Really nice experience overall, and the staff were very helpful. I would suggest providing a sofa or some seating space for customers who have to wait. I waited for around half an hour and had to stan... Ver mais
A empresa respondeu
Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Really nice experience overall, and the staff were very helpful. I would suggest providing a sofa or some seating space for customers who have to wait. I waited for around half an hour and had to stan... Ver mais
A empresa respondeu
Wow , what an easy experience, I was recommended to see Metin , he was busy and Adam dealt with me . Best deal I could ever get , saved me a lot of money . Very well explained and no pressure. Looking... Ver mais
A empresa respondeu
Went in to pick up a parcel and got chatting to an advisor (Hannah - Yeovil Store) who helped me find a better deal on my Home Broadband order and find me a much better rate for my sim only plan! Love... Ver mais
A empresa respondeu
Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... Ver mais
A empresa respondeu
Escrito pela empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito pela empresa

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Three UK - 3Store Yeovil
Metin was super helpful! And found me a really good deal, very happy with my experience! Thank you!

Resposta da Three UK - 3Store Yeovil
Adam was super friendly and knowledgeable about all the products in store and how to get the best deals!
I was so close to leaving three for GiffGaff when I found a good deal with them but Adam managed to get me an even better deal!
I've been with three for about 15 years so I'm glad I haven't left yet!

Resposta da Three UK - 3Store Yeovil
Emirhan was very helpful and got me the best deal.

Resposta da Three UK - 3Store Yeovil
Adam M at your Yeovil store was so helpful for upgrade. I had tried .upgrading on the phone but the guy was rubbish. Adam sorted me out with the exact phone I wanted and was so helpful my wife is going to change from sky to 3 as soon she can mainly because if the friendliness and helpfulness of your staff particularly Adam M thank you

Resposta da Three UK - 3Store Yeovil
Adam M at your Yeovil store was so helpful today for my Husbands upgrade. Desktop with us with patience and extremely helpful for everything. Thank you so much.
Tried to do the upgrade over the phone and it was awful not helpful at all.
Well done Adam very pleased. I m even going to change from Sky to 3. Thank you

Resposta da Three UK - 3Store Yeovil
Connor always looks after me. Top notch service as always.

Resposta da Three UK - 3Store Yeovil
metin was very helpful today 10/10 service

Resposta da Three UK - 3Store Yeovil
I found Conner very helpful and considerate. His mobile phone knowledge is extensive.. All in all it was a very pleasant experience talking with him...

Resposta da Three UK - 3Store Yeovil
Went into store today with my daughter to renew my phone sim contracts on my business account. We were assisted by the store manager who firstly offered my daughter a tablet to play on whilst she waited. Which I thought very considerate.
He asked if she had a tablet to which I replied no as she had a phone . I did however say that I was starting a new course and had been trying to decide whether to go with a tablet or laptop . I explained I wanted something just for my coursework and completely separate from my apple account . He disappeared saying he had the perfect option and returned with a pad and keyboard set up. He managed to get me a great deal on all my phone contracts and the new pad. He couldn’t have been more helpful and even managed to get my three app working which I haven’t been able to access forever!!
Will definitely be returning to the store again if I need anymore assistance.

Resposta da Three UK - 3Store Yeovil
Well explain and very good customer service with customer advisor Emirhan very polite and well explained.

Resposta da Three UK - 3Store Yeovil
Metin was super helpful today and very informative!

Resposta da Three UK - 3Store Yeovil
Metin was really helpful, friendly and made sure I understood everything without feeling rushed

Resposta da Three UK - 3Store Yeovil
Connor was so helpful ensuring my partner who is not great with digital stuff got the right phone for him and everything was set up for immediate use. Connor was patient and so knowledgeable and has great customer service skills. Thanks for a great experience

Resposta da Three UK - 3Store Yeovil
Friendly staff and gave me the best phone that fitted me, metin was brilliant.

Resposta da Three UK - 3Store Yeovil
Good customer service and very polite

Resposta da Three UK - 3Store Yeovil

Resposta da Three UK - 3Store Yeovil
Always helpful always smiling and great help lou is great

Resposta da Three UK - 3Store Yeovil
Emirhan was very helpful and friendly

Resposta da Three UK - 3Store Yeovil
Emirhan is very professional, friendly and helpful. Excellent customer service.Very pleased with the support.Thank you very much.

Resposta da Three UK - 3Store Yeovil
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