Extremely poor service given this company advertises themselves as luxury and high quality. Hostile customer service, unforgiving, with no idea how to do business. Purposefully using tactics to cheat... Ver mais
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Leia as opiniões dos outros
Luxe meets “so many options”. Love the classes - there are loads to choose from. I am at the Richmond gym, and I am in the weight Room three times a week and do yoga twice a week and soundbath once a... Ver mais
Third Space Richmond - Great club with fantastic facilities, staff are really well trained give you great guidance on use of equipment. Classes are always well organised and instructors are really m... Ver mais
I'd highly recommend Third Space to anyone who is considering joining. It is a great gym with fantastic facilities and classes, the staff and instructors are great and there is always a great atmosphe... Ver mais
Informações sobre a empresa
Escrito pela empresa
London’s luxury health clubs; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.
Informações de contacto
More London Riverside 2b, SE1 2AP, London, Reino Unido
- contact@thirdspace.london
- www.thirdspace.london
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 26% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Extremely poor service given this…
Extremely poor service given this company advertises themselves as luxury and high quality. Hostile customer service, unforgiving, with no idea how to do business. Purposefully using tactics to cheat money from customers, such as charging while I had requested a freeze, then purposefully not replying to frame it such that no decision had been made. Do not sign up to this gym, management need to change how they run their business. Trust me, if you sign up and an issue comes up later on, you'll realise how poor their service is.
Luxe meets “so many options”
Luxe meets “so many options”. Love the classes - there are loads to choose from. I am at the Richmond gym, and I am in the weight Room three times a week and do yoga twice a week and soundbath once a week. This is not an intimidating (gym) so it’s perfect for anyone, and the trainers are there to offer help. They also sometimes offer a 30 minute complementary training, and also how to lift classes which is so critical to ensure that you don’t get injured. The Staff are great, and I love the food and drink Options.
I'd highly recommend Third Space to anyone who loves fitness
I'd highly recommend Third Space to anyone who is considering joining. It is a great gym with fantastic facilities and classes, the staff and instructors are great and there is always a great atmosphere at the clubs. The Richmond club is my favourite!
The facilities and team at Third Space…
The facilities and team at Third Space Soho are great! Everyone is so friendly and the gym space and changing areas are so clean. I love being a member here!
Mmm - Look this chain is about it
Look this chain is about it! They lost the plot after they exceeded the member numbers printed. The laundry cleaners and attitude failed. The cracks began after 5 months opening.
And then they launch Chelsea and now the same routine. Shame If you don’t listen to the members!!! They pay the bills!
The real estate does not in this day and age say too big to fail ! The banks will tell you that … and really who goes to the gym to eat food ? Processed foods too!
They have all the facilities - not clean staff
Instructions are so brilliant
Instructions are so brilliant. Special shout out to Sally, Paddy, Amber, Kayla and Irwin whose classes are all exceptional
We go to Third Space every day and…
We go to Third Space every day and every day the staff greets us like we were family members returning home. That definitely helps when you are questioning yourself on having the energy to do whatever is planned for that day. Very nice team who care.
Great overall experience and facilities
Amazing facilities in both Canary Wharf…
Amazing facilities in both Canary Wharf and Wood Wharf branches, also the classes are well organised, always starts on time and the coaches are always kind, take time to explain details around the movements and check on you for any injuries you might have.
Thank you to James Dunne, PT at Canary Wharf
Thank you to James Dunne, PT at Third Space Canary Wharf. I thoroughly enjoyed my PT sessions with you. Challenging me at the perfect pace and tempo.
Excellent gym
Excellent gym, all the facilities and classes are great and the staff are super friendly
Terrible overcrowding
Terrible overcrowding, no value for money. I had been a member of this gym for some time, but the persistent overcrowding, often faulty equipment and regular issues with the showers meant I had to cancel my membership. Gym deliberately kept me hanging on a response complaint so I would have to pay an extra month - really disappointing as I used to love the gym (albeit Soho and Battersea branches). I also used the Clapham branch, which was also overcrowded and underequipped.
The staff Ronaldo is really…
The staff Ronaldo is really profesional, kind and supportive made all the experience in this
Gym really pleasant, he is a start
All around great gym
I love this gym, I’ve been a member for over a year and I always enjoy going to the club. The teachers are fantastic, my favorite Pilates classes are with Trevor Schoonrad and Cassie Conway. I also love yoga with Joshua Leclair.
Great health club in central London
f you’re looking for a great health club, then Third Space Tower Bridge would be ideal to join with fantastic facilities. Worth noting welcoming Concierge and friendly staff. A large range of classes and great instructors. The changing rooms and spa area are kept clean and tidy.
Best SPACE I've ever experienced
I cannot recommend Third Space Canary Wharf enough. It has genuinly changed my life and how I see training, progress and recovery. Third Space is a gym (I wouldn't even call it that given how it compares to other 'gyms') like no other! The facilities: from top machines to recovery boots to spa spaces... you name it. The amount, variety, structure and QUALITY of the classes available. The staff, from those at reception to the instructors... what a warm and inclusive atmosphere they create. The instructors/coaches (I've mentioned it already but they need a separate point) - the quality, passion, dedication, motivation and inspiration they show is unbelievable. I've become such a better athlete because of them. Special shout out to Kerys Borg - what a woman, what a positive, inspirational and knowledgeable coach, what an athlete herself!! Thanks Third Space for having created and continue to create this wonderful space for our minds and bodies!
I really enjoy the space
I really enjoy the space, equipment and particularly the reformer pilates classes. When I first joined in October 2025 the pilates instructors were amazing. But recently following the constant change of instructors it seems the level has to gone down I expect the highest level for the price payed and for having no pool like the other clubs. I wonder if the good instructors went to the new club in Chelsea or what..
Third space Richmond is a great gym
Third space Richmond is a great gym. The instructors are all really nice and adapt to suit any injuries if required. The facilities are lovely and it feels a real treat every time I come!
Forced me to pay extra month while I…
Forced me to pay extra month while I decided to cancel while on maternity freeze. The gym itself was ok, but definitely too busy, under constant reconstruction (which made some facilities unavailable)
Great club with fantastic facilities
Third Space Richmond - Great club with fantastic facilities, staff are really well trained give you great guidance on use of equipment. Classes are always well organised and instructors are really motivational. Best gym I've joined in along time. Members are really friendly too, a great community!
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