I Helen Adejumo customer of 3g meet with Kai in Westfield 3g shop he attended to me which I really appreciate him . I hereby recommend him for Good customer service If not for him today I could ha... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Esha was super helpful. I had a few enquiries about switching to three and she was so informative. She also has such a positive approach to work and her customers! Highly reccomend speaking to Esha fo... Ver mais
A empresa respondeu
Tsion was REALLY AMAZING. I came in upset at the network issue I was facing and Tsion handled it really well, made me feel heard and resolved my issue and I’m leaving a happy customer. Thank you so... Ver mais
A empresa respondeu
I went to the store to get an issue sorted and Joel helped with everything and also helped me with setting up some network settings as-well.. overall, the service was really nice and the staff is kind... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Stratford
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, Reino Unido
- 02085550132
5,0
Excelente
631 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nandita is very helpful
Nandita is very helpful. She is knowledge and have lot of patience. Thank you so much.
3 de outubro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hi Joshna, we're thrilled that Nandita delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.- Three Social Media Team
saleem was exceptionally good and so…
saleem was exceptionally good and so friendly and he solved every issue with ease and great experience with three 😇
3 de outubro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
What a lovely shout‑out, Mahesh 💫 Saleem's dedication and expertise clearly put everything back on track, and it's wonderful to see him earning such high praise 🌟
- Three Social Media Team
Tsion was amazing
Tsion helped me out a lot with choosing a new phone, I had a lot of questions and she was really patient and helpful. She was really pleasant to talk to and made the whole process really smooth and easy.
3 de outubro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hey Dalia, we're glad to hear Tsion took the time to answer your questions and help you find a device that suited your needs. It's great to know her patient and supportive approach made the whole process smooth and easy for you. Thank you for the feedback. 😊💚
-Three Social Media Team.
Resposta da Three UK - 3Store Stratford
Thank you for sharing this lovely review, Ajmal! 🌟 It’s wonderful to hear that Erika made such a positive impact on you.-Three Social Media Team
Today we had to reach out for support…
Today we had to reach out for support regarding a misleading set of roaming adds on at 3 Shop in Westfield Stratford, after being directed to 3Customers Services over the phone by a lady. We were extremely lucky to receive the professional and helpful support from your Customer Advisor Erika. She had the patience of a saint to help us deal with the issues, raised an investigation that would have been impossible to arise without her. We are humbled by her kindness, clear explanations and support. Erika is a great asset to your company alongside us as customers for nearly 20 years with your company.
1 de outubro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hi there, thank you for sharing this amazing 5⭐ review. It's lovely to see Erika recognised for the care and dedication she showed while supporting you. We're delighted she was able to provide the guidance needed and help move things forward for you after so many years with us.
Three Social Media Team
Resposta da Three UK - 3Store Stratford
Hello Pavan, it's lovely to know Adnan helped make your experience smooth. Thank you for your 5⭐ review. - Three Social Media Team
Olivia thank you very much for your…
Olivia thank you very much for your kindness ,See you again,many thanks
1 de outubro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Love this, Brian 💫 Olivia's kindness clearly made a lasting impression, and we'll be delighted to welcome you again 🌟
- Three Social Media Team
Great customer service by Amina
Amina has been very helpful and made whole experience very simple. Great customer service!
29 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hi there, it's lovely to hear Amina made your visit such a pleasure. Your feedback made our day! ☺️ - Three Social Media Team
Natasha the Customer Service Advisor
Natasha the Customer Advisor was polite, friendly and efficient at her job of transferring apps from my old phone to my new phone. I’m very grateful that the transfer was performed and her customer service skills were supportive and helpful to me.
29 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hi Chima, thank you so much for taking the time to leave this wonderful feedback! We're thrilled to hear that Natasha provided such a supportive and efficient experience while setting up your new device. 😇 - Three Social Media Team
The advisor
The advisor, Tanjana, provided excellent assistance throughout the phone process, offering valuable guidance to ensure we selected the most suitable plan.
29 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
What a lovely shout‑out, Nithin 💫 Tanjana's attentive approach and expert guidance made choosing the right plan feel effortless 🌟
- Three Social Media Team
Great 10/10
I want to share my very positive experience. From the very first moment, Natasha was extremely kind and professional. She welcomed me with a sincere smile that made me feel comfortable right away. Her attention to detail and care for customers are truly impressive. I highly recommend this store and hope to be served by her again in the future.
29 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hi there, we love reading posts like yours! 😍 We are absolutely thrilled to hear that Natasha put you at ease during your visit. Delivering a warm reception and dedicated support is what we strive for every day, and we truly appreciate your high recommendation! 🙌 – Three Social Media Team
Sania at the Westfield 3 store…
Sania at the Westfield 3 store addressed my concerns regarding the delayed delivery of a replacement SIM for my number.
28 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hello Zakir, it's great to know Sania at our Westfield store was able to help and make things clearer for you. Thank you for your 5⭐ review. - Three Social Media Team
Vinny was able to sort out my issue and…
Vinny was able to sort out my issue and help with removing virus on my phone
28 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
That's brilliant, Ghabriel 🌟 Vinny's expert support got everything back on track and helped put things right with your phone 💙
- Three Social Media Team
Prince at Stratford store was my…
Prince at Stratford store was my advisor and was fantastic with great customer service.
28 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hi Wayne, we're pleased to hear your experience was such a positive one. Recognition for Prince is well deserved, and your feedback reflects the value of service delivered with care and attention. — Three Social Media Team
Just want to thank Sania for her help
Just want to thank Sania for her help. Great customer service.
27 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Love this, Sam 💫 Sania's care and dedication clearly shone through, and your recognition says it all 🌟
- Three Social Media Team
Oscar was very helpful and kept me well…
Oscar was very helpful and kept me well informed about the deals and all I need to do my upgrade and with his help I got the best deal for myself and I left very happy . Thank you Oscar if you see this .
26 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hey Malcolm, we're glad to hear Oscar took the time to guide you through the upgrade process and make sure you had all the information you needed. It's great to know he helped you explore the available options and find one that was right for you, leaving you so pleased with the outcome. Thank you for the feedback. 😊💚
-Three Social Media Team.
Joel was Brilliant
Joel was amazing, brilliant customer service really felt at home.
26 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Woohoo 🎉 Nana, Joel's warm approach and attentive support clearly made you feel right at ease 🌟
- Three Social Media Team
Thank you for your friendly environment…
Thank you for your friendly environment and built trust@Tsion
26 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Love this, Damodar 💫 Tsion's genuine care and reassuring approach clearly left a lasting impression 🌟
- Three Social Media Team
Oscar was very helpful
Oscar was very helpful, giving us a great deal!
26 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Hi Jayden, thanks for taking the time to leave a review. We're pleased to hear Oscar helped you find an option that worked well for you and made the whole experience straightforward.— Three Social Media Team
I meet today the person JOEL in the…
I meet today the person JOEL in the store I had my issues solved so good service from him
25 de setembro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Stratford
Rahul, what a lovely 5⭐ rating! We’re really glad to hear that Joel gave you such great support. We want every customer to feel this happy with our service.
-Three Social Media team
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