Marcus was incredibly helpful and professional. He listened patiently to my billing issue, followed up with care, and made sure everything was resolved. He was so polite, patient, and understanding th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Ommer was very helful today when helping me upgrade my contract. He gave me all the advice and help I needed. My parents also needed help with something and he was very patient and understanding with... Ver mais
A empresa respondeu
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... Ver mais
A empresa respondeu
Ben was really helpful when I had data issues and helped me arrange a better monthly data plan. He is very helpful and has great customer service skills
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Manchester (Arndale)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
27 Market Street, M1 1WR, Manchester, North, Reino Unido
- 01618328489
4,9
Excelente
376 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service (NILZA
24 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Bravo, Fred! 🎊 We’re thrilled to hear that Nilza made your experience remarkable. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq
Amain was very exceptional with service…
Amain was very exceptional with service delivery.
24 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Thank you for taking the time to leave such thoughtful feedback, Emmanuel! So glad Amain made the whole process easy and seamless for you. 🙌 -Veronica
Setting up broadband
Went in store to collect my device and was told by Marcus I could have a better device for the same price. The customer service was great and very thorough. I would highly recommend!
22 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Woohoo Emily 🎉 Delighted to hear Marcus offered clear and caring support and made your visit pleasant. It’s wonderful to know the value at the same price stood out. Your recommendation is truly appreciated. Enjoy your new device 😊 -Arvind
Oh I love Hayley
Oh I love Hayley! All the best options are shown clearly with my questions answered to the point! Professional and friendly! Recommend her!!
21 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Hello there, it’s great to hear that Hayley provided a professional and friendly experience. We always aim to keep things simple, and we're glad she could answer your questions directly to help you find the best options. Thank you for sharing your recommendation with us! -Kishan
Anto was helpful and courteous
Anto was helpful and courteous. She listened carefully to my concern and provided a clear solution. Although I had to wait a bit, the assistance I received was professional and effective. Overall, a good experience.
19 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Thanks for the lovely review, Abdul! 🌟 We’re really glad Anto took great care of you and provided an effective solution. 🙌 -Veronica
It's was a marvellous
It's was a marvellous, exciting and informative with Anto with high experience as a stakeholder
19 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
That’s incredible, Muhammad. We’re delighted Anto gave you the high level of service you deserve. Thanks for writing such a comprehensive and glowing review, we really appreciate you. -Ayesha
I moved back to three today after years…
I moved back to three today after years and Abby made everything smooth and seamless. 10/10
19 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Welcome back, Henry! After years away, we’re delighted you’ve chosen to return. Thank you for the incredible 10/10 shout‑out for Abby. Feedback like this, isn’t just a pat on the back 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
atiq is great
i came to three store for sim issue, atiq helped me, i am very happy how he helped me and solved my issue.
16 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Love hearing this, Horace 💫We're delighted that Atiq provided such great support and got everything sorted during your visit, just the way you needed. Wishing you lots of joy and smiles ahead ❤️ -Arvind
Resposta da Three UK - 3Store Manchester (Arndale)
This is fantastic to hear, Vida! 😊 Amelia will be so pleased to know her service made such a wonderful impression. ✨ -Veronica
Went in to get a new phone contract…
Went in to get a new phone contract after my old phone was on the brink. Mian at the Manchester arndale store was very helpful talking through the options within my price range and sorted me out quickly
14 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
That’s wonderful to hear, Saul! 🎉 A big shoutout to Mian at our Manchester Arndale branch for providing such amazing support. Thank you for sharing your lovely feedback. -Veronica
I visited the three store today as my…
I visited the three store today as my sim was not working I was met with Ommer he helped me resolve my issue
13 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Sim card and broad band deal
Nilza worked very efficiently and explained the deal very well. Most importantly, the sim card deal and broadband bundle price is very good!
12 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
That’s fantastic to hear! 🌟 We’re so glad to know Nilza made your experience special. Your appreciation means a lot, you’ve brightened our day too! 😉 -Kashish
Ben is so helpful.
Ben is so helpful.. he saved my day I wish all assistants have his customers service skills.. thanks for your help Ben much appreciated
12 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Thank you, Shaimaa, for highlighting the outstanding support you received. Ben’s dedication and professionalism clearly made a real difference, and it’s wonderful to see how his commitment turned a challenging moment into a positive experience. -Manavata
NILZA
NILZA , is best customer service with calm, care, lovely, supporting, and patient. She explains for you to understand every thing .
I love ❤ to meet her with her manager Tyler she was very nice talking to her
They are both Amazing for customers thank you
11 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
That’s fantastic, Juliet! We’re so glad Nilza and Tyler were able to provide the support you needed. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the ⭐ review! -Neha
Biss your nature is too good thank you…
Biss your nature is too good thank you treating me well
10 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
We really appreciate your kind words, Gursimran. Biss is always happy to assist and it means a lot to hear you felt well taken care of. Thanks for taking the time to share the joy! ⭐ -Ayesha
Tyler and Marcus helped me well for my…
Tyler and Marcus helped me well for my broadband and sim
9 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Mihret, it’s wonderful knowing Tyler and Marcus guided you effectively. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Resposta da Three UK - 3Store Manchester (Arndale)
Yay! We absolutely love hearing this, 🎉 our team really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Rukayat! 💗 -Kashish
My experience with Jen was very good
My experience with Jen was very good. She was kind and friendly.
8 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Thanks for sharing, 🎉 Yodit! Jen clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Ben made my experience in the shop…
Ben made my experience in the shop amazing. He made me feel warm and welcome and kept the conversation flowing while also checking my account and providing me with the information I needed. I can’t recommend him enough
3 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Hi there! your experience is truly a gift. Ben excelled with brilliance, giving you the flawless experience worth recommending. May your day be as amazing as you are! -Ashifa
sidra was very helpful when i visited.
6 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Manchester (Arndale)
Hello Efrem, we’re thrilled to hear your visit was enjoyable and that Sidra made everything seamless and welcoming. Thank you for sharing your wonderful feedback! 🌟 -Suhaas
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