TigerChef.com Opiniões 

179
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have this flatware for our beach condo rental & have found it to be sturdy, attractive & well priced. This is our 8th rental summer coming up & the flatware has held up nicely other than guests mi... Ver mais

Classificada 1 em 5 estrelas

Terrible business. I will be reporting to Better Business Bureau as a scam. I ordered disinfecting wipes almost three months ago and, under the circumstances, cut them some slack. However, I called... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The product itself isn’t very good to be perfectly honest! Super light, cheap materials it seems! plus the inside black casing had a hole in it. Customer service was very helpful and waiting for my r... Ver mais

Classificada 5 em 5 estrelas

I've used Microban for many years now to handle pet smells, odors from ailing family members, and just everyday household odors. This new spray has done a great job of not just masking but eliminatin... Ver mais

Informações sobre a empresa

  1. Loja de utensílios de cozinha
  2. Fornecedor de produtos alimentares
  3. Loja de móveis
  4. Restaurante

Sobre TigerChef.com

Informação fornecida por diversas fontes externas

TigerChef is more than a company serving your commercial needs. Using our expertise and extensive relationships in the food service industry, we offer products that anyone who is an avid cook can be proud to own. From bar and baking supplies to commercial appliances, our product list is truly endless. Our selection is unrivaled and features over 200,000 products! What we offer online is just a fraction of our inventory. If you don’t see it here, do not hesitate to contact us. Chances are we have it—for a great price.

With over 30 years of excellence and experience, TigerChef has proven itself to be one of the best and fastest growing companies in the food service industry. Aside from fulfilling the needs of the casual cook, we pride ourselves on our ability to take you from consultation to completion, making the design and purchase of your commercial kitchen as smooth and as satisfying a process as it can possibly be

Our staff is comprised of expert product specialists and a knowledgeable sales force who will guide you through this exciting process. We combine precise architectural planning with quality kitchen products to create the perfect industrial workspace. Our past clients’ rave reviews inspire us to continue offering the high quality of service for which we are known.

Our portfolio showcases a large variety of hotel chains, restaurants and numerous other commercial facilities. With every job site we begin, our ultimate focus is customer satisfaction. From beginning to end, TigerChef is the key that will make your business more successful than ever!

The truth is this: TigerChef is the only website you will ever need for every one of your kitchen needs. Please bookmark us so that we will only be a click away!

Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

179 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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3,2

Todas as opiniões

(179)

3 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Think Twice before ordering from TC

I ordered Clorox wipes 4/9 from TC knowing they were on backorder with expected shipment date of 5/1. On 5/9 I reached out to the company for an order status. My order is still on back order with no known shipment date. So now they don't know when they will get wipes in but they knew back in April? June 1st still no wipes. Call company and on back order until July. So they've had my money for two months and not produced any product or given me updates on my order. I totally get wipes are hard to come by but TC should not be charging anyone for a product they don't have in stock (even though they lead you to believe they do). I would be cautious ordering anything from TC even though their website makes you think they have products in stock, they really don't. My two cents.

1 de junho de 2020
Opinião espontânea
logótipo da TigerChef.com

Resposta da TigerChef.com

We sincerely apologize that your experience with us was not satisfactory. Due to the COVID-19 crisis, we are out of stock on some essential items, and while we try our best to provide accurate ETA's, many things are out of our control. We provide the lead times that we receive from the manufacturer. Back in April, we received a lead time that we reflected on our website. Due to these uncertain times, the lead time was delayed, beyond our control. The reason why we charge your card when the order is placed is to reserve the item for you.

Classificada 1 em 5 estrelas

Tiger Chef gave order date on order I…

Tiger Chef gave order date on order I placed on April 2nd. It said ship date May 28th. Then I contact them on May 4,2020 and they say now June 1st. That sad thing is orders for same item I place a month later state June 1st. This is just shady business and never order from them. They lie and give false answers. NEVER BUY FROM!

4 de maio de 2020
Opinião espontânea
logótipo da TigerChef.com

Resposta da TigerChef.com

We sincerely apologize that your experience with us was not satisfactory. Due to the COVID-19 crisis, we are out of stock on some essential items, and while we try our best to provide accurate ETA's, many things are out of our control. The item you ordered was supposed to be in by May 28th but it was delayed a few days, so we updated the lead time by 3 days. We are trying our best to provide as accurate lead times as possible, with limited staff, which is why we updated the times when we received an update from the manufacturer. We're looking forward to business and life getting back to normal when COVID-19 passes, as I'm sure you are, too! Please reach out if there's anything we can do to help.

Classificada 5 em 5 estrelas

Terrific service

Just want to share my experience that I got from here. I love this shopping site, very affordable prices and quality was just amendable! Would highly recommend this website to everyone.

24 de outubro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Did not disclose their items were not food-safe...

I ordered large melamine chargers and nowhere on the description on their website did it say they were not food-safe. They were heavy so I paid a lot for shipping but when I opened them it was clearly marked on the bottom of each plate "not food safe". I called them to say I would not have ordered them if I had known and should not have to pay another large shipping fee to return them. They were very rude and told me that "everyone knows chargers aren't food safe". I pointed them to the Crate and Barrel website where all chargers are clearly described as food safe or non food-safe and they still would not split the shipping fee with me. In reality they should have refunded the first shipping fee but I did not even ask for that. I do not think they acted professionally or appropriately in this matter and would not order from them again.

9 de março de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Beware of their scam demanding wire transfer or check.

They tried to scam me by requesting a check or wire transfer to process my order. I had already used PayPal when I placed order. No way I would send a check to them with my bank account info. I smelled a fraud on their behalf when they sent me an email stating they needed a wire transfer or check.

1 de junho de 2018
Opinião espontânea
logótipo da TigerChef.com

Resposta da TigerChef.com

Due to the high level of fraud in the ecommerce world, we have a secure system (through a third party fraud protection company) that flags orders that have high indications of spam. Unfortunately, sometimes the non-fraud orders are marked as fraud, after going through the checks to determine whether or not it is fraud. When an order is marked as fraud, the only way we can proceed with the order is by receiving payment through check or wire transfer. We apologize that your order was one of the non-fraud orders that were marked as fraudulent. Please feel free to reach out to us for further assistance.

Classificada 1 em 5 estrelas

Had a horrible experience with Tiger…

Had a horrible experience with Tiger Chef...1st they have one of the most expensive shipping cost...but they gave me a small discount so i decided to give them a try. Bad mistake, when i got the box if was so poorly packed and broken..it was so bad i was surprised my items didnt come damage. Please be aware they do not provide a packing slip. I notice they sent me a partial shipment, contacted them asking the status of remaining items, promise it would be shipped immediately..it was not..only upside they return the money i spend for the item they didnt delivery...will never order from them again.

7 de março de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service! I placed an order and called to make sure it would arrive on time for my wedding and they rushed it at no additional charge. Customer service was so polite and courteous. Will definitely shop here agian. thank you tigerchef!

8 de agosto de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

HORRIBLE EXPERIENCE & UNPROFESSIONAL REPRESENTATIVES

I WOULD NEVER EVER RECOMEND THIS COMPANY TO NO ONE EVEN IF YOUR STUFF IS ON SALE FOR $1.00. I KNEW SOMETHING WAS FISHY, WHEN I NEVER RECEIVED MY TRACKING INFORMATION....YOU SEND A PART OF THE ORDER & TELLING ME THE OTHER MERCHANDISE IS GONNA CONE IN THE MAIL THE NEXT DAY WHICH DIDN'T MAKE SENSE. A REPRESENTATIVE HAD THE NERVE TO TELL ME TO CONE PICK IT UP!!!!👎🏾🤔🙄😡

27 de maio de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible service...ought to be ashamed!

I requested a shipping quote to Canada and 5 full business days have gone by and still no answer. I can't say anything good so far about how they run their business and treat their customers. 99% of online merchants can provide a shipping quote on the spot. This is embarrassing to say the least.

30 de março de 2017
Opinião espontânea
logótipo da TigerChef.com

Resposta da TigerChef.com

We sincerely apologize for the trouble you've experienced while in contact with us. There are some items that we dropship from the manufacturer. In order to give a shipping quote to Canada, we need our vendor to give us a shipping quote first. Our customer service is timely and efficient, and we apologize that you had to wait. Please feel free to contact us with any additional issues.

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