We just extended our joint 3 contract inshore, we were thinking of leaving but Phil in the Trowbridge store did us an amazing deal. He was very friendly & excellent knowledge on what's available. We... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I explained to Alex that I needed a contract with more GB than the 4GB I currently had. He clearly explained some different options and costs to me after which I chose my preferred new contract. I ask... Ver mais
A empresa respondeu
I have been in touch with three customer service and shops for three months now trying to close down a mobiles broadband contract. Absolutely awful. Each time I’m reassured things will be resolved.... Ver mais
A empresa respondeu
Tried to be as efficient as possible setting up the new phone process and tried to save money. Scarlett and Phil answered all our questions and were very friendly and helpful. They explained the pros... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store Trowbridge
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
Unit 40,, The Shires, BA14 8AT, Trowbridge, South, Reino Unido
- 01225762659
4,9
Excelente
109 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Excellent customer service, very knowledgeable, friendly, helpful
18 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Hey Claire, that’s brilliant! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Relatively quick service and details…
Relatively quick service and details explained. Served by Alex who explained everything to me although cost a little higher than I was hoping for.
14 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Yay! We absolutely love hearing this 🎉 We're pleased that Alex supported you well, kept everything clear, and made your visit pleasant. Georgina 😊 -Arvind
Excellent Customer Service
Excellent customer service. Ben was outstandingly helpful & we completed all the documentation quickly & efficiently. Changing mobile phone provider was made very eay indeed. Thanks!
6 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Hi there, we’re delighted Ben provided such outstanding support, guiding you through the process with ease and efficiency. Thank you for choosing us and sharing your kind feedback. -Suhaas
Scarlet was every good customer service…
Scarlet was every good customer service and make us happy
8 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Hi Kaewta, we’re glad Scarlet offered caring support and helped create a pleasant experience. Thank you for sharing your kind words with us. -Suhaas
End of contract scam
I have been in touch with three customer service and shops for three months now trying to close down a mobiles broadband contract. Absolutely awful. Each time I’m reassured things will be resolved. Instead I’m now being sent outstanding bills for not having returned my modem. I have tried to return this thing for months! Neither Customer service, nor the shop can seem to help. Beware!
2 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Hi Maria, we understand how frustrating this has been for you and we don’t want our customers to have such experiences. We’d like the chance to understand more about what went wrong and see how we can make things right by helping you return the modem and cancel your contract. Please reach out to us here: https://bit.ly/3C43TKN so we can review the details further for you. Our team is available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm. -Suhaas
Fantastic Service
Ben was exceptionally helpful. Transfer was slick & quick. Top man.
6 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Judy, we’re thrilled to hear your experience with Ben was seamless. His efficiency and professionalism truly stand out, and feedback like yours inspires us every day. -Afaq
Resposta da Three UK - 3Store Trowbridge
Harry, you've made us smile! Alex's thoughtful approach made the experience stand out in the best way. Have an amazing day ahead! -Afaq
Alex was really helpful and informative
Alex was really helpful and informative
4 de fevereiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Lovely to hear this, Jason! 🌟 Alex will be thrilled to know his help and knowledge made your experience so positive. -Shivam
Alex was excellent explaining every…
Alex was excellent explaining every process a credit to the company
29 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Thank you for sharing, John! It’s wonderful to know that Alex’s clear explanations made the process easy. -Suhaas
As always nothing is too much trouble
As always nothing is too much trouble. Ben is so friendly and knowledgeable and makes the whole process effortless. Thanks Ben.
17 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Amazing, Kevin! It’s great to know that Ben was so helpful to you. This is exactly what we aim for, making you feel valued and happy. Wishing you a wonderful day ahead! ☺️ -Kashish
Mobile phone
Gary, Ben and Alex in Trowbridge were really helpful in sorting out a new phone for my son.
17 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
You made our day, Stuart! 🎈 Huge thanks for the 5 ⭐ review. It feels amazing to know that Gary, Ben and Alex made everything seamless and helped you secure the best deal. We hope your day is just as awesome as you are! -Afaq
Alex was very helpful!
15 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
We truly appreciate your review, Mandy 💙. It’s wonderful to know Alex provided excellent assistance and left you with a smooth experience. -Shivam
perfect advice given and the whole…
Ben gave me perfect advice and the whole process was handled professionally and with care from beginning to end. Completely happy with the service provided. Thank you Ben.
9 de janeiro de 2026
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Boom 💥 Reviews like yours make our day. Ben handled everything with care and precision. We truly appreciate you sharing your experience, Lynda 😊 -Arvind
It was very well excellent and underdstood everything that Ben told me
Was a very good experiance and well helped
13 de dezembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Thanks for this amazing 5⭐ review, Raymond. Great work team 🎉 -Jade
Resposta da Three UK - 3Store Trowbridge
Wow, Stania! Your 5 ⭐ review totally made our day. We're delighted to know you had such a wonderful experience, and we look forward to welcoming you back again! -Suhaas
Always helpful
Always helpful. they always help to find the best deals. Alex found me an amazing deal today and was super helpful.
21 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Thanks for this fantastic 5⭐ review, Kasi. We really appreciate you taking the time to send this over! Well done Alex 👏 -Jade
The assistant made everything very easy.
19 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Ben was brilliant
Ben was brilliant, helped me understand all info and broke down all the prices and really took the time to make everything clear. And he was a sound guy so top marks
10 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
That's fantastic. We're so glad Ben was patient and comprehensive when going over everything with you, Mitchell :) Thank you for the great review -Scott
Gary was always very pleasant to help…
Gary was always very pleasant to help and I know him last few years very very good 👍
8 de novembro de 2025
Opinião espontânea
Resposta da Three UK - 3Store Trowbridge
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Resposta da Three UK - 3Store Trowbridge
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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