Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the compa... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the compa... Ver mais
A empresa respondeu
Yesterday (11/5) I went to three mobile network outlet in victoria City with mh husband . Two staff were there. They were really helpful and very kind. Customer service excellent. The girl who was th... Ver mais
A empresa respondeu
Ed made it very clear about a new contract my partner got and also answered all our questions in a good manner and was extremely helpful so thank you
A empresa respondeu
The manager assisted and provided all the questions we asked and also resolved our issue before cross a product and Maryam helped in activating the new sim card. I am highly impressed.
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, Reino Unido
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amazing customer service and quick to help with our enquiry

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Shaheen the manager in store was Fantastic and so helpful I highly recommend this store

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Shaheen was super helpful and helped resolve an issue. She was efficient and welcoming.

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Fantastic service very patient made us feel very comfortable great customer service

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
I had the best experience; very helpful and very easy to speak to. Thank you to suresh!

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Mr Suresh has a lot of patience with us. We are so grateful for his service and help.

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Suresh’s, service was sensational. Very friendly, kind, professional, knowledgeable and patient. Top class service and highly recommend.

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
⭐⭐⭐⭐⭐
My husband and I visited the Three store in the Victoria Centre, Nottingham, to sort out what we thought was going to be a very complicated request involving five mobile contracts. We had a mixture of contracts that were in and out of term, needed name changes, address updates, and various account amendments. We honestly expected it to be a long and stressful process.
Thankfully, Jasmine made the whole experience incredibly easy. From the moment we arrived, she was warm, friendly, and genuinely happy to help. Nothing was ever too much trouble. Every time we apologised for adding another request, she’d simply smile and say, “No problem, I can do that now,” before getting straight on with it.
By the time we left, all five contracts had been updated correctly, the names and addresses were sorted, and I’d even upgraded to a new phone—which wasn’t something I’d planned on doing when I walked in! Jasmine’s customer service was outstanding. She clearly has excellent sales skills, but at no point did we feel pressured into anything. She simply listened to what we needed, offered the right solutions, and made the whole process effortless.
We’ve always managed our accounts online, but it’s often been frustrating, time consuming, and things haven’t always been updated correctly, which is exactly why some of these changes needed making in the first place. Visiting the store was a completely different experience, and we even left with a few extra goodies too!
A genuine five star experience from start to finish. If I could give more than five stars, I absolutely would. Thank you, Jasmine, for your patience, professionalism, and for making what we thought would be a lengthy, complicated job feel so easy. You’re a real credit to the Three team.

Resposta da Three UK - 3Store Nottm (Victoria Ctr)

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Suresh has amazing customer service! Makes you want to buy the whole store because he is so lovely! Can’t praise him enough!

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Suresh was very polite and helpful on our visit to three.

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Amazing Customer service. Maureen and Maryam were great sorted it out of the way. Callum store manager I said amazing staff. Nottingham vic center

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
The service was really nice. I was attended to by Suresh and he made everything clear and straightforward

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Great experience. Surest (Customer advisor) communicate very well

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Suresh and Maryam was very helpful today. I hâd a problem with my PAYG sim and Suresh managed to get in touch with Custom care team to sort it out. Thank you for your amazing service.

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Ed made it very clear about a new contract my partner got and also answered all our questions in a good manner and was extremely helpful so thank you

Resposta da Three UK - 3Store Nottm (Victoria Ctr)

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
My phone was filled with viruses and was unable to be used. Had multiple people look at it and told me I had to get a new phone. Came into store today and was served by Jasmine who was able to sort my phone out for me with no issues. Very polite girl who was happy to help me fix my phone for no cost. Extremely happy with my service and my phone is back to working again.

Resposta da Three UK - 3Store Nottm (Victoria Ctr)

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
Suresh was very helpful. We came in with billing inquiry and he made sure to go through everything and we signed up for another two ears contract. We were not happy and was trying to change the company, just because of Suresh and his professionalism we stayed and I am glad to see such a positive attitude from suresh. We will definitely recommend Suresh to friends and family

Resposta da Three UK - 3Store Nottm (Victoria Ctr)
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