Thetradevillage Opiniões 

9
•
TrustScore: 4 em 5

3,9

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3,9

Bom

TrustScore: 4 em 5

9 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(9)

3 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Our most valued supplier

Our most trusted and long standing supplier of doors (composite, bi-fold, sliding). Always on time with deliveries, always available for any issues, easy to order through the website, great prices. Genuinely one of the best business to be dealing with.
My personal experience has been nothing but positive (and years of it).

12 de outubro de 2026
Opinião espontânea
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Resposta da Thetradevillage

Good morning,

Thank you so much for taking the time to share your experience of The Trade Village.

It's fantastic to hear that we are your trusted suppliers and to know we have provided a positive experience from start to finish for a number of years!

We look forward to continuing to work with you. If there's anything we can assist you with currently, please do reach out 😊

Best wishes,

Katie & The Tade Village Team

Classificada 5 em 5 estrelas

I've been using The Trade Village now for over 10 years.

I've been using The Trade Village now for the past 10 years for Composite doors and Bifolds,the ordering process is so easy to use through the bespoke online portal.
The Customer service team especially Sharon always goes above and beyond to get any issues swiftly rectified.

8 de outubro de 2026
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logótipo da Thetradevillage

Resposta da Thetradevillage

Morning Shaun,

Thank you so much for taking the time to leave us a review and share your experience of The Trade Village.

We are thrilled we could support for the last 10 years and we look forward to continuing to work with you😊 I'll pass your feedback onto Sharon and the team!

Best wishes,

Katie

Classificada 1 em 5 estrelas

DON'T WASTE YOUR MONEY

Paid a lot of money for two sets of bifold doors. Very unhappy with the quality and even more unhappy with the response and unwillingness to help. The doors were installed in 2022 and they are saying that there is no warranty left on them - 2026 not 2036!!

Rude response to my builder and didn't even have the decency to respond directly to my letter.

I will be taking my grievance further.

10 de fevereiro de 2026
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logótipo da Thetradevillage

Resposta da Thetradevillage

Good morning Rebecca,

I'm sorry to hear you have been left dissatisfied with the service you have received from The Trade Village.

I believe you may have purchased your bifold doors through one of our trade customers rather than directly. If you could please share the order details, we will gladly look into this further should an order exist under your name.

Thank you

Katie & The Trade Village Team

Classificada 1 em 5 estrelas

Supplied not only defective products…

Supplied not only defective products but also incorrect ones. Continued to supply unacceptable replacements, taking weeks to do so. Specified delivery dates were not fulfilled. The costs of the independent fitters doubled as a result of all this, for which they took no responsibility. Hours wasted in communicating with them. Avoid.

2 de setembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Ordered a door at some considerable…

Ordered a door at some considerable price paid for up front, when it turned up it had a handle cut out on slave door which wasn’t meant to be there, reported it back to them and they wanted to send the stuff for me to change over the door and put it right and get it out in a couple of days, said I would rather you collected the doors and bring them back correctly made thanks, they then replied it would take some time to set up a collection, I said you can make a delivery for me the sort out your in correct door but it takes ages to get them collected for you to put them right, a bloody joke how they take no responsibility when things are wrong and expect the customer to do there work for them

9 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service

Terrible service. Sent incorrect size door. Zero customer service. Having to make a claim against them. Avoid

23 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

Having now retired I was in the building trade for most of my life and I can't remember a time when i came across a company with anything near the level of customer srvice that these offer.

15 de dezembro de 2022
Opinião espontânea

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