We have booked our holidays at the Maesteg Travel House for the last 16 yrs ,Both Claire and Sharon are very experienced and have booked ours in numerous countries wether it is just the two of us o... Ver mais
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Leia as opiniões dos outros
Staff are very experienced & provide an excellent service. My booking was conducted by phone & Sharon provided answers to all my questions by phoning me back within a short period of time. I was happ... Ver mais
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Our experience with Travel House Maesteg is always Great All the girls are really helpful Clare ,Sharon and Georgia Really Helpful lots of Patience Thankyou Clare Would always recommend Trave... Ver mais
A empresa respondeu
We can’t thank Lauren enough for booking our holiday for my 40th birthday we explained to Lauren what we wanted it she found everything we needed, she was also willing to match prices we found online.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de câmbio
- Agência de viagens de cruseiro
- Agregador de viagens
- Clínica para viajantes
- Companhia de seguros de viagem
Escrito pela empresa
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Escrito pela empresa
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Informações de contacto
8 Commercial Street, Maesteg, CF34 9DF, Bridgend, Reino Unido
- 01656730500
4,9
Excelente
198 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Travel House - Maesteg
Thank you so much We're really glad you found our team friendly and helpful. We appreciate your feedback and hope to see you again soon.
Have a great holiday
Clare
The caring nature of the staff
7 de julho de 2026
Resposta da Travel House - Maesteg
Thank you for your kind words We're so pleased to hear that our team's caring nature made a positive impression. Providing compassionate, supportive care is at the heart of everything we do, and your feedback means a great deal to us. Thank you for taking the time to share your experience.
Have a great Holiday.
Clare
Excellent service from Sharon who has worked at Travel House Maesteg for many years
Staff are very experienced & provide an excellent service. My booking was conducted by phone & Sharon provided answers to all my questions by phoning me back within a short period of time.
I was happy with the quote for the cruise I requested & proceeded by paying the deposit.Sharon sent me an email confirming all the details of the cruise I had booked for June 2027.
27 de junho de 2026
Resposta da Travel House - Maesteg
Thank you so much for your kind feedback. We’re delighted to hear about your positive experience with Sharon.. With her many years of experience, she always strives to provide the highest level of service, and it’s wonderful to know she was able to answer all your questions promptly and make your booking process smooth and reassuring.
We’re also pleased that you were happy with your cruise quote and that everything was clearly confirmed for your June 2027 trip. Your comments mean a great deal to us.
We look forward to assisting you again in the future and hope you have an amazing cruise!
Sharon one of the staff members
Sharon one of the staff members , done a fantastic search in finding our holiday , for our needs . She was very professional and patient with us and explaining everything to us. We Thank her very much. Looking forward to going on our cruise.
26 de junho de 2026
Resposta da Travel House - Maesteg
Thank you so much for your lovely feedback.
It was an absolute pleasure helping you find the perfect holiday, and I’m so glad I could assist in choosing something that suits your needs. I always aim to make everything as clear and straightforward as possible, so it’s wonderful to hear you felt well supported throughout.
Thank you again for your kind words – they truly mean a lot. I hope you have an amazing time on your cruise and make some fantastic memories!
Customer care excellent catered for
Customer care excellent catered for
My needs good experience overall staff wonderful,
23 de junho de 2026
Resposta da Travel House - Maesteg
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with us. Providing excellent customer care and ensuring our customers’ needs are met is always our top priority, so it’s wonderful to know we made a great impression. We truly appreciate your feedback and look forward to welcoming you again soon!
Resposta da Travel House - Maesteg
Thank you for your wonderful feedback. We're so pleased the ladies in our shop were able to provide brilliant support. We'll make sure your comments are shared with them.
Have a great holiday.
Thanks
Clare
I am not happy with the service I…
I am not happy with the service I received because my confirmation with all my personal details on was sent to a lady in newport ,if this lady hadn't phoned me to tell me what had happened I wouldn't have know because she emailed travel house to say what had happened, but travel house failed to let me know so I wont be booking another holiday there again
28 de maio de 2026
Resposta da Travel House - Maesteg
Thank you for bringing this to our attention. We sincerely apologise for the error and understand your concerns regarding the handling of your personal information. We appreciate that this situation was brought to your attention by a third party rather than directly by us, and we understand why this has caused frustration and disappointment.
Protecting our customers' personal data is extremely important to us, and we regret that we fell short on this occasion. Your feedback has been noted and will be shared with the relevant team so that this matter can be fully reviewed and steps taken to prevent it from happening again.
We are sorry that your experience has left you feeling unable to book with us in the future and appreciate you taking the time to share your concerns.
Resposta da Travel House - Maesteg
Thank you so much! We're glad you find us helpful and that you enjoy booking with us. We look forward to welcoming you back soon. And have a great holiday.
Clare
We recently booked a holiday with Clare…
We recently booked a holiday with Clare and as always the experience was easy from start to finish.
Clare is professional, friendly and knowledgeable. Highly recommended.
3 de junho de 2026
Resposta da Travel House - Maesteg
Thank you so much for your kind words! 😊
We’re thrilled to hear you had another great experience booking with us – we are so pleased to read this! We pride ourselves on making things as easy and stress-free as possible, so it’s lovely to know that came across.
Always a good service in the maesteg branch. …
Always a good service in the maesteg branch. Staff are always helpful & mindful of what the customer is looking for.
20 de maio de 2026
Resposta da Travel House - Maesteg
Thank you for your kind feedback! We're so pleased to hear you always receive good service at our Maesteg branch. Our team works hard to be helpful and make sure customers find exactly what they’re looking for, so your comments really mean a lot to us. We look forward to seeing you again soon
Have a great Cruise.
Regards
Clare
It was my first time to book a solo…
It was my first time to book a solo holiday. I was very pleased with the attitude of the staff. They were excellent and understanding and I had all the information I need.
19 de maio de 2026
Resposta da Travel House - Maesteg
Thank you for your lovely feedback. We’re so pleased to hear that your first solo holiday booking experience was a positive one. Our team always aims to provide clear information and supportive service, so it’s wonderful to know the staff made you feel comfortable and well looked after. We hope you have an amazing cruise and look forward to helping you again in the future
Thanks
Clare
Resposta da Travel House - Maesteg
Thank you! Really appreciate that glad you found them friendly and helpful 😊 and have a great holiday.
Thanks
Clare
Realy helpful and polite it was a…
Realy helpful and polite it was a pleasure booking our next family holiday with Sharon
13 de maio de 2026
Resposta da Travel House - Maesteg
Thank you so much for your lovely feedback. It was an absolute pleasure helping you book your next family holiday! Wishing you all an amazing trip and lots of wonderful memories together. I’ll be here if you need anything before you travel 😊
Thanks
Sharon
Resposta da Travel House - Maesteg
Thank you so much for your kind words! We’re really pleased to hear you had a great experience when booking your holiday,
professional and friendly throughout…
professional and friendly throughout the booking process.
2 de maio de 2026
Resposta da Travel House - Maesteg
Thank you for your lovely feedback! We're delighted to hear that you found our team professional and friendly throughout the booking of your holiday. We hope you have a fantastic time.
Excellent service
Good service good communication all
Sorted for holiday for 4 of us good discount friendly staff
25 de abril de 2026
Resposta da Travel House - Maesteg
Thank you for your great review! We’re so pleased to hear you were happy with the service and communication throughout. It’s fantastic that we could help get everything sorted for your holiday and secure a good discount for all four of you.
I wouldn’t go anywhere else to book a…
I wouldn’t go anywhere else to book a holiday ! The staff are absolutely amazing and so helpful - highly recommend them
22 de abril de 2026
Resposta da Travel House - Maesteg
Thank you so much for your kind words! 😊 We’re thrilled to hear you had such a great experience with our team. Your recommendation means the world to us, and we can’t wait to help you plan your next amazing holiday!
Clare
The person i spoke to was very helpful…
The person i spoke to was very helpful and very polite have known Claire the manager for a long time and
Booked many holidays with her she is very nice and helpful
26 de abril de 2026
Resposta da Travel House - Maesteg
Thank you so much for your lovely feedback! 😊 We’re delighted to hear you found the team helpful and polite. Clare will be so pleased to hear your kind words – she truly cares about making every holiday special. We really appreciate your continued support and look forward to helping you book many more amazing trips!
Travel House
Resposta da Travel House - Maesteg
Thank you for the great feed back
Clare
I'm Wendy a part of the booking
I'm Wendy a part of the booking. Lorna said excellent thanks
4 de abril de 2026
Resposta da Travel House - Maesteg
Thank you for the great feed back
Clare
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