Went in to the Poole shop today & was served by Kyle. He helped me with my new upgrade & features on phone as I am completely clueless, lol. Kyle was very helpful, accomodating & polite throughout. Ge... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’ve been a Three UK customer for about 8 years now. More recently I’ve had several occasions to visit the Poole branch for technical assistance. The staff there are always extremely helpful. In pa... Ver mais
A empresa respondeu
My 3 account got hacked and my number stolen. Over the course of 2 weeks the staff at this store have been incredibly helpful in both stopping the hacker from using my account or number against me, an... Ver mais
A empresa respondeu
Fabulous effort to sort my old phone and get my daughter up and running with hers!
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Poole
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
40/41 Dolphin Centre, BH15 1SU, Poole, South, Reino Unido
- 01202349997
4,7
Excelente
47 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fabulous effort to sort my old phone…
Fabulous effort to sort my old phone and get my daughter up and running with hers!
24 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
That’s fabulous! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review!
– Three Social Media Team
Good service
24 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Hello Anne, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Absolute brilliant customer service
Absolute brilliant customer service, patient. Chatty absolutely brilliant
8 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Thanks for sharing this, Emma. It’s wonderful to hear the service was patient, friendly, and made your visit feel so positive.
– Three Social Media Team
It was great
5 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Thank you for your review, Owen. It's always lovely to read such nice feedback.
Resposta da Three UK - 3Store Poole
That’s fabulous, Kevin! We truly appreciate hearing feedback like yours. Thank you so much for the 5⭐ review! — Three Social Media Team
I visit every month to buy a Pay As You…
I visit every month to buy a Pay As You Go sim, and the guys there are always friendly and helpful. A big shout out to Oluwasegun, friendly and helpful. Poole, Falkland Square, Dolphin Centre.
25 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Oh wow, Alan! Thank you for sharing your thoughts about our team. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Great service to help move from…
Great service to help move from different proivder & very quick on fathers day!
Great job from Faisal Three poole!
21 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
That’s impressive, Mark 🎯 it is wonderful that Faisal at our Poole branch provided such prompt and expert care to handle your network switch smoothly 🌸 -Arvind
Really good experience as a customer at…
Really good experience as a customer at this store. Answered questions and concerns and allowed me to make a purchase suited to me. Lovely staff, thank you :)
19 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Hi Freya. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience during your visit and received the personalized assistance you needed. -Shivam
New sim
Wonderful service from a worker called Kyle good service and quickly sorted my need out
15 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Hi Tyler, we're glad to know Kyle resolved everything quickly and kept it easy to follow - Three Social Media Team -Suhaas
Really good service
Really good service, very helpful and informative
14 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Thank you for your 5⭐ review! We’re happy to know you had a wonderful experience. -Neha
Totally disfunctional customer…
Totally disfunctional customer service/tech support. BH15 area in Poole, Dorset had excellent broadband, up until 2 months ago. Even though it was usually 4G and not 5G as advertised, But now it's very unreliable on speed and frequently no internet service at all for random days. I've given up with this failing company, time to get a decent internet provider.
5 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Hello Fred, we understand that internet connectivity is important, and we’re sorry to hear about the difficulties you’ve experienced with your services. This is not the level of service we aim to provide.
As we’re unable to access customer accounts through Social Media, please contact us directly here: https://bit.ly/3C43TKN, where our team will be happy to assist you further. -Neha
Very helpful!
23 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Hey Laura, that’s awesome! That's what we like to hear. Thank you for your feedback. -Neha
Everything explained well and quick…
Everything explained well and quick efficient and friendly.
23 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Hi Craig, it’s great to hear everything was explained clearly and your visit felt smooth and efficient 😊 it’s always good to see our team delivering a friendly and easy experience. -Shivam
Very good customer service
8 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Thank you, Susan. We’re delighted to know you’re extremely happy with the service you received. 😊 -Ayesha
Kyle waz brilliant a did every think he…
Kyle waz brilliant a did every think he could to make sure i was happy with my requests. He waz also very patient with me asking a lot of possibly annoying questons.
3 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Hi Olly! We take pride in making every interaction seamless. Kyle ensured everything was handled with care and efficiency, reflecting the standard of service we strive for. -Ashifa
Kyle couldn’t have been more patient…
Kyle couldn’t have been more patient and helpful. Got everything we needed, thank you.
13 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Thank you, Heather! We’re so pleased Kyle’s patience and supportive approach ensured you got everything you needed. Your feedback means a lot. -Suhaas
Good service and advice.
Good, friendly service. Very helpful. Answered all questions.
6 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
That’s impressive, Angela 💫 Great to know the team offered steady guidance and kept everything clear at every step. Wishing you bright moments ahead ❤️ -Arvind
Kyle down in the Poole store was very…
Kyle down in the Poole store was very helpful, sortede out with exactly what I needed!
2 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Hey Darryll, that’s wonderful to hear! We’re so glad Kyle could sort everything out for you. Thanks a ton for your fantastic review. What a joy it was to serve you at Poole! -Ashifa
We achieved everything that I was…
We achieved everything that I was hoping for, The staff were incredibly attentive, very knowledgeable.
First class Thanks 3
12 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
Thanks to the team’s great work, you enjoyed a flawless experience and that makes all the difference! A perfect score, with your satisfaction as our top priority. Notes like yours always make us smile, Ryan! -Ashifa
I wanted to say a big thank you to…
I wanted to say a big thank you to Chris at the Three Store in the Dolphin Centre,Poole.
I've been dealing with a phone scam which he has helped me with. Chris has delt with me for years and has been helpful, professional and polite but today he above and beyond and im very grateful and deserves the recognition. Thank you Chris
11 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Poole
We're so glad that Chris was there to offer encouragement and help during this difficult moment, Amber. Thank you for writing him this wonderful review :) -Scott
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.