Fantastic customer service from Stew, James and Bradley were absolutely exceptional in helping me to leave Apple and switch to Pixel and in getting my new phone set up exactly as I wanted. They all w... Ver mais
A empresa respondeu
5 Market Mall, The Clocktowers Shopping Centre, CV21 2JR Rugby, South, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fantastic customer service from Stew, James and Bradley were absolutely exceptional in helping me to leave Apple and switch to Pixel and in getting my new phone set up exactly as I wanted. They all w... Ver mais
A empresa respondeu
The most easiest and painless experience I have ever had! In and out with a new phone, contract, phone and screen protector, in less than half an hour. Thank you Stew, you’re a saviour!!!!
A empresa respondeu
I popped in to the store to renew my Sim contract and it was a true pleasure. Stew made the whole experience a breeze. He managed to get me a better deal than the one before, saving me almost 10 p... Ver mais
A empresa respondeu
Amazing, great and very helpful staffs especially (The male tall staff, forgot to check his name tho, who attended to me today was really amazing and helpful). Apparently, I’ve been with THREE net... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

5 Market Mall, The Clocktowers Shopping Centre, CV21 2JR, Rugby, South, Reino Unido
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Fantastic customer service from Stew, James and Bradley were absolutely exceptional in helping me to leave Apple and switch to Pixel and in getting my new phone set up exactly as I wanted. They all went above and beyond and couldn't be happier with the service and my new phone
THANK YOU ALL SO MUCH

Resposta da Three UK - 3Store Rugby

Resposta da Three UK - 3Store Rugby
The most easiest and painless experience I have ever had!
In and out with a new phone, contract, phone and screen protector, in less than half an hour.
Thank you Stew, you’re a saviour!!!!

Resposta da Three UK - 3Store Rugby

Resposta da Three UK - 3Store Rugby
Great guys!! Super helpful. All round great customer experience!!

Resposta da Three UK - 3Store Rugby
Stew sorted out some old accounts and set me up with Internet for my boat, and saved me money in the process.

Resposta da Three UK - 3Store Rugby
DO NOT USE 3
I switched to 3 in November of 2025, thinking they would be much better than O2. Oh how wrong I was.
Their data and signal is nonexistent- I do not have data anywhere in the country apart from the extremely rare occasions at random spots and only outside out in the open. No data at my house, my place of work, the town I live in, no data indoors anywhere.
They scammed me into buying a plan with unlimited text, calls and data and it turns out I actually get none of it, just their shitty subscription to paramount +.
I wanted to switch back to O2, I went to one of their branches and they said I had time to switch until x date. They gave me the wrong date and by the time came to switch back to my old provider the free cancellation period ended and now I am stuck paying these scammers for absolutely nothing.
I told them on many occasions in person and on the phone that their data and signal is awful and I have gotten no help whatsoever apart from being advised to check the website for coverage- WHAT THE HELL IS THAT GOING TO DO???
And they made me swap SIM cards which again did absolutely nothing.
Compensation is the only solution at this point. Their customer service is appalling.
DO NOT USE THEM!!! THEY ARE SCAMMERS!!

Resposta da Three UK - 3Store Rugby
Answered all my questions and helped me save money!

Resposta da Three UK - 3Store Rugby
I received excellent customer service in today, the guys in store were very understanding of my disability and went through everything thing with me. James, Bradley and Stew.

Resposta da Three UK - 3Store Rugby
First class service and excellent knowledge to assist in our new phone transfers. James and Bradley helped us throughout the process.
Recommend 3 store to anyone needing a phone, assistance and help.
10/10

Resposta da Three UK - 3Store Rugby
Stew was a tremendous help with diagnosing my network troubles and hooked me up with a new SIM to try out.
He was extremely helpful in all facets of my interaction and represents everything I look for in a model employee - he deserves a raise!

Resposta da Three UK - 3Store Rugby
Stew was a very welcoming and explained everything perfectly, with a smiley face and a good chat. I was happy leaving the shop a happy customer

Resposta da Three UK - 3Store Rugby
Stew was really helpfull and sorted everything stress free. Very positive experience

Resposta da Three UK - 3Store Rugby

Resposta da Three UK - 3Store Rugby
Absolutely delighted with the way Stew helped me with my new phone. I was having difficulties with WhatsApp and Stew managed to fix it. Always been delighted with Three.

Resposta da Three UK - 3Store Rugby
I popped in to the store to renew my Sim contract and it was a true pleasure.
Stew made the whole experience a breeze.
He managed to get me a better deal than the one before, saving me almost 10 pounds.
In the whole interaction he was friendly and jovial and unlike a lot of other advisors wasn’t trying to beguile me into buying any devices.

Resposta da Three UK - 3Store Rugby
three helped me switch over easily and kept me informed the whole time - they can also put screen protectors on very well

Resposta da Three UK - 3Store Rugby

Resposta da Three UK - 3Store Rugby

Resposta da Three UK - 3Store Rugby
Jacob and team where amazing changing bill and contact names over. Really informative and helpful.

Resposta da Three UK - 3Store Rugby
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