James at the Three Store in Lowestoft is a superstar. I was at breaking point after my interaction with Three customer services online and when they told me I needed to go into a Three store my heart... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Wow wow wow Excellent Customer Services & couldn’t do enough for us.Totally professional & very clear explanations on everything from start to finish.James,Lewis,Jordann & Chelsea are the best staff... Ver mais
A empresa respondeu
I had a great experience in store, my contact had ended, James and Ben were very knowledgeable and patient when setting me up with a new phone allowing me time to compare different brands and costs of... Ver mais
A empresa respondeu
Didn't realise a lot of my numbers needed updating, only went in to upgrade mifi, I'd never of been able to sought online would of been to confusing and taken a long time, had lots of help given by L... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Lowestoft
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
73 London Rd North, NR32 1LS, Lowestoft, Midlands, Reino Unido
- 01502587611
4,9
Excelente
112 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good experience with Hannah she…
Very good experience with Hannah she helped me work my phone and helped massively thank you
8 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
We're thrilled that Hannah helped, Gary :) Thanks for a great review -Scott
Very helpful
Very helpful, talked us through everything.
Very friendly and approachable
8 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Staff were very helpful
Staff were very helpful, explained everything clearly and got me an extra 10 GB for no additional cost.
2 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
That's superb, E. Can't go wrong with more data :) Thank you for a great review -Scott
Perfect service
Lewis was perfect, helped me set up my new phone and gave me clear view of my contracts and how long was left on them. Very knowledgeable store and it is a delight to go in there.
2 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
That's terrific, Stephen. We're glad you got all the information you needed from Lewis and he helped you get your contracts sorted :) -Scott
After 2 hours of trying to sort issue…
After 2 hours of trying to sort issue of Internet via customer services on phone, went into store and issue sorted immediately. Lol and Hannah were brilliant and, fingers crossed problem sorted. Well done girls.
1 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
Thanks for your feedback, Christine, and it's lovely to hear that you enjoyed great customer service during your store visit. We're sad that you were unable to resolve the matter over the phone, but we appreciate your patience as we worked with you for a positive outcome. -Michael
Excellent customer service. Very knowledgeable staff. Wouldn't hesitate to recommend. Thanks again
1 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
We appreciate that, Paul, thanks for writing an amazing review :) -Scott
Great Day and a great experience.
From the minute we walked into the shop the staff were great, they have help me and got me sorted. Thank you 3 and thank you to the staff at Lowestoft, well done x
17 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
Thanks for this amazing 5⭐ review, Carol. We really do love to hear this! Great work team 🎉 -Jade
These 2 girls at the three were…
These 2 girls at the three were excellent and polite and helped me out massively
12 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
Thanks for your feedback, Timothy, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Great experience and support today
Great experience and support today. She has changed since school where she skived PE lessons 😂🤣
7 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
Glad to hear it 😂 Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Team are excellent
Team are excellent. Very professional and nice to talk to the people in store. Had a great talk with the advisor that saw me
6 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Lowestoft
Thanks for your feedback, Derek, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.