Jon was very helpful dealing with what we thought was potential fraud. He got us sorted out and gave us full reassurance we are safe and sound.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Tyler was super helpful in helping me decide on what phone contract to get, proper young man with pride in his work.
A empresa respondeu
Remi went above and beyond to get my husband the best phone at the best price. Nothing beats talking to a human being and she elevated this experience from business to pleasure
A empresa respondeu
I had been having problems with switching my contract because I needed to change my account details, so couldn't access my account online. I spoke to Jon in store and he helped me get everything sorte... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Three UK - 3Store York
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contacto
13 Coney Street, YO1 9QL, York, North, Reino Unido
- 01904674773
4,9
Excelente
394 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff at the Three store in York…
The staff at the Three store in York were very helpful and helped me find the right contract for me. Very pleasant experience.
26 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi Henry, the team at our York branch will be delighted to hear that they could guide you to your ideal agreement and make your visit thoroughly enjoyable.— Three Social Media Team
Great service and very helpful
Great service and very helpful! Jon is very welcoming and efficient with our account issues.
23 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hey there, it is wonderful to hear that Jon provided such an accommodating experience while managing your account details. — Three Social Media Team
Good knowledge from Jon
Good knowledge from Jon. Made it quick and easy to upgrade.
23 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi there, Thank you for reaching out. I am delighted to hear that Jon provided excellent service and made the entire process smooth and efficient for you.— Three Social Media Team
Resposta da Three UK - 3Store York
Hi Kelvin, thanks for sharing such a fantastic bit of feedback. ☺️ -Kashish
I have been having problems for over…
I have been having problems for over two weeks and they have told me to leave them as they don,t no when or how to fix the problem
21 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi John. We hear your concerns regarding the ongoing trouble you have faced over the last fortnight and the advice you received. As we’re not able to discuss account-specific details on social media, if you need further clarification, please contact our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and weekends from 9am to 8pm, and will be able to review everything with you directly. -Shivam
Remi was great
Remi was great, very quick and helpful. Highlighted some good deals. Would recomend going in store!
20 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi Joe. It is wonderful to know that your time in store was so productive and that Remi found some excellent options for you without any delay. We appreciate the recommendation and are glad you received such efficient care. -Shivam
Jon in the York store is amazing
Jon in the York store is amazing. He has helped myself and my mum multiple times over the years. Very patient and helpful. Recommend to anyone who appreciates good customer service. A credit to 3.
19 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hey SB, we’re so glad you’re happy with our service from Jon, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
Resposta da Three UK - 3Store York
Love hearing this, Shiny ✨ We're glad our team delivered such prompt and top-tier care 💙 -Arvind
Resposta da Three UK - 3Store York
Thank you so much for your lovely feedback, Kakkanatt! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica
Came in to sort my bill out and theu…
Came in to sort my bill out and theu managed to get me a cheaper deal abd explain this on detail manager was helpful as well and tyler
18 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi there 🎯 We are glad Tyler and our manager provided a cheaper rate with clear bill details. Our team loves delivering spot-on support 💙 -Arvind
The information John gave me was clear…
The information John gave me was clear and concise and extremely helpful.
17 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi Ron, we are delighted to hear about your positive experience. It is great to know that John provided such outstanding support and ensured you received straightforward, valuable guidance today. -Shivam
Remi is quite helpful
Remi is quite helpful, recommended to visit shop
15 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hey Shang, that’s brilliant! We’re thrilled to hear that Remi made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
When i come into store i find the staff…
When i come into store i find the staff helpful with what i ask especially Remi
14 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi there, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Remi could make your experience smooth and enjoyable. -Neha
Great experience
Needed some help and Remi was very kind and knowledgeable. Thank you!
13 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi there 🎯 We’re glad Remi’s kind approach and expert knowledge provided the exact support required. Here’s to smooth moments ahead 🌸 -Arvind
Fantastic help Remi when I visited the…
Fantastic help Remi when I visited the store. Professional, efficient and friendly. Thank you.
12 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi Simon. Thank you for sharing your experience. We are glad to hear that Remi provided such efficient, polite, and professional support during your store visit. -Shivam
Remi in store has always been realy…
Remi in store has always been realy supportive, evwn if i just have a quwry. Always ready to answer, set up/transfer data wtc
Nothing is ever too much trouble.
12 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi there! 🌸
Thank you so much for the lovely 5 star review. Remi will be so happy to know she made your visit just perfect.
You made our day sparkle a brighter ✨ -Kashish
Resposta da Three UK - 3Store York
Hi Jaffi, we're very sorry to hear about your experience. We'd like the chance to understand more about what went wrong and see how we can make things right. You can reach our chat support team via https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. -Prabhjeet
We always come into the 3 shop in York
We always come into the 3 shop in York. Always give us a great deal. Staff so friendly. Never close this shop. Please.
11 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hi Malcolm, it is wonderful to hear why you consistently choose to visit our York location for your mobile needs. We are incredibly glad our friendly store crew is always right there to look after you and secure the absolute best value. -Shivam
Tyler was great with everything
Tyler was great with everything and guided us expertly. And I made my purchase without any issues. Thanks
10 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Hello Cherry! Thank you for sharing your feedback. It is wonderful to hear that Tyler looked after you so brilliantly throughout the process, ensuring a smooth and successful purchase. -Kishan
I needed help to transfer data from…
I needed help to transfer data from phone. The staff were amazing and helpful
9 de junho de 2026
Opinião espontânea
Resposta da Three UK - 3Store York
Thanks for sharing, 🎉 Christine! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
A Experiência Trustpilot
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