Came in to store today brought new phone and Jon was Brilliant transferred all my stuff of my old phone on to my new one couldn't be happier thank you 😊
A empresa respondeu
Localização
Alterar localizaçãoUnit 20 Gravel Walk, Whitefriars, CT1 2TD Canterbury, South, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Declan was my excellent contact today . i gave him three pronlems , he sorted them all . I also came in three months ago he was excellent then . this shows high levels of customer support an... Ver mais
A empresa respondeu
Visited the store with an issue and Jon was fantastic. Listened to my issue, took ownership and helped me resolve with customer web chat from start to finish. Professional throughout, it’s rare to exp... Ver mais
A empresa respondeu
Recently required some help and advice on changing my phone. Being a member of the over 70s gang I am not very up on the latest technology! Declan assisted me and gave invaluable help and guidan... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Canterbury
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit 20 Gravel Walk, Whitefriars, CT1 2TD, Canterbury, South, Reino Unido
- 01227458512
4,7
Excelente
78 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My partner passed recently and Kashif…
My partner passed recently and Kashif was very patient and helped me get the best solution for me on the account. He was so calming in a very upsetting time. A credit to three
9 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Thanks for this amazing 5⭐ review, Tim. We really appreciate you taking the time to send over such a lovely experience with one of our team ❤️ Great work Kashif 🎉 -Jade
Excellent friendly service from…
Excellent friendly service from Alexandra 👌.
16 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Nic has been amazing
Nic has been amazing. Professional, friendly and very helpful. Thank you so much. Carol😀
13 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Thanks for your feedback, Carol, and it's lovely to hear that you enjoyed great customer service from Nic. We appreciate you taking the time to share this with us. -Michael
Great service from Jon today
Great service from Jon today. Very helpful. Thank you so much.
13 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Thanks for this amazing 5⭐ review, Julia. We really do appreciate you taking the time to send this over! Great work Jon 🎉 -Jade
John was absolutely amazing
John was absolutely amazing
Helpful and courteous and we got exactly what we needed.
Couldn’t have asked for more. He needs a pay rise
11 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Thanks for this fantastic 5⭐ review, Phil. We appreciate you taking the time to send this over! Well done John 🎉 -Jade
John was very helpful
John was very helpful! And is like this on every visit 😃
10 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
That's brilliant, Serena! We're glad John is consistently helpful :) Thank you for the great review -Scott
Great Customer service
Great Customer service at the Canterbury store. Excellent advice and information. Very friendly and helpful.
Alexandra answered every query.
Lydia found the phone.
Came in for a sim change, ended up getting a phone!
31 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Resposta da Three UK - 3Store Canterbury
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Alexandra was really helpful today
Alexandra was really helpful today, helping me set up my home broadband and new sim.
21 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Thanks for the amazing 5⭐ review, Melissa. We really do love to hear this! Well done Alexandra 🎉 -Jade
I had lots of adverts coming up on my…
I had lots of adverts coming up on my phone that was slowing it down and causing problems. Nic at the three store in canterbury took the time and fixed my phone
16 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Thanks for your feedback, Vladimir, and it's lovely to hear that you enjoyed great customer service from Nic with your device issues. We appreciate you taking the time to share this with us. -Michael
good customer service
7 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Thanks for your feedback, Puntita, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Kashif was extremely helpful
Kashif was extremely helpful, sorted out my business account with ease. Explained everything in detail. Highly recommend. Thanks
5 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Hey there.
That's superb. We're glad to hear that Kashif was so helpful. Thanks for the feedback. -Pete
John has been very helpful and…
John has been very helpful and professional. Everything was done professionally and patiently
3 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Hi Tricia, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Your Staff are absolutely wonderful!
3 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Hi, Alan.
That's really great to hear. Thanks for taking time to leave these kind words about the team. -Pete
Dealt with Nick the store manager who…
Dealt with Nick the store manager who was excellent from start to finish. Very helpful, knowledgeable and transferred everything over to my new phone.
2 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
That's great to hear, Jason -Maxine
Had a wonderful experience today.
Had a wonderful experience today.
Brilliant guide.🫶🏻
1 de outubro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Canterbury
Aw this is lovely to hear, Hamnah. Thanks for the 5⭐ review - We really do appreciate it! -Jade
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.