Came in to get a new phone for myself despite being non verbal aaron managed to find and help me for exactly what i wanted all while making sure that im understanding what i was signing up for Tha... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, 99-101 Northumberland Street, NE1 7AG Newcastle Upon Tyne, North, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Came in to store today and spoken to aaron despite the issues i had communicating and aaron made sure me and my parter were taken good care of writing everything down and ensuring that we understood... Ver mais
A empresa respondeu
Me and my family were helped by Paris and she was amazing! She really knew her stuff and sorted us with a great deal incl. new sims/esims. She was really easy to chat to and get all our questions answ... Ver mais
A empresa respondeu
Aaron really helped me out today, he made everything so simple and had such a good chat and a laugh amazing customer service from Aaron couldn’t commend him enough!
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store N'castle (N'humberland)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, Reino Unido
- 01912612867
4,9
Excelente
197 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The experience that I had today with…
The experience that I had today with Peter was brilliant. He helped me a lot by advising me to buy a Android phone.
13 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Alexandra, it’s brilliant to hear Peter got you sorted with the right offer. Thank you for sharing this amazing 5⭐ review!
Three Social Media Team
Aaron very nice person
Aaron very nice person. Helped with my bill and with whatsapp. Thank arone nice guy
13 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey Fatu, we’re really glad to hear that Aaron was able to support you with both your bill and WhatsApp. Thank you for sharing your feedback 😊
-Three Social Media Team.
Spoken to aaron today in reguards to…
Spoken to aaron today in reguards to how to use a smartphone and have some features explained to me since im nkt too familiar woth smartphones but i was carefully walked through ensuring i understood what I was doing going ahead
Thank you so much for your patience Aaron
13 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hello John, we’re delighted Aaron could guide you through everything clearly. Your kind words mean a lot. - Three Social Media Team
Great customer service
Great customer service
Went above and beyond
12 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thanks for sharing, 🎉 Jan! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Tommy was absolutely amazing very…
Tommy was absolutely amazing very helpful he was great
11 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Daniel, this is brilliant to hear! We are so glad that Tommy looked after you so well and provided such fantastic support during your interaction with us. Thank you for taking the time to share your feedback.— Three Social Media Team
I visited the Newcastle three to sort…
I visited the Newcastle three to sort out my billing and Peter assured me and was super helpful!
9 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Lilli, thank you so much for sharing your wonderful experience! We're absolutely thrilled to hear that your visit to our Newcastle branch left you feeling completely at ease. Providing clear, stress-free support with account details is exactly what we aim for. 😇 - Three Social Media Team
Perfect service from Peter again and…
Perfect service from Peter again and again.
8 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Ken, We are absolutely delighted to hear about your consistently excellent experiences with us. It is always our goal to provide top-tier support during every interaction, and we appreciate you letting us know we hit the mark.— Three Social Media Team
Came into store wanting to cancel a…
Came into store wanting to cancel a contract since im paying so much but Aaron in store helped me understand what Im paying for and helped me reduce it down by half 10/10
7 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thank you for the fantastic feedback, Michaela! We’re so happy Aaron could explain everything clearly and help lower your costs. 😊 — Three Social Media Team
Amazing service
Peter was very helpful and friendly. Got our data Sims sorted very quickly with a great discount.
7 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Sophia 😊
Thanks so much for the lovely words!
Peter is thrilled he could help and get your SIMs sorted fast with a sweet discount.
We’re glad you had an amazing experience!
— Three Social Media Team
Great help from Aaron
Great help from Aaron, helped me greatly to get a phone deal which I came with an idea for and he gave me an even better deal.
Thank you Aaron and appreciate your help.
2 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Cosmin. Thank you for sharing your experience. We are thrilled that Aaron could take your initial idea and find an even better deal to maximize your value today.— Three Social Media Team
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Lynniechiff. Thank you for letting us know. We are so glad Amy could get everything sorted out smoothly for you.— Three Social Media Team
Fantastic
Im not very technical but lee explained everything for my phone and broadband so i could understand it.
2 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Thank you for sharing this amazing 5⭐ review, Kevin! We’re delighted to hear everything was explained clearly and made easy to follow. Wishing you a fantastic day ahead.
Three Social Media Team
Peter was extremely helpful as is the…
Peter was extremely helpful as is the whole team !
1 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Kamelia, that’s lovely to hear. Peter’s support clearly made a difference, and it’s great knowing the whole team contributed to a positive experience. Thanks for sharing your thoughts.
— Three Social Media Team
Paris was great established the problem…
Paris was great established the problem and sorted me out a good deal and phone 10/10.
26 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Wow, Robert! 🎉 It’s wonderful to hear that Paris made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! – Three Social Media Team
Came into store for some help with my…
Came into store for some help with my contract and I spoken to Aaron in which he led me onto the right path with which team would be best to contact for my current situation
26 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Nadesu, Thanks for taking the time to share your experience with us. We are delighted to hear that Aaron was able to point you in the right direction and help resolve your contract query. — Three Social Media Team
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Raheem, appreciate you sharing this! Always great to hear when things go well. The team will love this shoutout! -Ayesha
Came into store and spoken to aaron…
Came into store and spoken to aaron today in reguards to my phone constantly playing ads and taking over the whike phone but he reassured me making sure it can all be fixed
17 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hey Irene, you’ve just made our day ✨ We are glad Aaron offered such clear reassurance and expert focus to ensure those phone ads can be fully sorted. Our team loves delivering such capable support 🌸 -Arvind
Aaron was very helpful and kind enough…
Aaron was very helpful and kind enough to help us today
17 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Kandel, it is lovely to hear that Aaron was so kind and helpful to you today. We really appreciate you letting us know about your great experience! -Kishan
I concerns was politely resolved by…
I concerns was politely resolved by Martin, he was very clear with his explanation and was very patient in answering every questions I asked and gave me a good advice on what may be beneficial for me
Good service in general
15 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi Joanne, it is wonderful to hear that Martin was so patient, clear, and polite while addressing your concerns and offering beneficial advice. Thank you for sharing your positive experience with us! -Kishan
Peter is professional and clear about…
Peter is professional and clear about the WiFi router and data plan. The whole process is clear and accurate, he is really helpful and friendly.
13 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'castle (N'humberland)
Hi there 🎯 We’re glad Peter’s expert guidance and clear layout regarding the router and data plan ensured a completely smooth experience. Here’s to smooth moments ahead 🌸 -Arvind
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