I purchased a bracelet on 8 June and according to their website it has been in transit since 10 June. At first they told me it is normal to have no updates on the tracking and now they email me da... Ver mais
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Leia as opiniões dos outros
I've bought silver jewelery (earrings and chains) for myself and for gifts and they've lasted through the years sooo well, and i swim at the beach with them and have never had an issue with discolorat... Ver mais
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I was a little dubious to buy something from overseas but loved the product so gave it a try. So glad I did because the whole experience was stress-free and quick! I wasn't sure where the product was... Ver mais
A empresa respondeu
Prompt delivery, well packaged, great updates during transit and my husband is delighted with his gift.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Trendhim designs fashionable, affordable, and quality men’s accessories. We want to make our products conveniently available to all men globally.
Informações de contacto
4,4
Excelente
740 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt delivery
Prompt delivery, well packaged, great updates during transit and my husband is delighted with his gift.
1 de julho de 2026
Resposta da Trendhim
Hello Karen,
Your incredible feedback fuels us! 🚀 Thanks for sharing it with everyone. We hope to see you back in the shop for more fabulous finds! 🛍️
Have a wonderful day 🌞
Kasia, Trendhim
Not great at delivery
I purchased a bracelet on 8 June and according to their website it has been in transit since 10 June. At first they told me it is normal to have no updates on the tracking and now they email me daily saying they still don't know where it is. After 20 days "in transit" I have asked for a refund.
Update: Received an email advising they can't refund until the courier says it is lost. They have until the end of the week before I contact my bank. Absolutely shocking customer service!
Final update: My order arrived on 1 July and it is very nice. My advice to people buying stuff here is be aware that delivery can be very slow and online tracking is unreliable.
8 de junho de 2026
Opinião espontânea
Resposta da Trendhim
Dear Greg ,
Thank you for sharing your feedback, and please accept our sincere apologies for the frustration and stress caused by this extended transit period. Waiting 20 days with unclear tracking updates is completely unacceptable, and we fully understand why you requested a refund.According to our latest system and courier updates, your order has now been officially marked as delivered. However, our customer care team will still contact you directly via email shortly to verify that you have successfully received the bracelet in perfect condition and to discuss a proper resolution with you.
We truly appreciate your patience while we ensure this is fully sorted out.
Bet regards,
Alina, Trendhim 🩵
Delivery has not occurred after 14…
Delivery has not occurred after 14 working days. No ownership or accountability taken by the vendor to remedy, no responsibility taken for lack of tracking info. Although they are responding to emails all they state is they will attempt to update once they have feedback from the courier
24 de junho de 2026
Opinião espontânea
Resposta da Trendhim
Dear Lesley,
Thank you for your feedback, and please accept our sincere apologies for this experience. We completely understand your frustration regarding the lack of clear tracking updates . While the physical delivery is handled by the courier, it is our duty to ensure you receive your order. Our previous updates were meant to keep communication open while we urgently pressed the transport company for official information regarding your parcel's location. Our team will contact you directly via email from info@trendhim.au to provide further updates and resolve this for you.
Best regards,
Alina, Trendhim 🩵
High quality service and product
The website has a great variety of products and it was really easy to negotiate and order what I wanted. The delivery tracking process was good and enabled me to see the packages progress once it had left the International Postal centre at processing centre at Kastrup…however I wasn’t aware the order was coming from Denmark to New Zealand. The package arrived about two weeks after ordering and the upon opening it, I found that there was one product missing from the order. After contacting the customer service crew at Trendhim, I have received notification that my other order is on the way .. woohoo 🎉 .. the customer service communications have been immediate responses to my situation and always in a friendly and helpful manner. The product I have received (men’s bracelet) is of very high quality and I am extremely happy with it. I am really happy with the service and recommend Trendhim as a men’s accessory provider.
10 de junho de 2026
Resposta da Trendhim
Hello Alastair,
Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to hear that you love your new men's bracelet and that you found our website easy to use.We really appreciate your feedback regarding the shipping origin. Since we are based in Denmark, the journey to New Zealand is quite a long one, and we will make sure to look into how we can make our shipping location clearer on our website.We are so glad to hear that our customer service crew took care of the missing item immediately and that your second package is already on its way to you! 🎉 Thank you for your kind words about our team's friendly communication and for recommending Trendhim.
Best regards,
Alina, Trendhim 🩵
Resposta da Trendhim
Hi Fahad,
Your 5-star review puts the biggest smile on our faces! 😄
It is a reminder of why we love what we do!
Here is to more stylish journeys ahead!😎
Best regards,
Nélia, Trendhim
Order took to long to arive
18 de maio de 2026
Resposta da Trendhim
Hello Janek, 👋
Thank you for sharing your feedback with us.
We're sorry to hear that your delivery experience didn’t meet your expectations. 🙁 We always aim to ensure our customers receive their orders quickly and smoothly.
We've contacted you personally at info@trendhim.nz to look into this further and assist you directly.
Warm regards, ❤️
Sandra, Trendhim
The Mother of Pearl watch
The Mother of Pearl watch I got my husband for our 30th (Pearl) anniversary is stunning. He absolutely loved it…and he’s very fussy with watches!
It’s almost impossible to buy a man anything “pearl” but this was just perfect. And the engraving looks amazing too. Thank you guys!
5 de maio de 2026
Resposta da Trendhim
Hello Mariza ! 🤩
Your review gives us good vibes!🎉
Thank you for being an awesome part of Trendhim! 🙌
We are already looking forward to your next visit.
Sandra, Trendhim
Exactly as described
Although product was delayed - ex Denmark - it arrived safe and sound
Its a gift and I'm sure my man will love it
22 de abril de 2026
Resposta da Trendhim
Hello Steve! 🤗
We read your review and we are over the moon!🌙
We look forward to your next visit and wish you a lovely day!
Martin, Trendhim
Necklace & Pendant
Received our purchase for a gift which was the Atlas Silver-tone Compass and Azurmalachite Pendant Necklace, very happy with it I am sure he will love it.
15 de abril de 2026
Resposta da Trendhim
Hi Jane ! 🤗!
Your feedback means the world to us 🌏 💙.
We are grateful that you took the time to write this great review for us, and all the customers reading you.
It gives us the energy to keep doing our best for you every day!
Sandra, Trendhim
Anniversay Gift
Came across Trendhim when looking for a Golden Wedding Anniversay gift for my husband. Prompt delivery and gift looks amazing. Thank you, will be using you again I am sure.
2 de abril de 2026
Resposta da Trendhim
Hi Vicki 😊
Your review means the world to us! We can not wait for your next visit 💙
Have a great day!
Leslie, Trendhim
Dishonest Company - Beware
I have been dealing with this company for months and have received terrible service. I originally ordered a ring and the wrong sized ring was sent. The funny thing was this ring fitted me. Then I ordered another ring the same size and the new one didn't fit. I contacted Trendhim and they made me jump through so many hoops, sending photos, then visiting a jeweler to prove the rings were different sizes. Finally they agreed to an exchange but the correct size ring wasn't in stock. I finally spotted that the ring was back in stock and they told me to order it immediately as there was only one unit in stock and they would refund the shipping. They then completely ghosted me and haven't responded to about eight emails I've sent them querying when the shipping will be refunded. They still haven't refunded the shipping as they promised. I have no choice but to raise a dispute with Visa to cancel this transaction. I will never be ordering from them again and warn others that they are a dishonest company.
31 de março de 2026
Opinião espontânea
Resposta da Trendhim
Dear Travers, 👋
I am sincerely sorry for the frustration and the delay in communication you've experienced. This is certainly not the level of service we aim to provide.
I also want to apologize for the inconvenience you faced in having to provide photos and visit a jeweler to verify the sizing. We truly appreciate the extra effort you took to help us get this right.
I have investigated your case and can confirm that your shipping fee refund has now been sent to our finance team for final processing. Once they have completed it, the funds typically take 2 to 4 business days to reflect in your account.
We have been in contact with you via email as well to keep you updated, and we truly appreciate the patience you've shown while we get this resolved.
Warm regards, ❤️
Very straightforward purchase
Very straightforward purchase. Happy with the quality of wallet. Loved having the option of initials embossed.
21 de outubro de 2025
Resposta da Trendhim
Hello Nicky ! 🤗
Wow, 5 stars! 🌟🌟🌟🌟🌟
We cannot thank you enough for your support. We hope you keep coming for more and for your shopping experience to be as amazing as the last.
Enjoy your Trendhim products! 💚
Nélia, Trendhim
I havent received my order as of yet!.
I havent received my order as of yet!.
Just an enquiry.
I placed an order on the 5th March 2026, and as of that date have had no more tracking updates and it is now 12th March....
My order number is. NZ. 262590.
I would appreciate an update please.
Regards
Debbie Rishworth.
12 de março de 2026
Opinião espontânea
Resposta da Trendhim
Hello Debbie,
Thank you so much for reaching out, and I completely understand how worrying it can be when a package doesn’t show updates for a few days. 💛
We’ve emailed you directly with the latest information about your order NZ262590, so please have a look in your inbox (and your spam/junk folder just in case). 📦
Because our products are shipped all the way from Denmark, tracking can sometimes take a few extra days to update. Please rest assured that your order is on its way, and we’re keeping a close eye on it to make sure it reaches you safely.
Thank you so much for your patience and understanding! 🌟
Shipping timeframes still wrong
Reading reviews, it appears this company continues to advertise that items will be delivered in 6-9 working days.
After having waited 10 working days (tracking not updates since 19/02), I received an email stating the order has been delayed!
I replied to it a few days later asking why it appears to be stuck, and got a helpful reply suggesting I wait up to 29 working days (really?!) with precisly zero other assistance offered
EDIT:
Reply from Trendhim states they resolved the issue. Nope.
What they did was send another package. Which also hasn't arrived.
No word from them about what has actually held things up. No offer to follow up. No accountability.
4 de março de 2026
Opinião espontânea
Resposta da Trendhim
Hi Matt,
Thank you for your feedback. We’re sorry to hear about the delay and the frustration it caused. 😔
We’re glad that our team was able to assist you directly and resolve the issue. ✨ Your comments help us improve our communication and delivery experience for the future.
Best regards,
Nélia, Trendhim
Resposta da Trendhim
Hi ilna,
Your 5-star review puts the biggest smile on our faces! 😄
It's a reminder of why we love what we do!
Here's to more stylish journeys ahead!😎
Best regards,
Remo, Trendhim
Great products
Love what you do. This is our third order and we're very happy. The only downside was that an email about the order being ready to go crossed over with an offer for a free chain. Bad timing but still frustrating.
11 de fevereiro de 2026
Resposta da Trendhim
Hello Claire,
Thank you so much for your continued support — it truly means a lot to us that this is your third order 😊
We’re delighted to hear that you’re happy with our products!
We completely understand how frustrating it must have felt to receive a promotional offer just after placing your order. The timing certainly wasn’t ideal, and we’re sorry for that.
If something like this happens again, you’re always very welcome to reach out to our customer service team — we’re more than happy to look into it and see if we can find a solution 🙂
Thanks again for your loyalty and for sharing your feedback!
Trendhim, Celia ☀️
Excellent quality and fast delivery
I bought a gift online, not realising I was ordering from Denmark which is a very long way from NZ. However, the product arrived much faster than expected and was of very good quality for the price paid. A+ quality and service.
9 de fevereiro de 2026
Resposta da Trendhim
Hello Suzie,
Your incredible feedback fuels us! 🚀 Thanks for sharing it with everyone. We hope to see you back in the shop for more fabulous finds! 🛍️
Have a wonderful day 🌞
Eva, Trendhim
Timely delivery and good quality…
Timely delivery and good quality product as described
2 de fevereiro de 2026
Resposta da Trendhim
Hello Kent,
A BIG THANK YOU, XXX! 😄
We will work hard to continue giving you the 5-star experience you deserve and cannot wait for you to visit Trendhim again 🙌.
Have an awesome day!
Best regards,
Kat, Trendhim
Always happy with Quality.
I've bought silver jewelery (earrings and chains) for myself and for gifts and they've lasted through the years sooo well, and i swim at the beach with them and have never had an issue with discoloration or rust at all! Great, and I mean Great quality! It a brand I'll always come back too. First time buying gold so will see how that goes but seriously a great product !
1 de fevereiro de 2026
Resposta da Trendhim
Hello Bianca! 🤩
Thank you for your kind words and these shining 5 stars🌟!
We hope you have a beautiful day!😍
Karine, Trendhim
Resposta da Trendhim
Hi Bert,
Your 5-star review puts the biggest smile on our faces! 😄
It's a reminder of why we love what we do!
Here's to more stylish journeys ahead!😎
Best regards,
Amllel, Trendhim
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