Whilst waiting to be connected, 10 mins, rather excessive I thought, I read some of the feed back on Trustpilot where it appeared Belle was the only person answering calls! She then answered mine! And... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
As a sceptic I thought ringing Transparent Telecom would be painful but to my surprise Elle was very helpful. Provided me with helpful advice in order to reduce my bills stripping out services tha... Ver mais
I had to ring regarding my muns phone. Shecwascwithout a phone from 23rd March till 2ndcApril and when we got bill she was also charged for mobile calls which when she changed to the new contract were... Ver mais
Ryan is very professional and friendly. The absolute best! Ryan dealt with our landline problem very quickly. Openreach were called to investigate the fault that their engineer did and he repaired... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Keeping the UK connected for all your telecommunication needs...
Informações de contacto
4a Castle View Mews, Castle Hill, ME1 1LA, Kent, Reino Unido
- 0330 122 9978
- www.transparenttelecom.co.uk
4,6
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy and prompt service
30 de agosto de 2024
Ruby was very friendly and…
Ruby was very friendly and understanding of my problem. Is going to try her best to get the problem resolved by talking to her technical team. I have always had pleasant conversation with anybody I have spoken to there and they have always done their best and eventually got any problems resolved.
15 de agosto de 2024
Opinião espontânea
Liana was very polite and helpful she…
Liana was very polite and helpful she swiftly guided me through my transaction a very nice lady many thanks
19 de agosto de 2024
exellent service very helpful with any…
exellent service very helpful with any problems polite and respectful to customers
14 de agosto de 2024
Sophie was easy to talk to and resolved…
Sophie was easy to talk to and resolved the issue easily
18 de julho de 2024
Opinião espontânea
The customer service agent I spoke with…
The customer service agent I spoke with was very helpful. 5 stars!
12 de agosto de 2024
Opinião espontânea
Liana listened to me and took…
Liana listened to me and took appropriate action to resolve the problem
18 de julho de 2024
Loss of landline!
Ryan is very professional and friendly. The absolute best!
Ryan dealt with our landline problem very quickly. Openreach were called to investigate the fault that their engineer did and he repaired it.
Ryan then called us to check that our landline was in full working oder. Brilliant job!
12 de julho de 2024
Opinião espontânea
Thank you Ellie for your help with my…
Thank you Ellie for your help with my query yesterday .
Thank you for double checking my query with one of your colleagues and pointing me to where I should go with things.
Also find that TT answer calls quickly
4 de julho de 2024
Keep it civil and friendly
Made welcome on the phone, and the member of staff was so helpful.
3 de julho de 2024
Fault reported and fixed within 48hrs.
3 de julho de 2024
Opinião espontânea
Extremely helpful with my query
Extremely helpful with my query. Thank you so much
24 de junho de 2024
Great service
Spoke to Ellie who helped me with all my questions regarding my bill and also reassured me about the new digital upgrade that is going to happen which helped put my mind at ease
19 de junho de 2024
Opinião espontânea
When transferring over from Transparent…
When transferring over from Transparent they were helpful and kind, some companies make leaving them a real hassle but Transparent ensured it was simple and painless
19 de junho de 2024
Opinião espontânea
Excellent customer service
I received excellent customer service from Ellie in regard to my fathers account with transparent telecom. She’s an asset to the company!
17 de junho de 2024
Opinião espontânea
I was listened to and the receptionist…
I was listened to and the receptionist was extremely helpful and understanding
14 de junho de 2024
Opinião espontânea
Answered my question with empathy &…
Answered my question with empathy & professionalism.Happy with the result.
11 de junho de 2024
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.