Today was a fantastic experience but for some background just over 2 years ago I came in for an upgrade and I didn’t like the experience at all. I wasn’t listened to and came out with a business con... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
YesMarty set up my phone. But did not get help in personalising what we spoke about on the day I chose the phone I had to seek help from a a friend who kindly helped. An example being is I can't use... Ver mais
A empresa respondeu
Extremely enjoyable experience. Excellent and well mannered staff, couldn't be more happier with my new device. Got everything set up and nothing was too much trouble. Thank you so much, would highly... Ver mais
A empresa respondeu
Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Scarborough
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
21 Westborough, YO11 1UH, Scarborough, North, Reino Unido
- 01723363270
4,9
Excelente
266 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really appreciate the assistance
Really appreciate the assistance. Lovely people
14 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hi Angela, thank you so much for your kind words. It’s wonderful to hear our team made your experience a pleasant one. We truly appreciate your feedback.
– Three Social Media Team
Top notch
Top notch, always come back to the Scarborough store.
13 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hi Craig, thanks so much for the great feedback. It’s brilliant to hear you enjoy visiting our Scarborough store and keep choosing to come back.
– Three Social Media Team
Great help to me in store I was only…
Great help to me in store I was only passing lovely lads
13 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hi Allan, thanks for sharing your feedback with us. We are delighted to hear that the team provided such great support and made your visit to the shop a pleasant one.— Three Social Media Team
Phone is amazing and it was very easy…
Phone is amazing and it was very easy to sort
12 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hello Botha, we’re glad to hear you’re enjoying your new device and that getting everything arranged was simple for you – Three Social Media Team
Thank you for the great service.
12 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hi David, thanks for the lovely feedback. We are glad to know that you have been provided with top tier assistance.
Three Social Media Team
Thank you for the help and assistance…
Thank you for the help and assistance with my new device.
11 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hey Jean, thank you for your lovely feedback. It’s great to hear that our team helped you get set up with your new device and the right offer.-Three Social Media Team
Resposta da Three UK - 3Store Scarborough
Hello Michael, we're glad Chris made things easier for you. – Three Social Media Team
Got sorted with the device being…
Got sorted with the device being delivered Samsung A37 worth the wait and sorted in store when it was delivered.
8 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hi Mark, congratulations on your Samsung A37. We’re pleased the store team helped complete everything once it arrived and that the wait ended with a positive experience. — Three Social Media Team
Chris and nav were so helpful
6 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hello Mark, we’re glad Chris and Nav made everything easy for you. Thank you for the 5 ⭐ review. - Three Social Media Team
Resposta da Three UK - 3Store Scarborough
Hi Frances, thank you for sharing your feedback. We’re really glad the support you received made your experience a positive one.
— Three Social Media Team
Came in with an issue on the device…
Came in with an issue on the device with software, got help immediately and they sorted my device. Can't thank them enough. Brilliant service
5 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hello Stephen, it’s great to hear our team could help so quickly. Thanks for sharing your experience – Three Social Media Team
Mężczyzna w sklepie pomógł mi uruchomić…
Mężczyzna w sklepie pomógł mi uruchomić telefon – działa bardzo dobrze. Wielkie dzięki dla Marty'ego
3 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hi there, thanks for the lovely feedback. We’re thrilled to hear that Marty provided outstanding support and got your device up and running again without any hassle.
– Three Social Media Team
Chris was a great help
1 de agosto de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hey James, thanks for the fantastic 5⭐ review. We’re delighted that Chris provided such a smooth and helpful experience.
Three Social Media Team
The lads were fantastic as usual
29 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Thank you for sharing this amazing 5⭐ review, Andrew! We’re delighted the lads delivered another excellent experience for you.
— Three Social Media Team
Chris was great
Chris was great, been incredibly helpful and sorted my phone out
28 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hey Derek, that’s superb! 🎉 We’re glad that Chris made sure your phone was sorted out smoothly for you. – Three Social Media Team
All good and easy to sort
28 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Your words are a real highlight ✨ Ed. We’re overjoyed everything was resolved so seamlessly 🌻
- Three Social Media Team
This store put one of my accounts into…
This store put one of my accounts into another contract without me saying okay or even signing for it!! I'm now past my returns period and having to jump through hoops to have this cancelled! Disgusting behaviour from the staff there. I only signed once for a new sim, never did I sign to renew a sim that I wanted to cancel anyway
11 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hi Mandy, sorry you’ve had to deal with this, we completely understand how frustrating this situation is. It does sound like there may have been a miscommunication, and because this is a public social platform, we can’t go into personal account details here.
Our chat support team is available to help and can look into this directly for you: https://bit.ly/3C43TKN.
If you’d like this reviewed formally, you can also log a complaint with our Customer Relations team, who will check everything for you: https://bit.ly/3uJlOrF.
Chris was very helpful
25 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hi David, we appreciate you taking the time to share this. It’s great to know Chris made your experience easier.
– Three Social Media Team
Excellent service from Luke
Excellent service from Luke. Lovely chap who was very helpful
23 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hello Cynthia, we’re really glad Luke made everything easy and enjoyable for you. Thank you for your kind words – Three Social Media Team
Always happy to help with any queries i…
Always happy to help with any queries i have, nothing is too much for them! Credit to Three
23 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Scarborough
Hi Lesley, we are thrilled that our team consistently goes above and beyond to make every interaction effortless! Knowing you feel fully supported every time means the world to us. — Three Social Media Team
A Experiência Trustpilot
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