Zak did very well helping me and my mother to sort a new contract. His customer service was outstanding.
A empresa respondeu
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Leia as opiniões dos outros
I have purchased a tablet and I was served by Hana lovely girl and delitful staff she gave me a good deal and helped me set up my tablet abd helped me get my login and apps back on track I was so plea... Ver mais
A empresa respondeu
Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything... Ver mais
A empresa respondeu
I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not fun... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Chelsea HS
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
80 Kings Road, Chelsea, SW3 4TZ, London, London, Reino Unido
- 02075811753
4,9
Excelente
139 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Zak was really helpful
Zak was really helpful. He replaced my sim quickly and introduced me new discounted plans and set it up for me. My appointment was super quick and easy. He explained all the details and set up my sim and plan swiftly.
26 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Fatemeh, thank you for your feedback. We’re happy to hear that Zak made your experience fabulous. We hope you have a wonderful day! 😊 -Neha
Zak is not handsome young man
Zak is not handsome young man , he also is so very much friendly and he does know his responsibility well enough .
Zak is good man .
21 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Hi David, thanks for your feedback. Glad Zak made you feel comfortable and showed great care in helping you. -Suhaas
I had good customer service in kings…Good customer service
I had good customer service in kings branch with customer advisor Balde
19 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Khalfan! We’re delighted to hear that Balde created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
SIM Change Request
Zach was very helpful with my request
Service was fast
Network change was immediate
17 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Really appreciate your kind words, Dixi. It’s fantastic to hear Zach was helpful and that your network change went through immediately. Thank you for taking the time to share this. -Manavata
Fast and friendly service from Hana
15 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Love seeing feedback like yours, Dean. Hana’s fast, helpful support clearly left a strong impression. -Manavata
Smiles!
Quick, efficient, professional, with a smile. Thank you very much.
15 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Hey Ardavan! We’re so happy to hear you had a great experience with us. Thank you for the review. 😊 -Veronica
Hana was very efficient and helpful-…
Hana was very efficient and helpful- thank you
14 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Thank you for the great feedback, Alice! It’s great to know Hana looked after you so well. 😊 -Neha
Zakaria sorted out 5 phones for me
Zakaria sorted out 5 phones for me. Took a bit of time but he was very patient and sorted it all out for me.
12 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Ben, great to hear everything was sorted for you. Zakaria’s patience and effort really shine through in your feedback, and we’re glad he could get all five phones set up for you. -Manavata
Hannah was super helpful!
Hannah was super helpful! Most efficient service I’ve had ever with WiFi set up!
8 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Erris, love hearing how well you were looked after. Hannah’s fast and attentive help clearly made the whole process simple. -Manavata
Hana was Amazing help here in Sloan Sq…
Hana was Amazing help here in Sloan Sq )) highly recommend.
7 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Hi Paul. We’re so pleased to hear that Hana provided such brilliant support during your visit to Sloane Square. Thank you for the high recommendation! -Kishan
Resposta da Three UK - 3Store Chelsea HS
Thank you for the 5⭐ review! We truly appreciate you sharing your experience. It’s wonderful to hear that Hana and Baldeep provided you with outstanding care. -Neha
Cristina and Zak were super helpful
28 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Hey Soltenx, it’s fantastic to hear how Cristina and Zak made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Staff kind and honest helpful friendly
Staff kind and honest helpful friendly. Thanks ☺️
20 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Absolutely fabulous, Pichit! We’re glad our team was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Professional & Friendly
Minimal waiting time. The staff were very friendly and efficient. The lady dealing with my upgrade (Liz - Store Manager) was even able to consolidate my contracts and save me a bit of money. Cannot recommend this branch or it's staff highly enough.
20 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Hi Eric! It’s wonderful to hear Liz and the team made your upgrade seamless. We’re glad to know your experience was quick and efficient. -Suhaas
Excellent service
Excellent service. Cristina was super fast, efficient and very polite. Had new contract from Three Store Chelse
20 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Amazing, Mario! We’re delighted to hear that Cristina created such a positive experience and supported you so well. Your feedback truly means a lot to us. -Afaq
The team was lovely
The team was lovely! And Liz was super helpful! Super happy!
17 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Hi Ila! Our staff is wonderful, and we are thrilled Liz provided such brilliant support to ensure you are delighted with the service. -Kishan
Hana was very polite and helpful…
Hana was very polite and helpful throughout the entire process. Will definitely be coming back if I need anything else Internet related.
15 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Hey Emilia, thank you for sharing this amazing 5⭐ review! We’re thrilled Hana gave you such a fantastic experience. -Veronica
Resposta da Three UK - 3Store Chelsea HS
Hello Luis! We’re thrilled to hear you had a great experience with Hana. Thank you for the review! -Afaq
Hana was very helpful within 10 minute…
Hana was very helpful within 10 minute she resolved my problem
11 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Gillian, such a lovely 5⭐ rating! It makes us so happy to know Hana was able to assist you with everything you needed. Wishing you all the best ahead. -Ayesha
Zakaria was extremely patient, competent and helpful
Zakaria was extremely helpful
4 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Chelsea HS
Hi Melanie, your words truly spotlight Zakaria's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind
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