Lovely Ross helped myself with ordering new iPhone pro max in Burgundy very helpful and explained well also very friendly has been here at 3 for years always try to have him help
A empresa respondeu
Localização
Alterar localizaçãoUnit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ Bournemouth, South, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Drew was amazing he has been trying very hard to help me over my fraud case. Sadly the Three organisation has let us both down. I have been promised a resolution by Three over and over but thus far... Ver mais
A empresa respondeu
Really polite, helpful member of staff. Listened carefully to what I needed and was considerate as well as so helpful. Thank you x
A empresa respondeu
Drew was amazing, helped us save money on our devices and we walked out with a tablet for less than what we were originally paying! Excellent service!
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Bou'm'th (Castlepoint)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit S1, East Mall, Castlepoint, Castle Lane West, BH8 9UZ, Bournemouth, South, Reino Unido
- 01202527387
4,9
Excelente
142 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really polite
Really polite, helpful member of staff. Listened carefully to what I needed and was considerate as well as so helpful. Thank you x
27 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hey there, we're glad to hear our team took the time to understand what you were looking for and provided the support you needed. Thank you for the feedback. 😊💚
-Three Social media Team.
Ross is a great member of staff
Ross is a great member of staff, good shop good location and a nice chill atmosphere
26 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Oh wow, Matthew! Thank you for sharing your thoughts. We’re so glad Ross could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
My experience was more than good
My experience was more than good, Drew helped me a lot to find the best deal for me.
26 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for the wonderful review, Angela! ✨ We are so glad to hear you had a great experience with Drew, and that he assisted you in securing a fantastic deal. – Three Social Media Team
I went to the store on castle point and…
I went to the store on castle point and Drew the assistant Manager was simply fantastic.
26 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
That’s wonderful to hear, Jose! A big shoutout to Drew at our Castle Point branch for providing such outstanding support. Thank you for taking the time to share your feedback with us. 🙌 — Three Social Media Team
Super competent and helpful customer…
Super competent and helpful customer service from all the guys at Three store Castle Point Centre Bournemouth, particurlarly Ross.
22 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
What a lovely review, Vitali. We're so pleased Ross and the team provided such capable and helpful support. Your recognition means a lot.
Three Social Media Team
Ross was great with service and took…
Ross was great with service and took time to ensure I got the best deal. Really impressed and felt valued as a customer
21 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Fantastic stuff, Mark! We're so glad to hear that Ross was excellent support for you. Thank you for taking the time to leave this 5-star review. ☺️
Ross was very helpful in upgrading my…
Ross was very helpful in upgrading my contract, friendly as always.
21 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thanks for the awesome review, Tracey! We're really glad to hear that Ross made your upgrade experience simple and stress-free. Enjoy your new plan, and thank you for choosing us. 😊- Three Social Media Team
Excellent service from Ross
Excellent service from Ross, great communication and advice on current products and phone plans, will stay with three
Mr M
21 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hey Matt, you've just made our day. It's wonderful to hear Ross provided clear guidance on the latest products and phone plans, giving you the confidence to stay with Three. Thanks for sharing such fantastic feedback.
Three Social Media Team
The assistant manager Drew was amazing explain everything 👌
The assistant manager Drew was amazing!
19 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi Miguel, thank you for your review. We're pleased to hear Drew took the time to make everything clear and ensured you felt informed throughout your visit.— Three Social Media Team
Drew was amazing
Drew was amazing, helped us save money on our devices and we walked out with a tablet for less than what we were originally paying! Excellent service!
19 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi Sofia, thank you for the fantastic feedback. We’re thrilled to hear that Drew provided exceptional support and helped you secure a tablet at a better cost, creating a smooth and hassle free experience for you.
-Three Social Media Team
Ross in bournemouth was very helpful…
Ross in bournemouth was very helpful amd knowledgable. Rare in a phone shop these days
18 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi Jeremy! We're delighted Ross provided outstanding support. Thanks so much for your fantastic 5⭐ review! - Three Social Media Team
Abu (great service )
Abu was a very friendly and knowledgeable young man. Thank you for all your help in my new iPhone 18
17 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
That’s brilliant, Emma! We’re really glad to hear that Abu helped you find the right plan and made the experience simple and straightforward. Thank you for taking the time to leave this fantastic 5⭐ review! 😊- Three Social Media Team
Honestly really kind and helpful today
Honestly really kind and helpful today! I am really happy with Ross service
14 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi Julio, thanks for the amazing review. We are happy to hear that Ross provided reliable assistance throughout and created a seamless experience for you.
– Three Social Media Team
Ross is full of valuable information…
Ross is full of valuable information and always meets our needs in store 😁
12 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
That's impressive, Mands! We’re overjoyed to hear that Ross made your experience fabulous. Thank you so much for sharing the feedback! ☺️ - Three Social Media Team
So helpful
Ross was so helpful putting my old number back on
12 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hey Jo, thank you for the fantastic 5⭐ review! We're delighted to hear that Ross was able to get everything sorted smoothly and successfully restore your old number.-Three Social Media Team
Lovely Ross helped myself with ordering…
Lovely Ross helped myself with ordering new iPhone pro max in Burgundy very helpful and explained well also very friendly has been here at 3 for years always try to have him help
12 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi Donna, we're thrilled to hear that Ross provided such a friendly and helpful experience while getting your new iPhone Pro Max sorted. Enjoy your new phone, and we look forward to seeing you in-store again next time! 😇 - Three Social Media Team
My granddaughter managed to
My granddaughter managed to
Lock her SIM and after fruitless searching on line I visited the 3 store at castle point in Bournemouth. I was greeted by Abu who was extremely helpful and within 10 minutes had got the SIM unlocked and helped set a new PIN. Great service, thank you.
6 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hi, thanks for sharing your experience. We're pleased to hear Abu at our Castlepoint Bournemouth store was able to get everything sorted quickly and make the process straightforward for your granddaughter.— Three Social Media Team
Had an amazing experience at 3 mobile…
Had an amazing experience at 3 mobile Castepoint branc in Bournemouth! Ross made updating my contacts a completely smooth and stress-free process. The customer service was top-notch, and I highly recommend this store for their excellent mobile expertise!
4 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hey Renat, thank you for the fantastic 5⭐ review! 🌟 We're delighted to hear that Ross provided such outstanding support and made everything quick and hassle-free for you at our Castlepoint store. Thank you for your recommendation and for choosing us! 😊💚-Three Social Media Team
We had to visit the Castlepoint store
We had to visit the Castlepoint store, because I couldn't get anything solved on the online chat. Luckily a guy named Ross sorted our problem out. He was very friendly and helpful.
4 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Hey Timea, you've just made our day ✨ We're so pleased Ross from Castlepoint store could step in, get the issue sorted and provide the friendly support you were looking for. Thanks for sharing such lovely feedback 💙
Three Social Media Team
Ross was a fantastic help
Ross was a fantastic help, very knowledgeable and talked me through everything.
3 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Bou'm'th (Castlepoint)
Thank you for your kind words, Donna! We’re thrilled to hear that Ross made such a strong impression. 🌟 — Three Social Media Team
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