Had a very pleasant experience at MG Southend today. When calling to book beforehand, Sarah was extremely helpful and managed to fit me in, in the short time frame I had. Sarah was again very fri... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Sarah made me feel at ease straight away, even before my visit. Sarah was really helpful with booking my appointment and even changed it to an earlier time for me. When I arrived, Sarah made me feel w... Ver mais
Sarah was great, from the Service booking phone call, to the appointment itself. She was friendly and engaging, but professional. I received a phone call to confirm the appointment and regular updates... Ver mais
Olivia was a very pleasant young lady and welcomed me when I arrived. I was offered a choice of two cars which I found was good, and when my car was ready to be collected I saw the Olivia again which... Ver mais
Informações sobre a empresa
- Concessionário auto
- Bate-chapa
- Loja de mecânica automóvel
- Mecânica automóvel
- Concessionário de veículos motorizados
- Concessionário de carros usados
Escrito pela empresa
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Informações de contacto
4,8
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jamie was brilliant
Jamie was brilliant, informative, helpful and took time to answer all of our questions. Very professional.
18 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Sylvia,
Thank you for taking the time to share your wonderful experience with us! We're happy to hear that Jamie provided exceptional service, answering all your questions in a professional manner.
Kind regards, Toomey Hyundai Southend.
Great service
Great service! Promptly seen and car was ready within a few short hours. Very friendly and highly recommend.
19 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Racheal,
We're so happy to hear that you had a great experience with us! Thank you for your kind words, we're glad we could provide the level of service you expected.
Kind regards, Toomey MG Southend.
Sarah was extremely helpful and…
Sarah was extremely helpful and understanding. A real ambassador for your brand
19 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Richard,
We're glad to hear that Sarah provided a positive experience for you, and we appreciate her efforts in being understanding and helpful. We'll make sure to recognise her great customer service skills.
Kind regards, Toomey MG Southend.
Service good mot good need tv in…
Service good mot good need tv in waiting area thank you mia
19 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Nigel,
We're happy to hear that our service was good, and we'll definitely take your suggestion on board. Thank you for helping us improve!
Kind regards, Toomey MG Basildon.
Polite efficient service given by Mia…
Polite efficient service given by Mia and Ellie.
19 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Amy,
We're glad to hear that our team members, Mia and Ellie, provided you with a positive experience. Thank you for recognizing their efforts and choosing us!
Kind regards, Toomey Chery Basildon.
Great service
Fitted me in at short notice for a service. Car dropped off quickly and ready to collect within 4 hours. Sarah was really helpful when booking in. Car was cleaned and left in good condition. Will always use Southend.
19 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Sophie,
We're delighted you had a great experience with us! Thank you for your kind words, we'll keep striving to provide excellent service like Sarah did for you.
Kind regards, Toomey MG Southend.
Great service.
Great service, clean facilities. Kept up to date by Sarah on reception very helpful and friendly. Good to look at the vehicles. My first service with my first MG. Good experience.
18 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Steven,
We're delighted you had a great experience with your first MG service! Thank you for recognising our team's efforts, especially Sarah's helpfulness.
Kind regards, Toomey MG Southend.
Very good service at mg thank you Mia…
Very good service at mg thank you Mia and Ellie
19 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Nerijus,
We're glad to hear that you had a great experience with our team, including Mia and Ellie. Thank you for taking the time to share your positive feedback!
Kind regards, Toomey Nissan Basildon.
Great customer service
My wife bought the car down and Jamie, the service advisor, could see that she was a bit stressed and explained everything clearly to her as to what was going to happen and helped put her at ease. Great customer service and extremely helpful staff.
18 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello James,
We're glad to hear that our team member Jamie provided excellent support to your wife during her visit, helping to ease any stress she may have felt. We appreciate you taking the time to share this positive experience with us.
Kind regards, Toomey Hyundai Southend.
Best customer service I have received…
Best customer service I have received in a very long time- Mia Charters at MG Toomey absolutely brilliant from service to communication - thank you so much ☺️
18 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Denise,
We're happy to hear that our team, including Mia at MG Toomey, provided excellent customer service and communication. We appreciate your kind words and are glad we could make a positive impact on your experience with us.
Kind regards, Toomey MG Basildon.
Todays visit was without a hitch
Todays visit was without a hitch. Customer Service representative (Jamie) was excellent
18 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Peter,
We're happy to hear that your visit went smoothly, and we appreciate your kind words about Jamie's excellent customer service!
Kind regards, Toomey Hyundai Southend.
❌❌ DISGUSTING SERVICE!!!❌❌
❌❌ DISGUSTING SERVICE!!!! ❌❌
Brought a brand new tiggo8 summit had the for 3 hours and a ELK failure come up when I spoke to chery regarding this they told me to bring the car in, in a few days time! I ended up taking the car back the next day and it’s been there ever since.. they still don’t no what the problem actually is with the car! Although I’ve decided I want to reject the car under consumers right act 2015.. the after sale team is none existent and any question you have after signing for the car you might Aswell talk to the brick wall because they don’t actually reply to anything.
24 de julho de 2026
Opinião espontânea
❌ STEER CLEAR ❌
❌❌ Chery Southend what can I say I purchased a chery Tiggo 8 summit on the 24th July 2026 and it was back to them the next day with a fault so I am using my consumers rights act 2015 but Chery and the finance company are dragging there feet and denied my consumers rights act 2015 with no real excuse I have a family and they have left me non mobile for nearly 4 weeks now I would advise people to stay well clear of this company the care they have for people it's disgusting STEER CLEAR ❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌
24 de julho de 2026
Opinião espontânea
Hyundai recall service
Jamie, was very professional and handle service intake quickly. Completion of service was handled efficiently and keys handed back. Very happy
17 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Scott,
We're so happy to hear that your experience with our Hyundai recall service was a positive one! We appreciate you taking the time to share your feedback about Jamie's professionalism and efficient service, which is exactly what we strive for.
Kind regards, Toomey Hyundai Southend.
Efficient polite courteous helpful and…
Efficient polite courteous helpful and explained the diagnostic in a manner that I was able to comprehend.
Very pleasant lady with a great customer service and communication.
18 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Moira,
Thank you so much for taking the time to share your wonderful experience with us. We're happy to hear that our team member provided excellent service, explaining things in a way that made sense to you. Your kind words mean a lot to us!
Kind regards, Toomey MG Southend.
Sarah was great today
Sarah was great today, she remembered my name when I turned up, was very efficient. Thanks for today
17 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Nicholas,
Thank you so much for your kind words about your experience with Sarah! We're glad to hear that she made a positive impact on your day by remembering your name and providing efficient service.
Kind regards, Toomey MG Southend.
Great service at Toomey MG
Great service at Toomey MG, Basildon. Mia was very friendly, helpful and professional, and my service was completed earlier than expected. Very pleased with the overall experience. Thank you, Mia!
17 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello suraz,
We're pleased to hear that you had a great experience at Toomey MG, Basildon! We'll be sure to pass on your kind words to Mia and the team.
Kind regards, Toomey MG Basildon.
Had my MG serviced today and shoot out…
Had my MG serviced today and shoot out to Mia who deal with my questions
17 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello P,
We're so happy to hear that you had a great experience at our service center, and we appreciate your kind words about Mia's excellent customer service!
Kind regards, Toomey MG Basildon.
Very helpful
Very helpful, tried to solve issue , always polite & offers to help come back if not resolved
12 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Deborah,
I'm glad to hear that our customer service representative was able to provide a helpful and supportive experience for you. We're committed to ensuring your issue is fully resolved, so please don't hesitate to reach out if you need further assistance.
Kind regards, Toomey Hyundai Southend.
Sarah made the process easy and was…
Sarah made the process easy and was very polite. Every thing done with no hassle. Many thanks
14 de agosto de 2026
Opinião espontânea
Resposta da Toomey Motor Group
Hello Gary,
We're pleased to hear that our team, led by Sarah, provided a seamless experience for you! Your satisfaction is our top priority, and we appreciate your kind words.
Kind regards, Toomey MG Southend.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.