Everything was explained properly, very thoroug and I am satisfied with the service, the young lady Kat was very helpful. took the time to explain in great detail.
A empresa respondeu
Unit 40 The Mall Shopping Centre, Selborne Walk, E17 7JR Walthamstow, London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Everything was explained properly, very thoroug and I am satisfied with the service, the young lady Kat was very helpful. took the time to explain in great detail.
A empresa respondeu
The lady Andrea was very helpful and getting my device set up with the app was straightforward. Highly professional and it gives a good impression of Three as a new customer.
A empresa respondeu
My assistant was Kat and another gentleman who were very helpful explaining all options and was comforting, Setting up my hub made my life easier and when I got home plugged it all in and no issues... Ver mais
A empresa respondeu
I had such a positive experience with Sanda at the Three store in Walthamstow. She was incredibly patient, friendly and professional while helping me upgrade my contracts. She took the time to exp... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Unit 40 The Mall Shopping Centre, Selborne Walk, E17 7JR, Walthamstow, London, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Miraj a big big shoutout to you boy so thankful to help me with my sim probleem and thanks to three aswell.

Resposta da Three UK - 3Store Walthamstow SC

Resposta da Three UK - 3Store Walthamstow SC
Noticeably your staff are helpful, I mean she listen to me and then provided me all required solutions regarding my problem.
Therefore I am so happy with Mrs Andreea.

Resposta da Three UK - 3Store Walthamstow SC

Resposta da Three UK - 3Store Walthamstow SC
Mirag and Riccardo were extremely helpful ! They helped us sign up and set up
To Three home WiFi!
Talked us through and were brilliant!
Kim and Trev

Resposta da Three UK - 3Store Walthamstow SC
A real big shout-out to Miraj who helped me to setup and transfer fixed my network issues

Resposta da Three UK - 3Store Walthamstow SC
Really helpful with Miraj he was really nice guy and helped in all aspects.

Resposta da Three UK - 3Store Walthamstow SC
It was very good experience to meet with Miraj i went to buy i phone 17 pro max he recommended me it was a good idea

Resposta da Three UK - 3Store Walthamstow SC
Was served today by dahir he was very helpful

Resposta da Three UK - 3Store Walthamstow SC
I got the fast and helpful customer service from Sadia,she is the best in her job!!!

Resposta da Three UK - 3Store Walthamstow SC
I had really wonderful. Lady.Andrea! Helping me buying a new phone. And also. She helped me to set up everything on my new phone to ready to go!I been so stressed as my old phone was broken but. I'm leaving the shop with all positive experience!

Resposta da Three UK - 3Store Walthamstow SC
Andrea in Walthamstow was really helpful in talking me through all the options and sorting out the handset protector screen.
Great customer service all round!

Resposta da Three UK - 3Store Walthamstow SC
such a great help and service by Miraj

Resposta da Three UK - 3Store Walthamstow SC
The service of guy named Miraj was really good highly recommended helped me in all aspects.

Resposta da Three UK - 3Store Walthamstow SC
I really appreciated how friendly and professional the staff were. They took the time to listen, answered my questions clearly, and made the process smooth from start to finish. The overall atmosphere felt welcoming, which made the experience enjoyable. Mihai Professional Tank You very Much

Resposta da Three UK - 3Store Walthamstow SC
great, friendly and professional service, always willing to help, thank you very much

Resposta da Three UK - 3Store Walthamstow SC
Store manager Riccardo was very helpful and friendly

Resposta da Three UK - 3Store Walthamstow SC
I have been a loyal Three customer for many years, and I have always trusted the company to provide reliable service. Unfortunately, my recent experience has been extremely disappointing.
I arranged a new phone contract at the Walthamstow store, with delivery due on Saturday 13/09. The delivery was delayed, then reported as lost by DPD. Since then, I have spent countless hours on the phone being passed between customer service, the sales team, and the store, without anyone taking responsibility or providing a clear solution.
I was promised a replacement phone within 48 hours on multiple occasions, only to be told later that an investigation would be opened. Recently, I received an email claiming the phone had been delivered—but I have not received it, nor have I been given a valid tracking number.
At this point, I feel completely stuck. Both my wife and I have been long-term loyal clients, and I had hoped that I could rely on Three to support us, especially as my business is growing. This experience has caused significant frustration, wasted time, and unnecessary stress.
I am sharing this review in the hope that Three improves their communication and customer service processes, and to warn other customers about the potential difficulties in resolving delivery issues.

Resposta da Three UK - 3Store Walthamstow SC
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