Laura was so friendly and professional in everything she did. Very helpful and knowledgeable about every part of our booking. Would love to have her next time that we are booking a holiday.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The agent was very helpful nothing was to much trouble for her. Explained everything and made sure we understood. Very knowledgeable it the areas we were asking about. And her advice helped us make... Ver mais
A empresa respondeu
Laura is a very professional and reassuring member of the travel house Neath. She always goes above and beyond to get deals within our budget. She's got a lot of knowledge on different countries and w... Ver mais
A empresa respondeu
Warm welcome from friendly staff. Needed advice on booking a MSC cruise. Naomi was very helpful knowledgeable and patient. Explained the different cabin categories, prices and showed us a video of th... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de viagens
- Agência de câmbio
- Agência de viagens de cruseiro
- Agregador de viagens
- Clínica para viajantes
- Companhia de seguros de viagem
Escrito pela empresa
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Escrito pela empresa
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Informações de contacto
15 Angel Street, Neath, SA11 1RS, West Glamorgan, Reino Unido
- 01639636858
4,9
Excelente
256 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good service polite and helpful
5 de agosto de 2026
Resposta da Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service polite and helpful.
The patience on the staff trying to…
The patience on the staff trying to find the best holidays
28 de julho de 2026
Resposta da Travel House - Neath
Hi Marilyn,
Thank you for the lovely review :). I hope you enjoy your holiday!
Many Thanks,
Tasmyn
Very welcoming
Very welcoming
Very helpful
Lovely atmosphere in shop with the staff working in the Neath branch.
2 de agosto de 2026
Resposta da Travel House - Neath
Hi Denise,
Thank you for your review :). It was a pleasure booking your holiday!
Kind Regards,
Tasmyn
Elerie was very helpful
1 de agosto de 2026
Resposta da Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a positive experience with us.
Very informative and helpful with…
Very informative and helpful with booking my holiday
21 de outubro de 2025
Resposta da Travel House - Neath
Thank you for your kind review
kind regards,
Laura
The member of staff was helpful and…
The member of staff was helpful and took care of our booking
18 de julho de 2026
Resposta da Travel House - Neath
Hi Shirley,
Thank you for your wonderful review :). It was a pleasure to book your holiday for you!
Many Thanks,
Tasmyn
This is my second time this year we…
This is my second time this year we have booked with Travel House and i got to say how polite and welcoming your staff are Neath, I must say I was served by Kira she went above and beyond to find me a hoilday with certain specifications I required so Thank you again Kira
23 de julho de 2026
Resposta da Travel House - Neath
Thank you for your kind review.
The person we dealt with was very…
The person we dealt with was very knowledgeable and helpful .
23 de julho de 2026
Resposta da Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was knowledgeable and helpful. We appreciate your kind words.
Excellent service
Excellent service. Would definitely recommend for stress free booking.
22 de julho de 2026
Resposta da Travel House - Neath
Hi Julie,
Thank you for such a wonderful review!
Many Thanks,
Tasmyn
Excellent service from Alice
Excellent service from Alice, very knowledgeable person on travel and sorted my two holidays out with ease.
16 de julho de 2026
Resposta da Travel House - Neath
Thank you for your kind review Paul - always happy to help :)
- Alice
Warm welcome and knowledgeable staff
We popped in and someone was available straight away to advise us. We ended up booking a getaway for January without any confusion. The whole process was quick and efficient.
11 de julho de 2026
Resposta da Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that we could assist you quickly and efficiently with booking your January getaway. We appreciate your kind words!
Resposta da Travel House - Neath
Thank you for your kind words , I'm glad we were able to get something booked for you
Many Thanks
Kira
Fantastic service as always from Neath…
Fantastic service as always from Neath branch and once again from Eleri
10 de julho de 2026
Resposta da Travel House - Neath
Thank you so much for your wonderful Feedback! We are delighted to hear about your positive experience with our team.
the staff was very helpful
the staff was very helpful. they answered every question i had very well
28 de junho de 2026
Resposta da Travel House - Neath
Thank you for your wonderful feedback! We're so pleased to hear that our team was able to assist you and answer all of your questions thoroughly. We appreciate your support!
The lady that sorted my holiday was…
The lady that sorted my holiday was professional but friendly at the same time
3 de julho de 2026
Resposta da Travel House - Neath
We're happy to hear our team provided both professional and friendly service for your holiday arrangements. We appreciate your kind words.
Resposta da Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience and appreciate you sharing your feedback.
Very happy customer
I was very please that Laura made a point of checking for different hotels,emailing me the information and being patient with all my questions and changing things to suit my needs. I was also pleased with the staff member that booked my holiday as Laura wasn't available and how all the members worked as a team to get me the best deal.
28 de junho de 2026
Resposta da Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such excellent service and worked together to find you the best deal. We appreciate your kind words and look forward to assisting you with future bookings.
Cruise Booking
Good welcome and the booking process with Kira was smooth and we got what we wanted.
28 de junho de 2026
Resposta da Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that the booking process was smooth and that you were able to get exactly what you wanted. We appreciate your feedback.
I have booked my holidays with travel…
I have booked my holidays with travel house every year for the last 30 years, the staff were every helpful with everything and i cant Fault them, they are always friendly,
20 de junho de 2026
Resposta da Travel House - Neath
Thank you for your wonderful review! We are so pleased to hear that you've been booking your holidays with us for 30 years and that our team has consistently provided helpful and friendly service. We truly appreciate your loyalty and look forward to many more years of helping you plan your perfect getaways.
The young lady was extremely helpful…
The young lady was extremely helpful and patient in helping us find exactly what we were looking for and explained everything to us
24 de junho de 2026
Resposta da Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was extremely helpful and patient in assisting you and explaining everything clearly. We appreciate you choosing us!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.