Very helpful and advised on changing our phone and 2 SIM cards. Great that we can now use our phones abroad without buying extra SIM cards. Brilliant customer service, very friendly.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Adil was really helpful, customer service was a struggle and he managed to support me and went through everything. If your customer service was just as effective as Adil that would have saved me a gre... Ver mais
A empresa respondeu
Came today to upgrade my broadband as my contract was running out. Shah at the store was very helpful and gave me a brilliant deal and managed to sort everything out for me under 15 minutes. Amazing c... Ver mais
A empresa respondeu
Lovely customer service by adil Found the best deal for us for our contract going down by 5 pounds Recommend him to many other customers Top tier worker Working hard for us customers
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Halifax
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
12 Woolshops, HX1 1RU, Halifax, Midlands, Reino Unido
- 01422320912
4,9
Excelente
213 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely experience
Lovely experience
Adil helped us out a lot finding out the best possible deal for our three contract
100% recommend to other customers for his service as it is top tier
22 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hey Hassan, your ⭐⭐⭐⭐⭐ review is truly fantastic about Adil! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Mobin really helpful & knew his stuff
Mobin really helpful & knew his stuff - everything i needed was sorted out no fuss.
21 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hey Jonny, we’re really glad to hear Mobin left such a strong positive impression. Thanks so much for sharing your feedback 😊
-Three Social Media Team.
Resposta da Three UK - 3Store Halifax
Hey there, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Lovely staff member
Lovely staff member. Really helpful and compassionate. Explained everything perfectly.
17 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hi Paula, thank you for the wonderful review! 🌟 It’s great to know our staff provided the support and clarity you needed. 💛 – Three Social Media Team
Brilliant service above and beyond
Brilliant service above and beyond
17 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
That's brilliant, Margaret 🌟 Delighted to know the support went the extra mile and made such a positive impact ✨
- Three Social Media Team
Resposta da Three UK - 3Store Halifax
Hi Igor, thanks for sharing your experience. It’s great to hear Mobin made such a strong impression and helped you secure a solid deal. We appreciate you choosing us and hope to keep delivering service that stands out.
– Three Social Media Team
The guys in store were very helpful…
Adil in store was very helpful and knowledgeable about my request for home broadband. He found me a great deal.
14 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hi Hazel, that’s wonderful to hear. We’re really glad Adil was able to guide you through everything and help you get a great broadband deal. Thanks for letting us know it means a lot.
— Three Social Media Team
Great service from Adil,all problems…
Great service from Adil,all problems solved in no time.
7 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Aw, we’re so glad Adil gave you the best support, Joseph! Big thanks from our side. 😄— Three Social Media Team
Quick efficient service would recommend
Quick efficient service would recommend
7 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hello Mark, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Resposta da Three UK - 3Store Halifax
Thanks for this fantastic 5⭐ review, Matt! We’re thrilled to hear Mobin provided excellent support. – Three Social Media Team
I am very pleased with the service l…
I am very pleased with the service l have had today. The people l have see are very friendly, will listen to what is said and helpful with everything thank you.
5 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Thank you for your 5⭐ review, Lynn! We’re happy to know you had a wonderful experience. – Three Social Media Team
I had a good adviser who have done a…
I had a good adviser who have done a good job
4 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Thank you for your feedback, Abraham. We’re delighted to hear one of our team members provided such exceptional support. 🌟 — Three Social Media Team
Great customer service
Shaw sorted all of my queries quickly and efficiently. He was polite, professional, and provided excellent customer service throughout. A very positive experience—thank you!
1 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hey Inga, we’re really glad Shaw made everything smooth and straightforward for you. Thank you for sharing your experience. 😊
-Three Social Media Team.
Resposta da Three UK - 3Store Halifax
Hi Louise, thank you for rating your recent experience with us. We are absolutely thrilled to hear that our team provided such a courteous and expert standard of care. — Three Social Media Team
Usually Shah gave me a really great…
Usually Shah gave me a really great service and he really deserves the high rate
30 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hi there, thank you for sharing your feedback. We are glad Shah consistently provides you with such a great experience and excellent service.— Three Social Media Team
Went into three shop in Halifax today…
Went into three shop in Halifax today as had some issues with my contract and was able to get this sorted with the help of Adil he was speedy with this and very helpful.
29 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hi Siobhan, it is wonderful to hear that your contract issues were sorted out so quickly during your visit to our Halifax branch today. Adil did a fantastic job making sure everything was resolved efficiently for you, and we truly appreciate you highlighting the great service you received. If you ever need anything else in the future, please feel free to reach out. — Three Social Media Team
Mobin was brilliant great service
27 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hi Peter,
Thanks so much for sharing your experience. We’re delighted to hear Mobin made such a strong impression and delivered the level of service we aim for every day.
– Three Social Media Team
10/10 customer service
We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving.
Called numerous times and ended up coming in to the Halifax store for in person help.
Shah helped us amazingly, was extremely patient helping us cancel and also as we didn’t want to loose our mobile number so shah helped us find a new sim only contact for half of the price, we also signed up to a home broadband with 3 for less that we were originally paying for a sim only contract.
The staff are all extremely helpful and polite, the store is well maintained and clean and the atmosphere is very professional.
Very happy with the help we received today
25 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Oh wow, Carly! That’s what we call fantastic service and support. We’re so happy to hear that Shah and our team worked their magic, and your 10/10 truly means a lot. ☺️ – Three Social Media Team
Helpful & explained through my issue…
Helpful & explained through my issue with a quick solution. Much appreciated
25 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Halifax
Hi Maizie, thanks for sharing your experience. We’re delighted to know that you received outstanding support and got your concerns sorted quickly without any hassle.
— Three Social Media Team
Resposta da Three UK - 3Store Halifax
Hi there, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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