Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... Ver mais
A empresa respondeu
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... Ver mais
A empresa respondeu
Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a... Ver mais
A empresa respondeu
Great service from Iain who gave me a superb service than what I was expecting. I got extra because Iain attention to detail and empathetic listening. I had 3 contracts and I was paying a lot of money... Ver mais
A empresa respondeu
Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Escrito pela empresa

Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Great service from Jasmine, upgraded phone and broadband

Resposta da Three UK - 3Store Hull (St Stephens)
ive visited this store many a time hence why im still a customer clare is an absolute star so helpfull & polite & also helped me she is so good at her job customer care feel like ive got a friend in her & not just a customer ian also was so helpfull thankyou 3 team

Resposta da Three UK - 3Store Hull (St Stephens)
My experience changing over my phone and starting a new plan has been excellent, Mark could not have been any more helpful than he gas been ,excellent serially round ,many thanks m webb

Resposta da Three UK - 3Store Hull (St Stephens)
Great lads,really helped me out with the new phone,above and beyond thank you so much

Resposta da Three UK - 3Store Hull (St Stephens)
Big shout out to Three Hull staff
First of All I want to thank “Ebony” for been forthcoming and engaging me positively when I visited the store - she has the skillsets to manage multiple fellows and have her own flagship store - deserves not just a raise, But made a countrywide customer service ambassador
Secondly to an energetic and knowledgeable lady “Jasmine” who’s not just proactive, pays attention to detail but has a cheerful disposition is very much appreciated for not just attending to me today but providing quality advise and assistance to me whilst I made my purchase- she deserves to be a manager
To the man who made it happen , “Sam” on my first day of visit I came for an entirely different request but Sam not just advised me as a customer he pushed notch advise on three services and other value offering which motivated me to complete my purchase - he ought to have his own flagship store he deserves to be the face of “three” for top notch services
And to the other floor member Clare and Iain they’ve been fabulous and are the REAL MVPs

Resposta da Three UK - 3Store Hull (St Stephens)
Great experience moving over from Vodafone
Mujahid and ebony were very friendly and made great conversation

Resposta da Three UK - 3Store Hull (St Stephens)
We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble.
We are new to the area and Iain gave us some brilliant local advice.
We were so impressed with our entire visit.

Resposta da Three UK - 3Store Hull (St Stephens)
The customer service was fantastic and very impressive. I wish I could give 6 stars to express my satisfaction.
Prompt
Friendly
Professional

Resposta da Three UK - 3Store Hull (St Stephens)
Ebony was very helpful and amazingly nice to me helped me get a brand new phone and explained everything so well to me even tho this is my first time getting a contract phone!

Resposta da Three UK - 3Store Hull (St Stephens)

Resposta da Three UK - 3Store Hull (St Stephens)
Excellent service thank you! Professional and friendly… and extremely patient with an old technophobe - even set my new phone up for me … nothing was too much I will definitely recommend the store and Mark and Muj were fab!

Resposta da Three UK - 3Store Hull (St Stephens)

Resposta da Three UK - 3Store Hull (St Stephens)

Resposta da Three UK - 3Store Hull (St Stephens)
Natalie was really helpfull after I'd lost my phone. Very cheerful,professional, and friendly . She knew her stuff. Made me feel at ease as I thought it was going to be more stressful than it ended being thank-you.

Resposta da Three UK - 3Store Hull (St Stephens)
Clare was amazing, great service, 5 star treatment

Resposta da Three UK - 3Store Hull (St Stephens)
Staff are exceptional go out of their way to help and make everything easy

Resposta da Three UK - 3Store Hull (St Stephens)
Sam was absolutely amazing with helping me upgrade my phone and setting me up with my new phone number transferring to 3. A pleasure to be served by him.

Resposta da Three UK - 3Store Hull (St Stephens)
Sam was perfect and extremely helpful, thanks! Give him a promotion

Resposta da Three UK - 3Store Hull (St Stephens)
Excellent service from Sam. Thanks a lot!

Resposta da Three UK - 3Store Hull (St Stephens)
I had a lovely service with the assistant manager and Ebony- she’s so smiling and encouraging me to come back. I felt like my sister was talking to me 🙈. It was topnotch. Many thanks ☺️

Resposta da Three UK - 3Store Hull (St Stephens)
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