Great customer service from lucy. Helped me transfer everthing and explained how to use the new phone. Really recommand the shop. Excellent.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The customer service was fantastic. Easy to communicate with the 3 agent, and very friendly. Good offer, of what was available, sorting out a new sim and broadband service. Explained I had a c... Ver mais
A empresa respondeu
We had such a wonderful experience thanks to the superbly friendly staff. Lucy and Karen were sweet, polite, and down-to-earth, making us feel truly valued as customers. Their helpfulness and kindness... Ver mais
A empresa respondeu
Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Leicester (G'tree Gate)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, Reino Unido
- 01162625846
5,0
Excelente
227 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We had such a wonderful experience…
We had such a wonderful experience thanks to the superbly friendly staff. Lucy and Karen were sweet, polite, and down-to-earth, making us feel truly valued as customers. Their helpfulness and kindness made our visit memorable. Thank you for the outstanding service!
4 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Amazing customer service support
Amazing customer service support
Jibraan
4 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Beat support
1 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thank you -Maxine
Excellent service by Jibraan
1 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thanks for the amazing 5⭐ review, Hassan. We really love to hear this! Great work Jibraan 👍 -Jade
Very good service by Jibraan
1 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Awesome, we're happy that Jibraan was a great help :) Thank you, Zia -Scott
Soo good to experience here at three
30 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
That's fantastic, Prasanna :) Thanks for a great review -Scott
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Jibraan was very good and professional
Jibraan was very good and professional
28 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
We're delighted that you had a great experience with Jibraan :) Thank you for a 5 star review, Datt -Scott
Hamza
Hamza, The nicest guy i have ever met, Got everything done in seconds, am very happy with the experience, This guy need promotion 👍👍
27 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Navvdeep, and it's lovely to hear that you enjoyed great customer service from Hamza. We appreciate you taking the time to share this with us. -Michael
Good service from hayley
Good service from hayley. Happy with network
27 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Amanat, and it's lovely to hear that you enjoyed great customer service from Hayley. We appreciate you taking the time to share this with us. -Michael
Three customer relation team very…
Three customer relation team very professionally explained me everything and the way of collaboration with me so adorable that man jibran he is really friendly with me and im happy to get three services many thanks
26 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thank you for a fantastic review of Jibran. We're thrilled that he gave you a pleasant, professional and prompt conversation to resolve your issue :) We appreciate you taking the time to write this, Irfan :) -Scott
Hamza very good
21 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Jibraan was very helpful in getting me…
Jibraan was very helpful in getting me a new device
17 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
How exciting, Mithul :) Best of luck with the new device! We're glad Jibraan could help -Scott
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Luisa was very friendly and helpful…
Luisa was very friendly and helpful sorted a new contract and sim after I lost my phone in and out less than 15 minutes
14 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Hamza was very helpful and patient in…
Hamza was very helpful and patient in explaining our options
Excellent service
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Mrs Cooke, and it's lovely to hear that you enjoyed great customer service from Hamza. We appreciate you taking the time to share this with us. -Michael
Pratiksha has gave me exceptional…
Pratiksha has gave me exceptional service 🙌. I would definitely come back. It's a very helpful team.
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Hello Lovepreet, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Happy with the price that Hamza has…
Happy with the price that Hamza has given
Everything staff are amazing
11 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
We really appreciate that, Mohammed. That's brilliant that Hamza gave you a great deal :) -Scott
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thank you for the 5 stars, Jitesh :) -Scott
Lucy is really helpful.
11 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Leicester (G'tree Gate)
Thanks for this amazing 5⭐ review, Rahman. We really do appreciate you taking the time to send this over! Great work Lucy 🎉 -Jade
A Experiência Trustpilot
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