Three UK - 3Store Shrewsbury Opiniões 

126
•
TrustScore: 5 em 5

4,9

41-42 Pride Hill, SY1 1DN Shrewsbury, Midlands, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Kev and the team did a great job helping to upgrade me and my sister, all of our data was swapped over and the new phones all set up, brilliant service!

A empresa respondeu

Classificada 5 em 5 estrelas

Kevin Shaw was absolutely amazing! His customer service was incredible, he sat and broke down all key components of each device and helped me choose the right one for me! Thank you so much!!

A empresa respondeu

Classificada 5 em 5 estrelas

We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Electrónica e tecnologia

Sobre Three UK - 3Store Shrewsbury

Escrito pela empresa

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Escrito pela empresa

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Informações de contacto

  • 41-42 Pride Hill, SY1 1DN, Shrewsbury, Midlands, Reino Unido

  • 01743243526

4,9

Excelente

TrustScore: 5 em 5

126 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(126)

33 970 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sam and Jak at Shrewsbury store were…

Sam and Jak at Shrewsbury store were both extremely helpful and informative when setting me up with broadband at home. I would definitely recommend this store and commend both customer advisors on their helpfulness.

17 de fevereiro de 2026
Opinião espontânea
logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Emeline, thanks for sharing this! We’re delighted to hear Sam and Jak were so helpful and informative during your visit to the Shrewsbury store. We really appreciate your recommendation. 🤗 -Ayesha

Classificada 5 em 5 estrelas

Very helpful and full of good…

Very helpful and full of good information and a great welcome along with a smile .

13 de fevereiro de 2026
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Hi Tony, your feedback reflects the dedication behind every interaction ✨. It’s inspiring to know the experience stood out so positively 🌟 -Manavata

Classificada 5 em 5 estrelas

Lucy in the Shrewsbury branch was a…

Lucy in the Shrewsbury branch was a fantastic help. Managed to move my missing phone number onto a new sim. Also helped my choose a phone and get it set up.
She was very lovely.

7 de fevereiro de 2026
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Resposta da Three UK - 3Store Shrewsbury

Wonderful feedback, Luke! Great to know Lucy got everything sorted for you and made the experience smooth at our Shrewsbury store. 🌟 -Veronica

Classificada 5 em 5 estrelas

Quick easy and understood me

Quick easy and understood me

6 de fevereiro de 2026
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Resposta da Three UK - 3Store Shrewsbury

Hi, Maria. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet

Classificada 5 em 5 estrelas

The time Sam put in was brilliant

The time Sam put in was brilliant, above and beyond what I was expecting. He was excellent. Well done. He helped me greatly.

6 de fevereiro de 2026
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Resposta da Three UK - 3Store Shrewsbury

That’s fantastic, Robert! We’re so glad Sam was able to provide the support you needed. Thank you so much for the review! -Neha

Classificada 5 em 5 estrelas

Lovely helpful staff with brilliant…

Lovely helpful staff with brilliant advice on Sunday from Millie and Lucy.

1 de fevereiro de 2026
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Hi there, thank you for taking the time to leave such a wonderful review! We’re so glad Millie, Lucy, and our team could make your experience smooth and enjoyable. -Neha

Classificada 5 em 5 estrelas

Excellent friendly and informed service…

Excellent friendly and informed service from lucy and Millie. Couldn’t be better!!

1 de fevereiro de 2026
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

That’s fantastic, Adrian! We’re so glad Lucy and Milli were able to provide the support you needed. Thank you so much for the great review! -Neha

Classificada 5 em 5 estrelas

Great service dealing with a tricky…

Great service dealing with a tricky situation of a stolen phone and changing accounts.

Helpful and knowledgeable, sorted us out brilliantly, went above and beyond.

26 de janeiro de 2026
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Resposta da Three UK - 3Store Shrewsbury

Thanks so much for the amazing feedback, Alex! 🙌 We love finding smart solutions, and we’re so glad we could help you out. 😊 -Veronica

Classificada 5 em 5 estrelas

Excellent and flexible service

Excellent and flexible service. I hate the idea of datatransfer to another device (or even changing a phone) but they do it all for you on the day in store. Nice and simple. A fantastic value bundle and trade-in also helps.
Many thanks

24 de janeiro de 2026
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Hi there, thanks for getting in touch. It’s great to hear our team made everything easy for you in store, especially with getting your data moved over. We’re also really glad you found the bundle and trade‑in such good value. We appreciate you sharing this with us. -Kishan

Classificada 5 em 5 estrelas

My wife was looking to upgrade her…

My wife was looking to upgrade her phone. We popped into our local store in Shrewsbury and received excellent service provided by Lucy in upgrading her phone

17 de janeiro de 2026
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Resposta da Three UK - 3Store Shrewsbury

Hey Keith, that’s marvellous! A big shoutout to Lucy for providing such amazing support at our Shrewsbury branch. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Classificada 5 em 5 estrelas

Very good service

Very good service.
Helpful, efficient and knowledgeable.
I signed up on the strength of this.
Recommended by a person already with Three- Eva

14 de janeiro de 2026
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Mr & Mrs Taylor, you’ve made us smile! 😊 Thank you for the lovely 5⭐ review. Wishing you a fantastic day! -Veronica

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Very helpful and friendly. Becki made it a painless experience. 10 out of 10. Thank you.

14 de janeiro de 2026
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Resposta da Three UK - 3Store Shrewsbury

We’re glad you felt supported and well taken care of by Becki. It’s wonderful to know our service met your expectations. Wishing you a lovely day, Julie! 🤗 -Ayesha

Classificada 5 em 5 estrelas

Jak was really helpful

Jak was really helpful, walking me through my options and working out the best deal for what I needed. As a wheelchair user I'm also glad to say he was very helpful without making assumptions or a big production, just accommodated my needs and asked pertinent questions that helped me choose the right device.

11 de janeiro de 2026
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Resposta da Three UK - 3Store Shrewsbury

Wow, Claire! 🎉 That’s awesome! A big shoutout to Jak for going above and beyond to make your experience exceptional. He’ll be thrilled to know his efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha

Classificada 5 em 5 estrelas

Lucy greated me with a smile when I…

Lucy greated me with a smile when I entered the shop. She was able to help me with a couple of queries in a few minutes and I was away.

4 de janeiro de 2026
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Classificada 5 em 5 estrelas

Jak in Shrewsbury was excellent

Jak in Shrewsbury was excellent. I havent had an oppprtunity to come in and sort my phone out due to family issues and I stupidly forgot my ID so I thought I'd have missed my chance to upgrade but Jak reasurred me that there was still options for me to upgrade and he got me a great deal and set up the new phone for me whilst I met up with friends in town which I'm so grateful for! Thank you.

30 de dezembro de 2025
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Thank you for the 5 ⭐ review, Kathleen! We're proud that Jak delivered such clear, outstanding support. Providing excellence in every experience is always our goal. Hope to see you soon! -Afaq

Classificada 5 em 5 estrelas

Very good

Very chatty and friendly, they were accommodating to all questions and concerns we had.

14 de dezembro de 2025
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Classificada 5 em 5 estrelas

Excellent customer service

Changed my iPhone for a newer model at the Three Shop in Shrewsbury. Big shout out for Sam who was very friendly and spent a lot of time showing the features of the new phone, patiently answering our questions and completely setting up the phone.Nothing was too much trouble for him.Excellent customer service.Thanks very much Sam.

16 de dezembro de 2025
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Resposta da Three UK - 3Store Shrewsbury

Hi Robert, this is what we love to hear! We’re so happy this is the service you received from Sam, we’ll certainly be passing your feedback on. -John

Classificada 5 em 5 estrelas

Amazing service

Amazing service! Jak helped us greatly today in choosing a new phone. Fab store.

16 de dezembro de 2025
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Hey Yuliia! We’re so glad to hear that Jak was efficient and made everything easy for you. Thank you for taking the time to share your feedback! Hope you have a wonderful day 😄 -Kashish

Classificada 5 em 5 estrelas

Lucy was really helpful

Lucy was really helpful. My daughter is visiting from abroad and had forgotten the SIM she normally uses in the UK when she comes ‘home’. Lucy advised her on the best thing to do to transfer her existing balance onto a new SIM card. Thank you Lucy :-)

16 de dezembro de 2025
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Hey Nicola, that’s brilliant! We’re so glad Lucy was able to support you so well. Thanks for the amazing 5⭐ review! -Veronica

Classificada 5 em 5 estrelas

Shrewsbury store

Great service from Jak in Shrewsbury very helpful and gave brilliant advice on both my phone contract and broadband

15 de dezembro de 2025
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logótipo da Three UK - 3Store Shrewsbury

Resposta da Three UK - 3Store Shrewsbury

Thant's brilliant, Alex. We're pleased Jak offered guidance for each of your contracts :) -Scott

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