TravelPlanners Opiniões 

957
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Christine was so helpful and kind from the outset. She was even keeping in contact with me outside of her working hours to make sure myself and my partner secured the deal we wanted, which I just thi... Ver mais

Classificada 5 em 5 estrelas

Just booked for Disney Orlando. Had a lot of questions and Christine was happy to answer them all. She respected my budget and made me feel at ease to finally take the plunge and book. Feel reassure... Ver mais

Classificada 5 em 5 estrelas

I had such a great experience booking with Travel Planners, made even better by having a personal travel agent Paula. Everything is so easy, Paula was able to accommodate all of my questions and reque... Ver mais

Classificada 3 em 5 estrelas

Great planner, got best deals etc , paid deposit, then all goes downhill.. Dates/times/hotel changed before asking price same tho . Asked for confirmation invoice updates etc ,, still waiting after... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

We have a team of experienced and well trained travel advisors, and you will be assigned your own personal advisor, be given their direct telephone number and email address and looked after like a real person, not a number! At Travelplanners we specialise in tailoring the perfect worldwide holiday itinerary and have negotiated great value rates for flights, hotel and car rental whether you are travelling for business or pleasure.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

957 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(957)

65 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Paul has been amazing

Paul has been amazing! He found a holiday to suit our budget and made it possible to go back to our favourite place! He had great communication and he even helped our friend book on as well.
Thanks Paul for everything!

3 de junho de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thank you so much, we are delighted to have been able to find the perfect holiday
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Quality service through Travelplanners

We have continued to book our holidays through Travelplanners for several years because of their excellent service and competitive pricing. Paul is excellent, he is friendly and professional and always finds us a great deal at Disney World based on our preferences. We would certainly recommend Travelplanners and will continue to book our holidays through them and hopefully Paul. Thanks Paul

17 de maio de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

This is great to hear! Thank you so much for your continued loyalty
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Used travel planners lots of times and…

Used travel planners lots of times and had Paul help with my holidays a couple of times. Very good service and a top guy would definitely recommend

3 de junho de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thank you for sharing your wonderful review
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

If I could give 6 stars I would

If I could give 6 stars I would! I dealt with Paula, she was fantastic from start to finish. Looked at so many different options to cater to my family’s needs. And made sure everything was set in stone before finalising the plans! Honestly couldn’t have been more helpful, have already enquired with her for our next holiday! Thanks again Paula ☀️

1 de junho de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thats so great to hear and we would really appreciate your 6 star review! Thank you
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Sean Miller has been amazing helping me…

Sean Miller has been amazing helping me to plan my holiday to Florida, to make this stress free when I arrive. Sean has helped with all the finer details, finding me the best options and prices - nothing has been too much trouble. I would highly recommend travel planners and most definitely ask for Sean!!!
Thank you so much.

15 de maio de 2025
logótipo da TravelPlanners

Resposta da TravelPlanners

Thank you for sharing your great booking experience, we are always pleased to hear that our customers are receiving a 5 star service
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Had an amazing time

We had an amazing time in Las Vegas and San Francisco, the hotels recommended were spot on, great location, fantastic rooms, our flights went very smoothly, thanks Paula for making this a trip to remember

21 de maio de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thanks so much for taking the time to leave this lovely feedback, we are so pleased that you had a great time
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

American road trips

Been coming to Travelplanners for years to arrange our American roadtrips

19 de maio de 2025
logótipo da TravelPlanners

Resposta da TravelPlanners

We are so pleased that you continue to book with us and look forward to helping you in the future
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Paul has been an amazing travel…

Paul has been an amazing travel consultant throughout the whole process, he is very prompt interms of responding to my emails and requests. He has always found the best deals with great locations and I would highly recommend him. I will be contacting Paul each time for holiday quotes and have recommended him on social media and to my work colleagues, and family members.
Thanks again Paul

22 de maio de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thank you for the fabulous comments. I will pass these on to Paul
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Paula was amazing

Paula was amazing! I struggled for a long time looking at multiple sites and different holidays for a group of 5. I came across travel planners and Paula gave me a call and sorted everything for us. I would highly recommend this company as she put my mind at rest and explained everything thoroughly. Thank you so much for putting together an amazing holiday for us 😊.

15 de maio de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

We are so pleased to of been able to help
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Route 66 Road Trip

Had a 3 week road trip across Route 66 planned for us by Tyler of TravelPlanners. He talked us through the standard 16 day package and then made adjustments to cater for our needs and extended it to 19 days. The use of TravelPlanners took the complexity out of arranging accommodation at 12 different hotels, flights and a hire car. Exceptional value for money and was unable to find anything that came close. Will be using them again for a Southern States road trip in the future. A huge thank you to Tyler.

21 de abril de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thank you so much for sharing your experience, we love putting together these complex itineraries and its always lovely to hear how amazing the holiday was.
We look forward to your next booking
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Excellent service and response

Booked a family holiday with Paula Stanton and delighted with the service received. Will not hesitate to contact Paula again with any future holiday enquiries. Really pleased with everything and looking forward to our 2026 family Disney vacation. Thanks Paula - you’re a star ⭐ ⭐ ⭐ ⭐ ⭐

16 de maio de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

I am delighted to hear of your booking experience with Paula, she is completely dedicated in providing the best holidays and your holiday looks amazing. We really appreciate your feedback
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Booked my Trip with Paula Stanton,She…

Booked my Trip with Paula Stanton,She was absolutely fantastic.Very knowledgeable about my trip.Give details what I wanted and she sorted it perfectly.Fantastic price Too,Will 100 % be using them again and will be telling friends and family about them Too.Big thanks from our family can’t wait for our holiday.⭐️⭐️⭐️⭐️⭐️

13 de maio de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thank you for your lovely words, I will be happy to pass these kind comments on to Paula,
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Really impressed with the service we’ve had.

Really impressed with the service we’ve received from Steve Taylor. He was happy to respond to my multiple questions and ensured that he found the best way for us to experience our holiday whilst sticking, as best, to our budget. Looking forward to actually going on the holiday - our bigger holiday yet - to enjoy what has been booked for us.

28 de abril de 2025
logótipo da TravelPlanners

Resposta da TravelPlanners

We really appreciate you leaving this amazing review. I am delighted that Steve was able secure what looks to be a dream holiday, if there are any more questions please feel free to get in touch
Kind Regards
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Excellent customer service….

Our Travel Planner staff Paul had endless patience with our questions, and we were eventually able to book our holiday 😁

25 de abril de 2025
logótipo da TravelPlanners

Resposta da TravelPlanners

We’re absolutely delighted to hear that Paul provided you with excellent customer service and supported you patiently throughout the booking process. We know how important it is to feel confident and well-informed when planning a holiday, and it’s wonderful to know Paul made that possible for you.
We truly appreciate your feedback and look forward to helping you plan many more memorable holidays in the future.
Warm regards,
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Paula Stanton was very helpful and…

Paula Stanton was very helpful and called me back when needed with little wait time. Would book again

9 de maio de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thank you for taking the time to leave this wonderful review, I am so pleased to hear that Paula was able to help and that you would book with us again,
Kind Regards
Lisa
Operations Manager

Classificada 2 em 5 estrelas

Not a great agent...

I previously booked a USA package through them which went fine overall—except for one hotel that wasn't what I expected. I gave them another chance for a Canada trip, but that turned out to be a mistake.

I was completely transparent upfront, even sharing a competitor’s quote to see what they could offer. They came back with what looked like a good deal, so I booked and paid. Only after payment was I told that one of the hotels was "on request" and that to get a like-for-like option, I'd need to pay an extra £1,000 to £1,500. The alternative? Get downgraded to a 4-star hotel at no cost, or pay extra for a slightly better 4-star.

It felt dishonest and manipulative. The sales team will say what they need to close a deal, but the aftersales support is only there to deflect and protect the company—not to support the customer. Be very cautious if you're considering booking with them. I won’t be back, and I can’t in good faith recommend them.

9 de maio de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thank you for your feedback. I’m sorry to hear that your experience did not meet your expectations.
As discussed, your original hotel was booked on a request basis, and unfortunately, it was not available at the time of confirmation. In such cases, we always provide the option to either cancel the request or choose from available alternatives.
I’m pleased we were able to secure an alternative hotel for you,
If there’s anything further you’d like to share or if we can assist you in any way, please don’t hesitate to get in touch.
Kind regards,
Lisa
Operations Manager

Classificada 5 em 5 estrelas

Sean Miller from TravelPlanners is amazing

Sean Miller from TravelPlanners has been amazing from start to finish, helping me to organise our dream holiday to Florida with a cruise. Sean has spent weeks on the phone with me, giving me the best advice and alternatives to make this holiday perfect travelling with two children (one with autism). It was even under budget!!! I would definitely recommend travel planners as my experience has been so positive helping me with finer details and so much more than I expected.

Thank you so much - we are so excited!!!

8 de maio de 2025
Opinião espontânea
logótipo da TravelPlanners

Resposta da TravelPlanners

Thank you for sharing your 5 star experience, we are really happy to have helped and I will pass your comments on to Sean
Kind Regards
Lisa
Operations Manager

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais