Musab was brilliant - -explaining how to manage ok -making my system better in shop and hopefully that will solve my verybad reception problem at home he thought -and prevent me changing provider... Ver mais
A empresa respondeu
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Musab talked me through the best options for an upgrade or a new contract. He is professional and friendly, and what I appreciated most was that he was not pushy or pressuring into a purchase. Will be... Ver mais
A empresa respondeu
I went into three hay market without an appointment on a very busy Saturday afternoon and was immediately helped by Jack. Jack was super polite and efficient and solved my issues easily and pleasantly... Ver mais
A empresa respondeu
My husband and I came in on Saturday 03.10.26 to get new phones. We were served by Sales Assistant Jack. He was absolutely AMAZING! Very knowledgeable and helpful. Such a lovely chap!!!
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Norwich (Haymarket)
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
23-24 Haymarket, NR2 1QE, Norwich, Midlands, Reino Unido
- 01603764505
4,9
Excelente
116 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service also done a data transfer…
Great service also done a data transfer for me
10 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Wayne was amazing
Wayne was amazing. Understood what I needed and made sure I got the right phone and data. Would throughly recommend.
10 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
WoW!!
I cannot thank all of the staff enough at 3 in Norwich city centre, especially Jack who saw to me. His personable and professional approach during the contract process was excellent. I was made to feel reassured and confident that '3' is the right company for me.
If I could i would happily give more stars!!
Area management take note.
Matt R
8 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hi Matt, thank you so much for sharing your wonderful feedback! 🌟 Jack did an exceptional job, and we’re overjoyed you left feeling valued. We couldn’t be prouder of the team for creating such a standout moment, here’s to many more magical times together! 🎉 -Kashish
Happy returning customer as always…
Happy returning customer as always helpfull instore
3 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
These Guys are amazing
These Guys are amazing! Their Customer Service has been absolutely wonderful. I recommend them over anyone else
19 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hello Louise, thank you for your fantastic 5 ⭐ review and kind words. We’re delighted to know you had a great experience. -Arvind
New sim card
Nikita helped me sort out a sim only plan for my son, super friendly and helpful and went back today to sort out a new sim card as my old on stopped working, will certainly go back again when its time to renew the contract 😊 (rewrote this as first one was removed for some reason)
4 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hi Christopher, thank you so much for sharing your experience! We’re thrilled to hear that Nikita made you feel comfortable and provided such great service. That’s exactly the kind of joy we always aim to deliver! -Suhaas
Great experience
Great experience, Wayne got me a better deal for my SIM, same tariff. Changed my SIM over to help out with connection issues and also cleaned out my speakers and charger port to help with my charging speeds.
12 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
What a fantastic 5⭐ review, George! This is exactly what we want to be hearing from our customers. Great work Wayne 🎉 -Jade
Went in store and reduced my cost and…
Went in store and reduced my cost and Wayne found a great deal on new iPhone and helped set up using discovery as well as set up home broadband in store ready for when I get home very happy with the service in store as well as the savings thanks
3 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Thanks for your feedback, Lynda, and it's lovely to hear that you enjoyed great customer service from Wayne with your new purchases. We hope you enjoy your Broadband and iPhone, and appreciate you taking the time to share this with us. -Michael
Everything was explained simply and…
Everything was explained simply and patiently
28 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great professionalism
Great professionalism. Class act from start to finish! Linda, Wayne & Briony. Dream team. Highly recommend.
25 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hi Nicola, this is what we love hearing from our customers, thanks so much for letting us know about this, as we strive for this sort of experience for our customers! -John
Wayne & linda are superb and deserve a…
Wayne & linda are superb and deserve a huge salary increase.
25 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
As I am an existing customer I often…
As I am an existing customer I often come in for help using there discovery service and the sort out any issues or answer my questions and show me how to use my new phone very helpful all the time I come and I always feel welcome thanks for the help
11 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hi Antonio, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Resposta da Three UK - 3Store Norwich (Haymarket)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
The team (Wayne and Linda) who…
The team (Wayne and Linda) who accommodates me offered me great help and went extra mile to help me choose the best option in upgrading to new phone as well as my data.
7 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Thanks for your feedback, Zenith, and it's lovely to hear that you enjoyed great customer service from Wayne and Linda with your upgrades. We appreciate you taking the time to share this with us. -Michael
Very haopy with the deal and demo of…
Very haopy with the deal and demo of phone help claim my free gits instore and used something called dicovet to fit my screeb protector and help set up phone very polite and helpfull staff
2 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Norwich (Haymarket)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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