just received 2 ETBS and both arrived well packed and in acrylic cases for extra protection. Fantastic service. Highly recommend.

17 de dezembro de 2025
Opinião espontânea
logótipo da The Toy Planet

Resposta da The Toy Planet

We appreciate the review, it means a lot to us. Glad they arrived safely

Classificada 5 em 5 estrelas

Retired Lego set purchase

Was initially dubious as had been looking for this retired set for some time. Immediately put at ease contacting through WhatsApp, order placed, dispatch notification and tracking service provided. Genuine, authentic product and shop

16 de novembro de 2025
Opinião espontânea
logótipo da The Toy Planet

Resposta da The Toy Planet

Thank you for your review. Enjoy your LEGO

Classificada 5 em 5 estrelas

I entered a raffle for an SPC

I entered a raffle for a Prismatic Evolutions SPC and, although I didn’t win, I was impressed by how transparently the draw was run — everything looked completely legit and fair. What really blew me away was what happened next; the store contacted raffle entrants to offer the remaining stock, and I managed to secure one after all.

That kind of gesture shows real customer care and integrity. Communication was great, the process was smooth, and I’m absolutely thrilled with the outcome. I wouldn’t hesitate to buy from them again. Highly recommended!

14 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Pokemon order

Had an issue with an order but the toy planet managed to refund me, did have a long wait however they have rectified the problem today. The other order which had no issues was perfect and had no problems, thank you Toy Planet.

30 de outubro de 2024
Opinião espontânea
logótipo da The Toy Planet

Resposta da The Toy Planet

Thank you for your 5 star review

Classificada 5 em 5 estrelas

Great Experience! Will be back!

Fast Delivery, great communication and fantastic item. Helped me out with my enquiry and order! Very happy and would definitely come back.

8 de novembro de 2024
Opinião espontânea
logótipo da The Toy Planet

Resposta da The Toy Planet

Glad to help. We look forward to see you again

Classificada 5 em 5 estrelas

Switch

I called to enquire about a switch as I was unsure if was a genuine UK version and hadn't heard of the site before so was a little apprehensive. All of my questions were immediately answered and my mind was put to rest when the phone call was followed up with a video on WhatsApp so that I could see what I would be purchasing. I ordered straight away and the switch arrived within a fee days as promised. I couldn't fault the customer service that I received and am so grateful that this independent shop has made a christmas wish come true! One very satisfied customer.

30 de outubro de 2024
Opinião espontânea
logótipo da The Toy Planet

Resposta da The Toy Planet

Thank you for your kind words. We aim to please

Classificada 1 em 5 estrelas

Avoid at all costs!!!

Scummy owners, will rip you off with any chance they get! Sell faulty products and instead of trying to fix the problem just shut shop and ignore you!!
Shows company went into liquidation whilst still owing me and many others money - yet here they are back trading and I’m yet to receive my money back! SCAMMERS

6 de outubro de 2023
Opinião espontânea
logótipo da The Toy Planet

Resposta da The Toy Planet

Hi Martin. I am the business owner and I take this very seriously. I'm sorry to hear you had a bad experience, if you email me the details I will get it resolved for you - info@thetoyplanet.co.uk
Regards Tom

Classificada 5 em 5 estrelas

Absolutely the best toy shop in my…

Absolutely the best toy shop in my opinion! I have shopped here for years and with every visit there's something new and always very welcoming.
Amazing customer service and friendly. I recommend to everyone I know and will keep doing so. Definitely worth a visit ☺️

24 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant shop

Brilliant shop. They ran a competition to win a Switch and I won!! The guys were lovely when I went to collect. Brilliant shop full of awesome bits and a lot of nostalgia with the old school toys and games

11 de março de 2023
Opinião espontânea
logótipo da The Toy Planet

Resposta da The Toy Planet

Thank you for your kind comments and congratulations on winning the competition

Classificada 5 em 5 estrelas

Well worth a visit

The Toy Planet is a treasure trove of days gone by and more modern stuff. I visited today and the staff and the owner are very friendly and Knowledgeable. I will definitely visit again. Well worth a visit. Recommended.

4 de março de 2023
Opinião espontânea

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