Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the p... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Came into store, because I could not resolve my Device & SIM connections after trying everything. Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was... Ver mais
A empresa respondeu
Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution t... Ver mais
A empresa respondeu
I visited the Three store in Dunstable needing a portal WiFi solution and Zac was absolutely fantastic. He was patient, polite and incredibly informative, taking the time to explain everything clearly... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Dunstable
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
14 Nicholas Way, LU6 1TD, Dunstable, London, Reino Unido
- 01582472797
4,9
Excelente
145 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Visited the store and was greeted by…
Visited the store and was greeted by Zac, we had a few issues setting up a new SIM card and wanted to change the bank account for direct debit and nothing was too much trouble for Zac. Really friendly man who was so helpful, thank you so much!
27 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Hey Rachel, that’s brilliant! We’re so glad Zac was able to help and that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Zac was lovely
Zac was lovely, approachable and very efficient with our purchase time. Cant fault him, great guy!
26 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Tyler, your feedback has truly placed Zac in the spotlight 🌟. His dedication and expertise transformed your purchase into an outstanding experience, and we’re grateful you took the time to share it. Thank you for the dazzling 5 ⭐ review. -Ashifa
Very good experience
I had come in earlier to ask about the offers and the member was very helpful. Zac was amazing, explained everything to me and was very forthcoming about the deals that were best for me. Completed my transaction with no issues and went the extra mile
26 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Don’t use three networks they are help less for their customers
As I lost my phone and I had insurance,
And I am with three network ,
So I ask them for the proof or barring and proof of usage and submitted proof of purchase to three and it has been 5 days but still I did not get.
And so I personally recommend to all of you whoever with three don’t use their service .
And customer representatives they don’t have any manners to talk with customers (soyel ) they don’t have any manners at all .
13 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Hello there.
We're sad to hear you lost your phone.
The process of blacklisting the phone can take 2 working days to complete. After that is done, you can request the proof or usage and proof of barring. This part can take up to 5 working days to reach you depending on your preferred method of receiving it.
You are inside of the normal time frame for getting this kind of thing done, but if you'd like to double check that the request is under way, you can speak to the support team here: https://bit.ly/2PmAIzQ and they will be happy to check it. -Pete
Thank you for helping me today
Thank you for helping me today
12 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Thanks for the 5* review! We appreciate your feedback. -John
It is the worst network around I need…
It is the worst network around I need to get out of as have two handsets on as used for work and the network just doesn't and not just in one place. Even when it displays signal and 5g still Internet speeds are rubbish. Very sad as used to be great and now with Vodafone thought it would be better but sadly not. Have to pay to end two contracts is going to be expensive but have no choice.
10 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Hi Steve, we understand how important your phones are for your work, and we’re sorry to hear about the issues you’ve faced with the network. We’d like to look into this further, please connect with us here: https://bit.ly/3C43TKN -Ashifa
Resposta da Three UK - 3Store Dunstable
You're very welcome, Helen :) Thank you for your kind review! -Scott
Good and fast service
Great service. Abiola helped me and my mom to switch from our previous company to Three easy and fast.
Great team Thank you so much!
30 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Thanks for this amazing 5⭐ review, Madalina. We really appreciate you taking the time to send this over to us! Great work Abiola 🎉 -Jade
Amazing service in Three store…
Amazing service in Three store Dunstable all the staff are very helpful 👏
2 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
That's incredible to hear, Sally. Thank you for a fantastic review :) -Scott
Very good service in Dunstable store…
Very good service in Dunstable store they help with upgrade new phone also help me set up my new device thank you.
26 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Thanks for your feedback, Pauline, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Resposta da Three UK - 3Store Dunstable
Our staff were glad to help, John. We wish you best of luck with the new device :) -Scott
Resposta da Three UK - 3Store Dunstable
Hi Peter, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Riz and Shania have been very helpful…
Riz and Shania have been very helpful with sorting me out with the new 5G hub as well as a new contract!
11 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Thanks for this fantastic 5⭐ review, Jordan. We appreciate you taking the time to send this over! Well done Riz and Shania 🎉 -Jade
I must say how exalt adiila have been…
I must say how exalt adiila have been grate Zac is awesome were customers service is
10 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
That's brilliant, Crystal. Thank you for 5 star review :) -Scott
Lovely helpful gentleman friendly couldn’t want for more
Lovely helpful gentleman great experience
9 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Good service
Abiola was very helpful,patientce calm,and he did a fanatstic job in meeting my need
5 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
That's wonderful, Clement. We're happy to hear that Abiola did such a great job with your enquiry :) -Scott
Excellent service Zac Dunstable
I visited the Three store in Dunstable needing a portal WiFi solution and Zac was absolutely fantastic. He was patient, polite and incredibly informative, taking the time to explain everything clearly. What stood out most was that he did all of this with a genuine smile, making the experience stress free. Zac is truly a credit to your store - Bravo & thank you for the excellent service!!!
4 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Hi, Lisa. Thank you for writing such a glowing review, that's made our day. We're happy Zac was thorough and caring and made your experience hassle-free :) -Scott
Zac helped me get a iPhone 17 pro max…
Zac helped me get a iPhone 17 pro max for my daughter thank you for explaining everything
4 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
Hi Ion, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Shabul
Shabul, helped me out when i wanted to top up my phone,really nice people to work with.
3 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Dunstable
That's lovely to hear. We're thriller you had a great experience with Shabul. Thanks for the 5 star review! -Scott
Resposta da Three UK - 3Store Dunstable
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.