Customer service was terrific and totally professional service Been quite a few years with three and can't fault it Staff is very productive and knowledgeable
A empresa respondeu
Localização
Alterar localizaçãoUnit 15b Kingsgate Centre, KY12 7QA Dunfermline, North, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I couldn't fault the girl in Dunfermline branch (sorry i forgot your name) she was really helpful. There was a lot of sorting out ending one contract and starting another. The only negatives where why... Ver mais
A empresa respondeu
Ellie at the Dunfermline store was amazing today and so helpful and patient- especially with me having my husband who changed his mind countless times and also had to sit and listen to my son moan h... Ver mais
A empresa respondeu
Always a pleasure when visiting the store very friendly fixed my screen and helped me get a nee sim for me tablet .Always great customer care 1st class . KERRIE WAS THE ASSISTANT WHO ALWAY GOES ABOVE... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Dunfermline
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit 15b Kingsgate Centre, KY12 7QA, Dunfermline, North, Reino Unido
- 01383725014
4,9
Excelente
86 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing experience today in the three…
Amazing experience today in the three shop in Dunfermline, David sorted us out with great deals on sims for us and the kids. Went over and above to help us out. Thanks again.
14 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Thank you so much for the wonderful 5⭐ rating, Alanna. We’re delighted to hear that David found the best options for you and your family at our Dunfermline store.-Three Social Media Team
David was brilliant with us and we got…
David was brilliant with us and we got 4 new sims for the family
14 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
What a sweet 5 star rating, Callum! David is truly exceptional, and we’re so happy to know he made everything right for you. Thank you! ☺️ — Three Social Media Team
Fab phone shopping experience
Really helpful, clear explanations, great experience. David, Sarah and Kerrie were friendly and helpful, giving us all the options and helping us transfer our numbers.
12 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Hey Cara, it’s great to hear that our team made the process straightforward and supported you throughout. Thank you for the feedback. 😊
-Three Social Media Team.
Very friendly and helpful lady
Very friendly and helpful lady. Very patient with us.
8 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Sweet, John! We’re so happy to hear that you had a wonderful experience with us. Thank you for the review! — Three Social Media Team
Megan was very helpful
Megan was very helpful, knowledgeable and friendly.
6 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Hey Scott, it’s wonderful to hear that Megan delivered such a standout experience. Your kind words really mean a lot to us! 😊
-Three Social Media Team.
10/10 stars for sarah who was very…
10/10 stars for sarah who was very helpful and sorted out my phone and me as I was extremely stressed
3 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Hey Sam, we’re so happy to know that Sarah was able to help you. Thank you for sharing your 5⭐ review! – Three Social Media Team
Resposta da Three UK - 3Store Dunfermline
Thanks a ton for your review, Craig! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Very helpful and Friendly young girl…
Very helpful and Friendly young girl that helped.
24 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Hi Jennifer, thanks for the great feedback. We’re glad to hear that you received warm and supportive assistance, creating a seamless experience for you.
— Three Social Media Team
We could not have asked for better…
We could not have asked for better service from the staff. We had a complicated situation, which they handled very professionally and took their time to handle it. Very impressed.
21 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Thank you for sharing your experience, Larraine! We're so glad our team could guide you through everything with such patience and care. It means the world to us that you felt completely supported. 😇 - Three Social Media Team
Amazing experience in the store this…
Amazing experience in the store this afternoon Megan was amazing and very helpful, after a previous visit speaking to kerrie who discussed everything brilliant to now also having another very helpful and knowledgeable conversation with Megan we managed to get everything we wanted and more. Thank iou
14 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Hi Craig, thanks for the lovely feedback. We’re delighted to hear that Megan and Kerrie at our store provided outstanding support and made sure you left fully prepared with everything you needed.
– Three Social Media Team
Very helpful and gave great information…
Very helpful and gave great information also answered all questions we had
Great customer service from Megan and Kerrie
14 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Hey Danielle, it’s great to hear Megan and Kerrie made sure you had all the information you needed and felt fully supported throughout. Thank you for taking the time to share this with us 💙
-Three Social Media Team.
The guy in the Dunfermline 3 shop today…
The guy in the Dunfermline 3 shop today was great -we are 3 customers in our 70s who are not great with phones-we called in for advice as I couldn't use my phone for continual adverts and pop ups that I hadn't a clue how to sort -he very kindly not only helped us he solved our problem and I left with my phone in working order -he was kind, polite, professional and extremely helpful -thank you once again a credit to 3 😁
13 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Superb! Thank you for sharing this lovely feedback about your visit to our Dunfermline store today. We're delighted that our advisor resolved the issue with patience and care, as we always aim to make technology simple and accessible for everyone. 🥰 - Three Social Media Team
Resposta da Three UK - 3Store Dunfermline
Thank you, Michael. Wonderful to know our staff made your visit easy and pleasant.
— Three Social Media Team
Great service from David and Ellie
Great service from David and Ellie
13 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Hi Nicola. It is great to hear that David and Ellie provided such an excellent experience during your recent interaction.— Three Social Media Team
Amazing customer service from kerrie…
Amazing customer service from kerrie and David in the Dunfermline branch! Thank you so much and I will recommend to all.
Greg
6 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Your words are a real highlight, Greg ✨ We’re delighted Kerrie and David delivered such top‑tier support at our Dunfermline branch, and your recommendation speaks volumes 🌟
- Three Social Media Team
Ellie was very helpful and…
Ellie was very helpful and knowledgeable. A very easy pleasant experience.
4 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Hey Jean! Thank you for your feedback. We’re glad Ellie was able to help, and we’re always here whenever you need us. ☺️ — Three Social Media Team
Staff on today is amazing very…
Staff on today is amazing very supportive anytime I come keep you perfect customer service up.
23 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Hi Debora, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team
David was excellent
David was excellent - an absolute credit to 3. Friendly, helpful, built a great rapport and went above and beyond
20 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Thank you, Rachel. It’s great to hear that David made such a strong impression and supported you with such care. Your comments about his rapport, helpful approach, and the way he went above and beyond mean a lot to our team. -Ayesha
Fantastic
Fantastic, brilliant, professional and helpful service from Kerrie, Jade and David.
16 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Wonderful feedback 🌟 Alison. Kerrie, Jade and David delivered such standout and attentive support that created a strong positive impression 💫 -Arvind
Very helpful
6 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Dunfermline
Woohoo 🎉 Eve, we’re thrilled that you received such spot-on and expert support 🌟 -Arvind
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.