I visited Three at the Gyle Centre in Edinburgh today to activate my phone number. Mr Satvindar Singh provided excellent service and was very helpful, professional, and friendly. He made the process... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Adrian the manager was amazing. I’m autistic and was in the shop (gyle centre Edinburgh) crying my eyes out because I need WiFi to do my job but customer service could only help get me WiFi on a futur... Ver mais
A empresa respondeu
I had such a great experience thanks to Sunny, the assistant manager. From the moment I came in, he was welcoming, friendly and genuinely cared about making sure everything was perfect. His customer... Ver mais
A empresa respondeu
Sunny was very helpful. He listened to what I wanted, and ensured I understood what plan I was getting, actually showed me the contract and explained what each part meant. I felt confident... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Edinburgh (Gyle)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit 8, The Gyle Centre, EH12 9JT, Edinburgh, North, Reino Unido
- 01313398469
4,9
Excelente
103 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sanam and Gurmeet looked after me from…
Sanam and Gurmeet looked after me from start to finish I had a problem with sim card found out 3 contract where expired and happily renewed with them
5 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The lady was very friendly and helpful
The lady was very friendly and helpful. Excellent Service.
5 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Hey.
Thanks! Your review is really appreciated. -Pete
Great service
Great customer service. Very helpful and friendly
4 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Natasha. We really do love to hear this! Hope you have a great day 😊 -Jade
Excellent service
Sanam was very knowledgeable and helped me find the right phone for me then transferred all data from my old phone. I appreciated the time she spent doing that
18 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for the 5* review! We appreciate your feedback -Maxine
Resposta da Three UK - 3Store Edinburgh (Gyle)
Hi.
Thanks! Your review is really appreciated. -Pete
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for your feedback, Robert, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Everything was amazing
13 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Glad to hear it, Henil 😊 Thanks for this amazing 5⭐ review! -Jade
Everything was great
13 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Vikas. We really do appreciate it! Have a great day 😊 -Jade
Salem was a brilliant sales woman and…
Salem was a brilliant sales woman and helped me choose the right phone for my son , she had lots of patience with all my questions
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review. We appreciate you taking the time to send this over! Well done Salem 🎉 -Jade
Great experience in store with Kyle
Great experience in store with Kyle, same day new upgrade with iPhone 17 pro. Thanks!
11 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for this amazing 5⭐ review, Louise. We really do appreciate you taking the time to send this over! Great work Kyle 🎉 -Jade
Excellent experience @Three Gyle Shopping Centre (Edinburgh)
Sanam and AJ were very knowledgeable and helpful in renewing our contract. Well done 👍🏼
11 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Gus. We appreciate you taking the time to send this over! Well done Sanam & AJ 🎉 -Jade
Easy straightforward transaction
Easy straightforward transaction
8 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great Service
Gurmeet was extremely helpful and sorted everything out super quick! Great service
7 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Harriet. We really do appreciate you taking the time to send this over! Great work Gurmeet 🎉 -Jade
Great service
Great service from Sanam. We immediately got the help we needed to set up WiFi. Highly recommend. Calm and friendly.
5 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Julie. We really do appreciate you taking the time to send this over! Great work Sanam 🎉 -Jade
Very helpful staff
Very helpful staff. Professional and polite
5 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for the 5* review! We’re always working on ways to make our customer experiences the best it can be, so we appreciate your feedback. -John
Resposta da Three UK - 3Store Edinburgh (Gyle)
That's super, Chillykat. We're glad Kyle gave you the help you needed :) -Scott
Fast and friendly
Fast, efficient and super friendly service!
3 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for this amazing 5⭐ review, Simon. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Very solid work
Very solid work! Professional and quick problem solvers 😄
3 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Hello Simon, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Sunny was fantastic
Sunny was fantastic! Daughter lost mobile day before travel, she was very stressed and he was great, reassured her, sorted everything - saved the day!!! Thank you Sunny
1 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Thanks for this amazing 5⭐ review, Helen. We really do appreciate you taking the time to send this over! Well done Sunny 🎉 -Jade
CUSTOMER DIS-SERVICE NIGHTMARE
Like all true scam artists this company is easy to buy from and impossible to leave. I was not only mis-sold a product but am now called a liar and locked in to a service that doesn’t even work. To date I have spent over 6 hours on different phone calls and been back to the store three times - I took out a rolling contract for TWO MONTHS ONLY and was assured it was just a phone call to cancel. 4 months later I’m still trying to get any help at all. Please don’t sign up to these people - this is fraud of the highest degree and I expect in future they will be shut down.
20 de setembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Edinburgh (Gyle)
Hi Linda - This is not what we like to hear. If you took a contract from the store, the store manager would need to investigate this on their systems to see what the contract terms were. If you believe this was a 30-day plan, but the terms are longer, we'd need to chat with you to look into this via your account. Please connect with us via webchat, and we'll get this raised with you via the complaints team: https://bit.ly/2PmAIzQ. -Michael
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.