I visited the Middlesbrough store after speaking with Chelsea earlier in the day. I was greeted by Chelsea and passed to Abby. Brilliant and knowledgeable service with friendly customer atte... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I always get good service at the Hill Street store, the staff are very helpful. Today Jon helped me purchase my first 3 broadband, he explained everything, nothing was too much trouble, he was very k... Ver mais
A empresa respondeu
Best experience and the service here is the best. They helped us with every minute details before proceeding.
A empresa respondeu
In store customer service has been exceptional. The staff especially when upgrading and/or problems with products where more than helpful and friendly (both Middlesbrough and Stockton stores). Gone ab... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Middlesbrough (Hill St)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
15 Hill Street, TS1 1TB, Middlesbrough, North, Reino Unido
- 01642220105
4,9
Excelente
112 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Astounding Service
Great experience Paula, from Spain was great helping me track down issues with my account.
14 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Fantastic, Mark :) We're so pleased Paula was able to help investigate your issue. Thank you for sharing -Scott
I have purchased my phone today with…
I have purchased my phone today with Luke he showwme a range of fones and told me everything about the device, payments and everything I asked about the fone etc, very nice to talk to, highly recommend..
13 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Thanks for your feedback, Judith, and it's lovely to hear that you enjoyed great customer service with your new phone purchase. We appreciate you taking the time to share this with us. -Michael
Martin was absolutely amazing and super…
Martin was absolutely amazing and super helpful
He gave me the best advice for my situation and was very clear communicating it
10 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Thanks for this fantastic 5⭐ review, Rahimah. We appreciate you taking the time to send this over! Well done Martin 🎉 -Jade
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Great experience
Great experience, came in to upgrade my internet and came out with a cheaper phone contract and internet
8 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The experience was amazing
The experience was amazing. Emily was very helpful and educated me about everything I needed to know.
7 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Thanks for this fantastic 5⭐ review, Nomazulu. We really do appreciate you taking the time to send this over! Great work Emily 🎉 -Jade
Thank you for all the help from all the team
Thank you for all the help from all the team!
6 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Hello Wurry, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I have a very good experience with 3
I have a very good experience with 3. I had a problem with my wifi adapter and I have came to three and infrom them I need the replacement today because its urgent I have an teams interview today. They arranged me the adapter from the near three shop and it works wells
thank you three
5 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Thanks for this fantastic 5⭐ review, Hemalatha. We really do appreciate you taking the time to send this over! Great work team 🎉 -Jade
Very helpful and knowledgeable
Very helpful and knowledgeable. Also very polite.
2 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Perfect customer service
1 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
helpful
i came in with my dad, who struggled with phones and technology martin, the store manager was very very helpful and kind and gave us reassurance on our deals and helped us save money which made my dad very happy !!! lovely guy who you can see wants the best for his costumers and is very good with explaining things and being helpful
1 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Middlesbrough (Hill St)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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