Customer service was above and beyond.It took a while to resolve a faulty sim and select a new Router butAmber and Alicia were more than up for the task. First rate and much appreciated.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Mila was polite and professional, very happy with service and helped with clearing up some questions I had Would recommend to anyone
A empresa respondeu
Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... Ver mais
A empresa respondeu
I was cancelling a sim and ordering another phone whilst placing my new wife onto my account so there was a lot to get done. Amber dealt with me and she was amazing. She ran through everything and eve... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Rushden Lakes
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, Reino Unido
- 01933311432
4,9
Excelente
138 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great fast and friendly service from…
Great fast and friendly service from Emilia thank you :)
21 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The lady that served me Emilia was a…
The lady that served me Emilia was a great help. She knows the technology and helped me through the process politely and with a smile on her face
20 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Boom 💥 Margaret, thank you for sharing your lovely experience 🎯 Emilia’s technical confidence and supportive manner clearly made a positive impact and we’re glad her energy stood out to you 😊 -Arvind
James and Emilia were were very…
James and Emilia were were very helpful, helped myself and my daughter with both our new phone contracts. Very informative and explained everything very clearly.
20 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hi Emma, thank you for sharing your experience. We’re glad James and Emilia took care of you and your daughter, got both plans in place, and kept the details easy to understand. -Kishan
Resposta da Three UK - 3Store Rushden Lakes
That's fabulous, Angela! We're glad Emilia gave you the support you needed :) Thanks for a great review. -Neha
Very helpful and friendly
Very helpful and friendly, a great experience
14 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Susan, that’s delightful! We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas
Great service
Emilia was absolutely fantastic and explained everything quite clearly.
11 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Yay! We absolutely love hearing this, 🎉 Emilia really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Derek! 💗 -Kashish
James was very helpful on sorting out…
James was very helpful on sorting out my broadband and three app. Very helpful and kind
10 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
That's fantastic, Mrs Dilley! 🎉 It’s wonderful to hear that James was able to sort everything out and make the experience smooth. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Afaq
James was very helpful and sorted out…
James was very helpful and sorted out my Broadband, very friendly and more than helpful
10 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hello, Roger. We’re delighted to hear that James provided you with excellent support and ensured your broadband was up and running smoothly. Delivering a warm, attentive service is exactly what we strive for. 😇 -Prabhjeet
James was very helpful and managed to…
James was very helpful and managed to save me some money
9 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hey Jackie, we’re happy to hear that James provided great advice and helped you keep costs down! 😊 -Neha
Resposta da Three UK - 3Store Rushden Lakes
We love this, Stuart! 🎉 We’re thrilled to hear you found the environment clean and welcoming, and that our staff looked after you so well. -Ayesha
James was great … very informative and…
James was great … very informative and quickly provided a solution .. great service !!
4 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
We’re delighted James provided the clarity and assistance you needed. Your feedback means a lot to us. -Suhaas
Excellent service by James
Excellent service by James , every subject covered even went above and beyond to get best deals and products for my use.
2 de março de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hi there, it’s brilliant to hear that James provided such a standout experience by ensuring all details were addressed to find the ideal options for you. -Kishan
Emilia was very helpful
27 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hey Carol, we’re so happy to hear that Emilia was able to help you. Thank you for sharing your 5⭐ review! -Neha
Rebecca the phone wiz! (Rushden lakes)
Rebecca sorted out my phone contract and a few niggles I’ve been having with my phone.
She was fantastic! Very patient with us and made sure we were comfortable with everything that was being put forward to us. Very happy with how it went and my mind is now at ease! Thank you Rebecca for making everything so easy and straightforward ❤️
25 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
That's fantastic, Luke. It's lovely to hear that Rebecca could smooth things out for you and get you connected again :) Thank you for leaving a great review -Scott
Resposta da Three UK - 3Store Rushden Lakes
Hi Victoria, that’s exactly what we love to hear from our customers, thank you so much! 😊😇 -Ayesha
Was served by James who was lovely…
Was served by James who was lovely helpful and down to earth. Highly recommend
18 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Thank you so much for your lovely feedback, Antonella! 😊 We’re thrilled James made such a great impression on you. 🌟 -Veronica
Resposta da Three UK - 3Store Rushden Lakes
Thank you for your review, Aleksandra! We’re happy to know you had a wonderful experience. -Neha
James was SO helpful
James was really knowledgable! Feel thrilled about having my new interest and phone so cheap! Also taking it away straight away was great!!!
10 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hi Stephanie. Great to know James supported you so well and helped you walk away with something you’re excited about. Thanks for sharing your experience. -Manavata
James was so helpful a number of times
James was so helpful a number of times. very friendly and informative. couldn't have asked for anyone more supportive.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Thank you for sharing your experience, Carly! 🌟 It’s fantastic to know James’ supportive nature and clear communication made your experience easier. 🙌 -Veronica
Emilia was very helpful and friendly
Emilia was very helpful and friendly, helping my son with a new contract 🙂
10 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Rushden Lakes
Hi Clare. It’s wonderful to hear that Emilia supported your son so kindly and made the whole process clear and effortless. We truly appreciate you sharing your experience. -Manavata
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