Was on the search for a home broadband, went to the 3 store was met by a great young lady named Vee who was very good at her job and very knowledgeable, she even showed me what was on offer from other... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 22, Weston Favell Shopping Centre, Weston Favell, NN3 8JX Northampton, South, GB
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Leia as opiniões dos outros
Lovely costumer service. Been with Three for many years. They are always kind, professional and helpful. I can only recommend them. Great offers as well.
A empresa respondeu
Staff member who dealt with us was very helpful and correct information about many various phones and was polite and respectful.
A empresa respondeu
Josh was fantastic. So helpful and patient with my 80 year old father. Helped us to sort broadband and mobile package. True legend. Expert advice. Amazing customer service 👏
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store N'hampton(W'ton Favell)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit 22, Weston Favell Shopping Centre, Weston Favell, NN3 8JX, Northampton, South, Reino Unido
- 01604410333
4,9
Excelente
77 opiniões
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Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Wow, we absolutely love hearing this, Caroline! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day 😊 -Suhaas
After having trouble with an upgrade…
After having trouble with an upgrade order over the phone, the staff in store were extremely helpful.
6 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Thank you for the review, Wayne! We’re glad our store staff made your experience easy and welcoming. Have a wonderful day! -Afaq
Knowledgeable staff,lovely and…
Knowledgeable staff,lovely and friendly, helped me out with all my questions.
Very pleased with the service, would recommend.
3 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very good customer service
Very good customer service , explains everything very well ! Good job!
15 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Thanks for your feedback, Jovita, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Excellent service
Excellent service, staff are extremely friendly and willing to go the extra mile to make a customer happy.
I needed to make several contract changes, not a straightforward visit, each was clearly explained to me to make an informed choice.
Many thanks
6 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The service we received from Josh at…
The service we received from Josh at Weston Favell store was outstanding.
I’d recommend the store to anyone.
5 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Mahdi service has been excellent
Mahdi service has been excellent, genuine in his approach and great in communication. He will go very far.
24 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very good service from Mahdi
20 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Superb, Anna, we're glad Mahdi was a great help :) -Scott
Highly recommend
My mum went in to look for a new phone and was helped by Maisie, she took time to go through everything with my mum and helped her to choose a phone and a plan and then helped her to set the phone up once it arrived. Unfortunately a few days later my mum decided it wasn't what she needed so we went back to the shop to return her phone, we were met with a positive attitude from the store manager Josh and explained the reasons for returning the phone, he offered to go through different plans with us but we didn't feel under pressure or like we were being given the hard sell at all. We explained that we just wanted to cancel and get a refund and he was happy to help with that. Maisie sat with us and sorted out the refund. Throughout the whole experience the staff were very friendly and helpful, Maisie was very patient, informative and took time to go through things thoroughly to make sure we got everything we needed. Although we ended up returning the phone I would highly recommend this store and it's staff, particularly Maisie to anyone. Maisie you went above and beyond and I really appreciate the time you spent helping my mum with everything, you are an asset to this store and the company and I hope that they acknowledge that.
15 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Hey Tammy, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
That's very kind, Paul, thank you! -Scott
Mahdi was really patient
Mahdi was really patient, quitky spoken. Really helped me. Very nice kad.
5 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Thanks for your feedback, Angela, and it's lovely to hear that you enjoyed great customer service from Mahdi. We appreciate you taking the time to share this with us. -Michael
Very quick and easy
Very quick and easy - happy with the service
2 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
The service was amazing
The service was amazing, super kind and friendly, very informative giving me all the information about the deals that are available to me
I would recommend to everyone that I know
1 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Manager Josh was very helpful and…
Manager Josh was very helpful and sorted my query promptly
1 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Friendly customer service.
Friendly customer service.
Easy to get on with.
All the information I ask is given
Always happy
1 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store N'hampton(W'ton Favell)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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