My wife ordered 36 boxes of flooring tile, half beige and half grey, for a checkerboard pattern. It took a month for the boxes to be delivered on a pallet. As our contractor got toward the end of th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My wife ordered 36 boxes of flooring tile, half beige and half grey, for a checkerboard pattern. It took a month for the boxes to be delivered on a pallet. As our contractor got toward the end of th... Ver mais
A empresa respondeu
I recently used TileBar for a home renovation project in the U.S., and I was really impressed with the variety and quality of their tile options. The designs are modern and stylish, and it made it eas... Ver mais
A empresa respondeu
Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Ver mais
A empresa respondeu
I am shopping for a bathroom floor tile for a room with an existing bath tub surround and countertop. Ive had carpet there for far too long. The Romanesque looking existing tile i still love. Tile bar... Ver mais
TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.
Escrito pela empresa

45 West 21st Street, 10010, New York, Estados Unidos da América
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I bought 4 types of tile/lvt backed/lvt unbacked from Tile Bar. 3 of the 4 products were fine. I had a problem with the small mosaic tile with web backing. Once it hit water from the tile saw it fell apart. I called customer service and was told that "the team" would need to review it and they would call me the next day. I filled out a customer service experience survey and still nothing. Eveything was fine until it wasn't. Problems don't just go away.

Resposta da TileBar
I needed tile for our backsplash that I ordered 4 yrs. ago. I called you found the order & had the tile. Shipped it the next day. The lady I spoke with was so kind & had no issues looking up old order or checking stock.

Resposta da TileBar
I ordered tile, grout and trim for the edges for a kitchen backsplash. Kasia was wonderful to work with and very helpful. The tile came so well packed and everything was in good condition. Very happy with everything and if I ever do something like this again I will definitely look at TileBar first.

Resposta da TileBar
My order of tile was delivered with one box that had been dropped and shattered by the delivery carrier. I made a challenging request to Tilebar to have replacements in my hand for install two days later, and they met the challenge! Tile was successfully installed and looks beautiful!

Resposta da TileBar
Excellent quality tile and quick shipping! Would definitely order from TileBar again.

Resposta da TileBar
Beautiful products! Ordering is simple. The website calculators are helpful, and getting the samples couldn't be easier. Everything arrived well packed and there doesn't appear to be any breakage. I won't know for sure until the project is completed later in the summer, but it was all on a pallet and neatly stacked. This is my second project using TileBar and the first experience was so good, I didn't even look elsewhere.

Resposta da TileBar

Resposta da TileBar
We were missing two boxes of tiles from our order and Tile Bar expeditated the missing tiles to our home. It took 5 days and was able to get our project done within a reasonable time that worked for our tiler.

Resposta da TileBar
Initially, I felt like it was going to be a gamble to buy something like tile online. Ultimately, the decision paid off! I ordered at least 20 samples before we found the perfect tile. It was also one of the more expensive 24 x 48 specialty tiles, but after reading all the great reviews, we moved forward with it. During the order process, they make sure you know the expectations of where they are able to deliver and whether or not you'll need to be present to accept the delivery. After ordering, it's very convenient to contact customer service and ask questions. Our tile was delivered on a pallet and fortunately we have a tractor with forks. The large, delicate, expensive tiles were packed meticulously and arrived in perfect condition. The tile, as well as the ordering and customer service experiences, exceeded my expectations and I highly recommend TileBar.

Resposta da TileBar
Amazing service. The tiles offered are simply beautiful, modern, new, just wonderful.

Resposta da TileBar
I was very nervous about shipping the tiles 1200 miles, but they arrived within one week, carefully packed and just as beautiful as we had hoped.

Resposta da TileBar
Tile was shipped and delivered fast. Shipping company damaged a fre tiles and Tile bar expedited the replacement tiles immediately. Great customer service.

Resposta da TileBar
Tile bar has an amazing collection of tiles to choose from. We ordered the samples, found the perfect one and our order arrived very quickly. The contractor commented on the quality and ease of installation. So happy with it all.

Resposta da TileBar
Tile Bar is my new GO-TO Tile store. Excellent service. Some tiles were broken on delivery, but they were quick to replace or refund.

Resposta da TileBar
Love the tile. I also had very good experience w/customer service.
Everyone that walks in my kitchen raves about how beautiful the tile is.
Thank you for everything.

Resposta da TileBar
The tiles were sent the wrong address. I had to email the company for them to resend the tile twice for two orders and when they arrived, a number of them were broken, but I wasn’t about to deal with them sending them to the wrong location for a third time the product is nice, but the right hand doesn’t know what the left hand is doing

Resposta da TileBar
Rich was very responsive and helpful throughout the process.

Resposta da TileBar
I ordered backsplash tiles for my kitchen through Tile Bar after receiving several different samples. The tiles were the perfect color. They even replaced a box of tiles that arrived damaged. My only negative was the high shipping cost.

Resposta da TileBar
I’ve recently received nice samples but needed a few more to make a decision on my kitchen backsplash . Unfortunately the wrong tiles were shipped to me so I spoke to someone else who was very rude and did not actually send me the correct tiles I needed . The tiles were $34.99 a square foot . I asked if she could send me 4 because the previous customer service agent said she could but she sent me the wrong ones . The girl I last spoke with was rude and snarky and never sent me the tiles so I ordered them from somewhere else .

Resposta da TileBar

Resposta da TileBar
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.