Timbuk2 Opiniões 

I ordered a carry on luggage and it was received without damage and packaged well. I love the bag- it is classy and elegant in person.

I gave an initial review of the small messenger bag when I first received it. I said that other than the fact that the tabs to cover the velcro on the flap were no longer included (noisy, inconvenient for casual use), I was very happy. After 2 months, here's my added comments.
The bag now has buckles for securing the flap rather than the hooks that slide in from the side. I liked the hooks much better. The new buckles are probably more secure, but not as convenient. Points off for that.
The strap is now sewn to the body of the bag, where there used to be swivel connectors. Now when the strap gets twisted, it's more of a chore to untwist. More points off.
These aren't show stoppers, the bag is still well made, and will probably last as long as my old one did, but I'm not as happy with it as I was with the old one. Probably more secure in a few ways, but definitely not as graceful.

VERY BAD EXPERIENCE WITH SHIPPING COMPANY. THEY DID NOT EVEN RING AT THE DOOR .

I ordered a backpack my son picked out for college. This was August 4, 2026. I paid for 2 day shipping so my son would have it before he left August 12. I factored in business days. Gave them wiggle room. I looked at tracking and saw my package was in Memphis, TN for over 4 days and I called Timbuk2, spoke with Marlene, who was cordial and willing to help. A couple days later she reported the order “lost” and reordered it for me. This was on August 18. It has not even been labeled at shipment hub yet! I am starting to get wonder if this place even exists!? Super disappointed. DO NOT waste your time with this company!. Buy from Northface. I had the best luck with them in the past and I guess this time around I had a momentary lack of reason.

Great products, reasonable prices, custom options.

My interactions with customer service were genuinely great. They helped me with my order and worked with me to find a solution to my issue. They worked with me step by step until we solved the problem. They were respectful and understanding.

Ordered the gift card for a last minute gift option on Thursday. Digital delivery, which is advertised as available 'same day' is not delivered until midday Monday. Where the truth in advertising ethics sits with this company is unknown.
Do not recommend because product information/promise is not delivered, customer service is uncaring and delivery speed is unacceptable for a digital product.

I sent a really old messenger bag in to have the liner replaced. The fix was completed very quickly and they only charged $25 to to do work. This bag has been used every day for over 10 years, and it is back in like-new condition again.

Companies that stand by their products like this are rare these days.

I sent my bag in for a stitching repair, and the whole thing was covered by the lifetime warranty. I sent my bag in on August 10th and got it back on the 20th. So the turnaround time was quite short.

Easy. Awesome. Great info and videos.

Love Timbuk2 products. Well made, sturdy, smart design

The part that broke is already being sent. Should’ve written sooner.

Fantastic customer service and excellent product

Love the style of you bags and how durable they are, timbuk2 is the only brand I buy from

I’ve bought a vapor sling bag from Timbuk2 and have been using it regularly. The design and quality of the bag is great. There are many pockets to organize small things and the main compartment will fit a mirrorless camera, plus a jacket and have more room to spare. It’s a great design!

I sent my backpack to Timbuk2 for repair, but FedEx ended up losing it on the return trip. Even though the mistake wasn’t theirs, the customer service team — Marlene especially — went above and beyond and sent me a brand‑new replacement. Moments like this remind me just how exceptional Timbuk2 is as a company, and exactly why I’ll keep coming back to them.

My daughter loves the bag. The time it takes to get it due to the custom part of the site drive my daughter crazy, but yet she wants a new one and does not at the end of the day care that it take a little longer to get her bag.

Easy, straightforward and fast!

The staff addressed my issue in a timely manner and had great follow-through, they were so understanding and kind!— The fact that Timbuk2 offers a lifetime warranty on their items and will often repair/replace parts is just amazing. Why throwaway a perfectly used bag when it can just be repaired? The lifetime warranty justifies the price as it pays for itself, and the exceptional customer service puts it over the top!

Long time customer and fan!
Love my Classic!