Susan was absolutely amazing. She made me feel so welcome and explained everything to make me understand. Definitely needs a pay rise.
A empresa respondeu
Localização
Alterar localização17 Marble Place Shopping Centre, PR8 1DF Southport, North, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I want to Thank lovely Viktorija, at Southport branch, helping me to upgrade my phone, broadband and tablet (loads at one go!) She helped me from A to Z , answered all my questions, helped with set... Ver mais
A empresa respondeu
Wiktoria was a joy to be served by. She was very patient with me as I am not very good with technology. She made me very comfortable with a really nice conversation as I normally don't like going into... Ver mais
A empresa respondeu
Went in to check my current plans that I have with 3 as they got a bit mixed up and Wiktoria was so helpful at putting all back in order me and helping understand what I had with them and sorted me so... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Southport
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
17 Marble Place Shopping Centre, PR8 1DF, Southport, North, Reino Unido
- 1704539874
4,8
Excelente
72 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mike answered all our questions in a…
Mike answered all our questions in a polite and well informed manner
7 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Love the energy and feedback, Christine! Mike is truly our champ. See you soon! 😉 — Three Social Media Team
Absolutely great service all the way…
Absolutely great service all the way through today
2 de julho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Hey John, we’re delighted to hear that your experience with us was smooth and positive. Thank you so much for your feedback. 😊
-Three Social Media Team.
Mike was great and setup my phone for…
Mike was great and setup my phone for me thank you
19 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Awesome stuff, Norma! 🙌 Mike took great care of you and we’re thrilled you’re all set. Thanks for dropping this in! -Ayesha
Staff very helpful and friendly
Staff very helpful and friendly, I would recommend three to family and friends staff could not do enough for me very happy with the service
18 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Thank you so much for sharing this, Alison! Our team are top‑notch in their work, and we are so happy to know they made a difference. After all, kindness really is the ultimate superpower! 😉 -Kashish
I came into the store with an issue…
I came into the store with an issue with my phone, I was greeted by Susan and she was fantastic, polite and friendly. Brilliant customer service.
12 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Thank you for your kind review, Chris. We’re really pleased to hear that Susan made such a positive impression during your visit. It’s great to know she welcomed you warmly and supported you with professionalism and care. 😇 -Prabhjeet
Excellent customer service Three Store Southport
Visited the Southport store for an upgrade.The staff member Susan was excellent very knowledgeable and professional.She took time to explain what sometimes can be a lot of information in an easy to understand fashion.I would highly recommend Three store Southport.
4 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Thanks for the lovely feedback, Tim. We’re really pleased to hear your upgrade visit went so smoothly and that Susan made everything clear and straightforward. It’s great to know her expertise and patient approach helped you feel confident with all the information. 😇 -Prabhjeet
Mike was very helpful and patient and…
Mike was very helpful and patient and searched for the best deal successfully.
4 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Thanks for this fantastic review! We’re thrilled to hear Mike provided excellent support and guided you to an amazing deal. -Neha
Great customer service from sinthia…
Great customer service from sinthia explained simple but effective
1 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Hi Andrew! It’s wonderful to know Sinthia resolved everything smoothly. Thank you for taking the time to leave this 5⭐ review!-VodafoneThree Social Media Team.
Wiktoria was fantastic.
23 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Hi John, nice to know Wiktoria left such a strong positive impression during your time with the team. -Kishan
Resposta da Three UK - 3Store Southport
Amazing, Sarah! Great to know that Sinthia was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Mike at three went out of his way to…
Mike at three went out of his way to sort the problem on my phone and sorted about 3 or 4 different problems in one go. I'm very happy with the service he provided. 😄
18 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Thank you for the glowing review, Alan! 🌟 We’re thrilled Mike could step in and resolve the issue on your device and even handled several matters during that time. -Maryalex
Resposta da Three UK - 3Store Southport
Douglas 🎉 Your kind words truly mean a lot to us. We're pleased to hear that Kaitlyn provided such supportive service while getting everything set up on your phone. 😊 -Neha
Your staff.
The friendly, helpful staff, Viktoria, at the shop are the main reason. I prefer to deal with people rather than online, and have always found your staff to be excellent.
16 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Thanks a lot, Ray! 😊 Wonderful to know Viktoria and the team keep delivering the kind of service that keeps you coming back. -Ayesha
Victoria was absolutely amazing
Victoria was absolutely amazing. She walked me through the whole process and sorted everything out for me! She's great
14 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Thank you for your feedback, Karolina. We’re delighted to hear Victoria guided you through the process so clearly and resolved everything for you. It’s great to know you had such a positive experience. -Samad
Kaitlyn and Mike were really helpful…
Kaitlyn and Mike were really helpful and great setting up my new phone. Really recommend Southport Three for a great deal.
13 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
That’s wonderful to hear! A big shoutout to Kaitlyn and Mike at our Southport branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
The support from Mike supporting me…
The support from Mike supporting me this morning, making the dreaded experience of changimg my phone so seamless, a real credit to company
8 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Thank you for sharing your experience, Frances! 🌟 Great to know Mike supported you and got everything sorted. -Veronica
Resposta da Three UK - 3Store Southport
Hey David. We're glad that Wiktoria made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet
Kaitlyn and Mike sorted my phone and…
Kaitlyn and Mike sorted my phone and very helpful.
2 de maio de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Hi Janet, thank you for taking the time to leave such a wonderful 5⭐ review! Kaitlyn and Mike’s expertise and kindness truly shone through, and we’re thrilled they were able to get your phone sorted so smoothly. -Neha
Kaitlyn sorted my billing issue and was…
Kaitlyn sorted my billing issue and was very knowledgeable and honest
17 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Thank you, Lee! We’re glad Kaitlyn’s clear guidance and honesty helped resolve your billing concern smoothly. Your feedback means a lot. -Suhaas
Very good experience
Very good experience. Kait was very knowledgeable and dealt with us swiftly and professionally. My husbands phone is a Motorola, she was very knowledgeable on this. 10 stars!
25 de abril de 2026
Opinião espontânea
Resposta da Three UK - 3Store Southport
Hi Gina, we’re so glad Kait’s knowledge and professionalism made the process smooth for you both. Thank you for taking the time to share your experience. -Suhaas
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.