Tickets to India Opiniões 7125

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My flight was delayed and I needed a new eticket sent to my email but after countless calls with air India and after communicating back and fourth I came across a lovely agent from tickets to India ca... Ver mais

Classificada 5 em 5 estrelas

Due to ongoing situation, we wanted to reschedule our tickets and yes, dedicated member of tickets to India, Mr. Diljit was a life saver, he listen to my query patiently and explain me what could be t... Ver mais

Classificada 5 em 5 estrelas

I wanted to share my heartfelt thanks to Sandy from Tickets to India for her exceptional customer service! She went above and beyond in sorting out my tickets and cancellations, and her attentivenes... Ver mais

Classificada 5 em 5 estrelas

I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens
  2. Site de pesquisa de voos
  3. Operador turístico
  4. Agregador de viagens

Escrito pela empresa

Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

7 mil opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

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Classificada 1 em 5 estrelas

Very bed customer service

Very bed customer service

22 de abril de 2026
Opinião espontânea
logótipo da Tickets to India

Resposta da Tickets to India

Dear Umang,

Although we can see that you have a recent booking with us, we can not see that there were any issues and we have not received any emails from you about any problems.

Please could you contact us at cc@ticketstoindia.co.uk and we will gladly look into any concerns for you and get back to you accordingly?

Thank you for your cooperation. We look forward to hearing from you.

Kind regards,

Refunds Team

Classificada 1 em 5 estrelas

Inconsiderate customer service, profit driven

I booked a flight to Goa, India via Bahrain. Unfortunately whilst I was in Goa war broke out between Iran, US, and Isreal getting the whole Middle East involved in a conflict. Since my flight was flying back through Bahrain Gulf Air my airlines advised me to cancel and get a refund from my agent tickets to India. Tickets to India refused to cancel my flights and even told me that flights were still flying through Bahrain, even though the air space was closed, Bahrain was being bombed. They even told me I wouldn’t get a lot back even though I haven’t used half of my journey.

Please don’t book tickets with these people because when it comes to a refund they would do anything to keep the money for themselves, even lie to you.

2 de abril de 2026
Opinião espontânea
logótipo da Tickets to India

Resposta da Tickets to India

Dear Millroy,

We are sorry to hear that Gulf Air cancelled your return flight.

Unfortunately, and as advised by our refund team, the amount of refund on partially used tickets does not equal half of the ticket cost. This is because much of the ticket is made up of taxes, most of which are used up on the outbound journey. Please feel free to verify this information with the airline, IATA or any other sources (AI sources can provide you with an explanation as to how this works).

With regards to the team advising you that the flights were confirmed, as you will appreciate we can only advise according to the information that is provided from the airline via the GDS booking system - unfortunately, in many cases the airline fails to update the availability.

As for your refund (and as per your correspondence with our refund team), this has been claimed and will be returned to you once received from Gulf Air.

Kind regards,

Customer Care Team

Classificada 5 em 5 estrelas

Delayed flight

My flight was delayed and I needed a new eticket sent to my email but after countless calls with air India and after communicating back and fourth I came across a lovely agent from tickets to India called SANDY.K who helped me with my query and personally got in touch with air India, I wish i would give her another 5 stars because she went above and beyond to help my query. Very much appreciated with her service and how kind and quick she was. Definitely 10/10 service

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Jisha Mathew

Huge thanks to Pavneet at Tickets to India for the exceptional customer service! He provided outstanding support and made the entire process seamless. I’m thoroughly impressed with his dedication and highly recommend this company—especially if you’re lucky enough to work with Pavneet. Thanks again, Pavneet.

24 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service

I wanted to share my heartfelt thanks to Sandy from Tickets to India for her exceptional customer service! She went above and beyond in sorting out my tickets and cancellations, and her attentiveness was top-notch. Not only did she promise to call me back, but she followed through every single time - that's commitment!

I'm thoroughly impressed with her dedication and would highly recommend Tickets to India, especially if you get Sandy as your customer service rep 😊. Thanks again, Sandy - you rock!!

22 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable, affordable, and stress-free booking

Our experience booking with Tickets to India has always been nothing short of exceptional. They consistently find us reasonable prices within our budget, even for short-notice trips. While we usually book with Inder sir, this time Sandy mam was incredibly helpful. She went the extra mile to save us money and ensured we had the flexibility we needed by securing refundable and changeable tickets on very short notice. Highly recommend their professional and personalised service.

2 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service by Naveta

As always, I had an excellent experience with Naveta. Given the ongoing situation in the Middle East, she took the time to advise me and explain everything in detail, also she help me to cancel my Emirate flight ticket's on 10th Mar 26. Naveta is very caring, polite, and extremely helpful.
Naveta I really appreciate your help. Thank You.

10 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I am a very loyal customer

I am a very loyal customer, I've purchase my flight tickets since 2014 from here multiple times however the recent experience was very horrible the customer service staff are rude they don't let you speak, no phone manners and accountability, they just want to scam you when the flights are cancelled by the airlines.
Avoid

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Renju was best!!!!

Renju was very helpful from the start and was very supportive when my airlines rescheduled my flights.

He was very quick to find me an alternative flight, Kudos to his fantastic customer service!!!!

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Due to ongoing situation, we wanted to reschedule our tickets and yes, dedicated member of tickets to India, Mr. Diljit was a life saver, he listen to my query patiently and explain me what could be the possible outcomes. He helped us overcome our concerns. I’d like to take this opportunity to appreciate such valuable person. Thank you! Very happy with the service, always recommend to my friends and family.

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I just want to say Amrita has been…

I just want to say Amrita has been absolutely brilliant
Always there to help and support and sort out any issues
She truly deserves more than five stars
A real asset to your company
Please give her a huge thank you
She’s 100% great at what she does
Thank you

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This travel agent is absolutely rubbers…

This travel agent is absolutely rubbers they scam you. They make you pay the full amount and then they ring you up and the flights been cancelled and take your money. Please do not work with them a waste of time headache absolutely rubbish disgusting customer service they should have slippers not stars in the head for robbing people .
They make you transfer your money into a International account and when you ask for a refund, they tell you to do one

5 de março de 2026
Opinião espontânea
logótipo da Tickets to India

Resposta da Tickets to India

Dear Gurname,

We can categorically assure you that Tickets to India definitely does NOT ask customers to transfer money into an international account - ALL payments are made online using Barclaycard's secure payment system and our securely authenticated using their 3D security.

In addition, we do not appear to have any recent booking with the name you have provided and you have not provided any contact details or booking reference. Please can you therefore urgently contact us at cc@ticketstoindia.co.uk so that we can check the details and advise you further?

We look forward to hearing from you.

Kind regards,

Customer Care Team

Classificada 5 em 5 estrelas

EXCELLENT CUSTOMER SERVICE - TRUSTED COMPANY

I have been using Tickets to India as my only choice of company to book via for many years now.

They are always very helpful, professional and polite and have always given excellent customer service.

Thank you to Jazz (India) and Prerna {UK) for all your help and excellent commitment in providing a high level of customer satisfaction.

4 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I would assign a zero-star rating if that option were available.

I would assign a zero-star rating if that option were available.
Absolutely terrible experience with Ticketstoindia.co.uk.
I booked my tickets from Goa to London Heathrow with Virgin Atlantic through them, and due to the ongoing crisis and flight cancellations, I have been trying to get an update about my flight status. Instead of helping, they have completely ignored me.
I contacted them multiple times on WhatsApp, and the agent named Mani reads my messages and simply does not respond. No reply, no update, no assistance — just complete silence. When customers are stressed about cancelled flights and international travel, this is the kind of support they provide.
Extremely unprofessional and irresponsible service. Once they take your money, they don’t care about you at all. I would never recommend this company to anyone. Avoid at all costs.

3 de março de 2026
Opinião espontânea
logótipo da Tickets to India

Resposta da Tickets to India

Dear Noel,

We are sorry to hear that you were unable to reach the team via WhatsApp. As you will appreciate, we are dealing with a huge number of enquiries at present and we are trying as best we can to update customers as quickly as we can.

If you have not yet had a response, we are pleased to advise you that your Virgin return flight is showing as confirmed/ scheduled to operate.

If there are any further issues, please do not hesitate to contact us at cc@ticketstoindia.co.uk and we will be happy to assist.

Kind regards,

Customer Care Team

Classificada 1 em 5 estrelas

Hefty Charges for Mistakes... BEWARE

Returning customer here. But maybe this is the last time I am dealing with ticketstoindia. I made couple of errors while booking my current flight with them. I booked a flight in July where I made a mistake on the return dates. Instead of booking my return flight on 27th August, I booked it for 27th September. I clocked this mistake the next morning and the only available way to reach them was on the whatsapp chat. I was told by Baljit that the cancellation is not possible on my booking and he offered to change the return flight dates to 27th August for a price of £289. Which included £150 penalty and £139 fare difference. I stupidly believed that to be true and paid the difference. At 9am when I called his office I was told that my flight can be cancelled for a fee of £250 but now that I have paid for the new flights, the refund will only be for the original quote minus the £250 and I will not get the extra back. Was so disappointed about this. If Baljit would have told me this earlier in the Chat I would have taken the cancellation for a £250 fee.

Another Issue was there is a typo error in my name. Instead of Nirmalsinh I typed my name Niramalsinh. Didn't noticed it for few days. When I couldn't find my booking on Virgin's app., I clocked the error. I since then tried contacting them many times and all the agents kept telling me that only Baljit can deal with this as he is dealing with your booking. I called Virgin to correct the error and they said if it was booked with them directly they would do it for free. As typo error of 1 alphabet is not charged to correct. Rahul called me after 2 days and is asking me to pay another £100 for the correction. How is this fare? Since airline is clearly not charging you guys to do the correction. Made 6 bookings with you guys never made a mistake. EBP no 881609.

14 de fevereiro de 2026
Opinião espontânea

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