Friendly and helpful although advised I would need to contact customer services by phone to discuss my contract as went through them . Advised I have already got roaming on my package so didn’t nee... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Rani/Dante, Great advisor support from both these guys. Unfortunately because my home address doesn’t have 5G coverage we couldn’t take out a contract. Please get 5G up and running in TN15 post cod... Ver mais
A empresa respondeu
Mohammed's customer service was very good. He answered all my queries and resolved all the issues I had today
A empresa respondeu
Excellent customer service Only had to wait a few minutes to see Nathan. He was helpful in every way and a very nice man. Patient in finishing off a broadband order that could not be done on-line a... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Orpington
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
217-219 High Street, BR6 0NZ, Orpington, South, Reino Unido
- 01689825995
4,9
Excelente
98 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Honest and helpful
9 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hi Julieta, we’re pleased you felt well guided and supported. Thanks for leaving us a 5 ⭐ review. — Three Social Media Team
Nathan was very helpful and helped with…
Nathan was very helpful and helped with setting up my new phone. 10/10 service!
8 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hey Linda, we’re glad to hear Nathan gave you such clear support while getting your new phone set up. Thanks for sharing your feedback. 😊
-Three Social Media Team.
Mohammed is amazing!
Mohammed is amazing!! Helpful, professional and very friendly. Thank you🤗
5 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Thanks for this fantastic review, Ms Mehmet! We’re thrilled to hear Mohammed provided excellent support. – Three Social Media Team
Mohammed and patryk were very helpful
4 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hey Agnes! It's wonderful to hear that Mohammed and Patryk made your experience truly exceptional. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team
Rani/Dante advisors
Rani/Dante,
Great advisor support from both these guys.
Unfortunately because my home address doesn’t have 5G coverage we couldn’t take out a contract.
Please get 5G up and running in TN15 post code area!
31 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hi Cali, it's great to hear that Rani and Dante provided such positive support. 😊 While it's disappointing that we couldn't get you set up due to the current coverage at your address, we're pleased they were able to assist. You can keep an eye on the latest coverage updates and availability in your area here: https://bit.ly/2ThkuKd. We appreciate your interest in our 5G Broadband service and hope to see coverage expand in the TN15 area in the future.
-Three Social Media Team.
Mohammed and Rani were so helpful I…
Mohammed and Rani were so helpful I needed WiFi and a few sims and they catered to my needs expertly with the support of their manager Patryk
29 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Amazing, Edosomwan. We're glad that Mohammed, Rani, and Patryk could team up to get your WiFi and SIM cards sorted so perfectly. Thank you for sharing such great feedback. 😇 - Three Social Media Team
Friendly and helpful although advised I…
Friendly and helpful although advised I would need to contact customer services by phone to discuss my contract as went through them .
Advised I have already got roaming on my package so didn’t need again .
Mohammed served me from the Orpington 3 Branch shop .
29 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hi Juliet, we’re glad Mohammed at our Orpington branch was able to help and give clear guidance. It’s great to hear he explained everything respectfully and confirmed your roaming was already included.
– Three Social Media Team
Mo was very helpful and ensured my…
Mo was very helpful and ensured my phone and data was all safe.
29 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Thank you for your lovely feedback, Daniel. We’re delighted to hear that Mo supported you and ensured everything on your device remained secure. 🌟 – Three Social Media Team
Rani was very kind and helpful as he…
Rani was very kind and helpful as he made sure that my phone was okay and working and showed me some great offers I wish I could have gotten.
27 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Thank you for sharing this amazing 5⭐ review, David! We’re thrilled to hear Rani made your experience so positive. Feedback like yours helps us continue delivering great service.
Three Social Media Team
Mohammed's customer service was very…
Mohammed's customer service was very good. He answered all my queries and resolved all the issues I had today
26 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hey Juldeh, it is fantastic to see that Mohammed delivered exceptional support, addressed every point you raised, and successfully finalized your questions today — Three Social Media Team
Helpful great service mohammed
22 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hey Gwen! It’s wonderful to hear that Mohammed’s support made such a positive difference. Thank you so much for sharing your review. ✨ – Three Social Media Team
Rani was very helpful as he fixed my…
Rani was very helpful as he fixed my phone and very nice man.
21 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hi Christine 😊 We appreciate you sharing this! So glad to hear Rani got your phone working perfectly again with his top-notch service. — Three Social Media Team
Rani was very helpful and careful as he…
Rani was very helpful and careful as he helped me remove all the virus off my phone and also showcased me the home broadband and mini bundle and the new tablet offers. Would recommend.
21 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Thanks a lot, Derrick! It’s so exciting to see the trust you’ve placed in us. Rani did an amazing job helping you out with her best efforts, and we hope to see you again soon! 😉 — Three Social Media Team
Very welcoming with a smile
Very welcoming with a smile. Got what l needed and solved my problems Rani and Mohammed helped. Excellent Customer Services in this store.
13 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hi Lainey, thank you for the brilliant 5⭐ review. We’re happy to hear that Rani and Mohammed provided exceptional support and ensured everything you needed was taken care of at our store.
– Three Social Media Team
Nathan was very helpful
Nathan was very helpful. He provided me with a great deal and supported me with an issue I had on my phone. Best service I’ve ever had in this branch.
10 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Your shout‑out is WOW ✨ Ken. We’re delighted Nathan’s expert support helped with your device concern while securing excellent value, and it’s wonderful to know this stands out as your best experience at the branch 🌟
- Three Social Media Team
Nathan was very helpful and helped with…
Nathan was very helpful and helped with the Three app for firsr time.
2 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Thanks for sharing this, Mohamed. It’s great to hear Nathan made your first time using the Three app easy and clear. We’re really pleased the setup went so smoothly for you.
— Three Social Media Team
10/10 customer service
Nathan was a great help. He was quick to fix an issue on my phone even though I am 02 customer. I will move to Three when my contract is finished just because of the service I was given!
28 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Stephen, we’re really pleased Nathan could sort the issue on your phone with such efficiency. Your kind words and future loyalty mean a lot.
— Three Social Media Team
Resposta da Three UK - 3Store Orpington
Hi Ryan, thank you for your kind words. We’re thrilled Mohammed’s support stood out and made a real difference for you.
Three Social Media Team
Staff (Nathan & Dante) were excellent
Staff (Nathan & Dante) were excellent, answered my questions and helped me to make an informed choice about an eSIM, thank you
28 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Yay, Sunil! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Nathan and Dante is truly awesome! 😎 — Three Social Media Team
The support and understanding of both…
The support and understanding of both Nathan & Rani at the Orpington Three shop was excellent and very helpful.
24 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Orpington
Hey Elgar! Thank you so much for ⭐⭐⭐⭐⭐ review about Nathan and Rani! Hope you have a wonderful day 🙂 — Three Social Media Team
A Experiência Trustpilot
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