Fantastic service received with my flower and foliage order for my daughter's wedding in August. Due to the heatwave, ice packs were enclosed in the flower boxes to ensure the flowers remained i... Ver mais
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Having not had any experience of doing wedding flowers (especially church flowers) I found the Triangle Nursery website fantastic. It helped me choose the flowers and have the confidence to do the... Ver mais
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I ordered flowers to make floral tributes for a funeral There were more than enough white chrysanthemums to complete a large heart and NAN The pleated ribbon supplied was plentiful The flowers for... Ver mais
A empresa respondeu
Another flawless service from Triangle Nursery. Flowers for my nephew’s wedding arrived, during the heatwave, expertly packed with cold-packs and no breakages. Telephone help with timing was clear... Ver mais
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Informações sobre a empresa
- Entrega de flores
- Serviço de entrega
- Loja de flores secas
- Designer de flores
- Florista grossista
- Grossista
Escrito pela empresa
Wholesale Dutch Flowers Direct and Florist Supplies Online for direct UK delivery to any address. Wholesale Floral Supplier - Wholesale Florists specialising in wedding & event flowers at wholesale prices
Informações de contacto
Building 32, Bentwaters Park , IP12 2TW, Woodbridge, Reino Unido
- 01394 385 832
- office@trianglenursery.co.uk
- www.trianglenursery.co.uk
4,8
Excelente
274 opiniões
Sem histórico recente de solicitação de opiniões
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I ordered flowers for a christening in…
I ordered flowers for a christening in Scotland.
Being a retired florist I am a fussy customer!
My order duly arrived on the correct day, in immaculate condition, due largely to the expert packaging.
I would have no hesitation in using Triangle Nursery again.
18 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Lo,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We hope the christening went well and we are so happy to hear your order got to you safely and in great condition.
We look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Very good company
I have recently purchased flowers from Triangle Nursery, and I have to say I am lost for words. An amazing experience from the beginning till the end. Customer service is great, and very easy communication with professional people, they sorted out a few issues for me too. I would definitely recommend this company if you’re thinking to buy flowers online.
25 de outubro de 2023
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Resposta da Triangle Nursery
Dear Miroslava,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We hope you enjoyed your order with us and are pleased to hear you were happy with the service from start to finish. We look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Flawless service from start to finish
Flawless service from start to finish. Ordered flowers for my father-in-laws funeral and they arrived in pristine condition. Not a stem broken.
I made his casket arrangement in the colours of the Irish flag and the quality of the blooms were stunning. There were plenty of flowers left over and they are still going strong two weeks later. Will definitely be a return customer. Many thanks x
17 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Ruth,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
That's wonderful to hear you were pleased with your order with us. We do try our best to make the ordering and delivery process as smooth as possible. We hope all went as well as it could for you.
Look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
The whole team are amazing and I would 100% recommended using Triangle Nursery.
I am no florist and have only dabbled in putting flowers together from a school work experience placement nearly 20 years ago. So, as a complete novice and during the first lock down, I decided to put my own wedding flowers together.
Both before and during placing my first order from Triangle Nursery, Debbie was so unbelievably helpful! She guided me on what types of dried flowers would work, how much I'd need to order and gave me tips for how to prepare / make them up. Debbie was so friendly and responded really quickly to all of my queries - nothing seemed like too much trouble. The YouTube tutorials were also super helpful too!
Since then, I have ordered all of my flowers from Triangle Nursery for anything crafty that I have been putting together. From bits and bobs for other dried flower designs to supplies for wreath making workshops and making pumpkin flower arrangements. I also signed up to the Academy of Flowers which provides some brilliant resources.
The website is really easy to use and the delivery/tracking is spot on. Everything arrives well packaged and as it should.
The whole team are amazing and I would 100% recommended using Triangle Nursery.
13 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Ashlee,
Thank you so much for taking the time to leave a review. Your feedback is invaluable to us as a family company.
What a lovely review, we really do appreciate it, the whole team here do try their upmost to help where we can, and we are happy to make improvements for our customers.
We are so pleased to hear you have had a great service from us and we look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Returning customer
I’ve had 2 orders now and have been so pleased with the quality and delivery both times.
1 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Natalie,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We hope you enjoyed your orders and we look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Absolutely disgusted!!!!!!
Absolutely disgusted.
I don't know if your response was to make you look good but I will clarify things. On Friday I was informed by DPD that my delivery would be at least 3 days late. I called yourselves & spoke to Nat asked for advice she said she would contact DPD & if they delivery was indeed going to be late did I wish to return to sender. I said yes. It was a pleasant conversation & if you have been told any different I hope you still have the recording of the telephone conversation.
On Sunday night when I tried to place my weekly order my account was suspended. When I phoned on Monday morning to ask why I was told that it was due to the amount of issues they have had with me.
And again listen to the telephone recording. I have nothing to hide in the manner of both telephone calls.
****This is an update of my response to your original reply which you have edited 10 times. I have been notified by email each time As for me failing to mention about receiving a refund I am still waiting****
****Further update ***** You are now stating that my account was not suspended but put on hold due to my customer history & making sure you could fulfil my order? (my history was complaining about dead & damaged flowers) not being rude on the phone as you accused me of & your recordings of the telephone conversations would prove that.
24 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Arlene,
Thank you for your feedback. I am sorry to hear that you have been disappointed with the service provided in relation to your order on this occasion. As a family business, we understand the importance of every single order, no matter how small or large the order may be.
Unfortunately on this occasion, the delay of the order with DPD was caused by unforeseen circumstances (i.e. severe weather / flooding) and could not be rectified in the given timescale. As stated in your previous review for the same order, a 100% refund was issued immediately after the telephone conversation with our staff member. Please note, payments can take between 5-7 working days to return into your bank account dependent on your provider.
Based on your previous customer history, the account was put on hold until further notice to ensure that our teams, both internal and external were able to fulfil the orders.
I sincerely apologise that you have experienced a negative experience with our company. Should you wish to discuss this matter further, please contact the office advisors on telephone or email.
**** Just to be clear - your account has been permanently suspended ****
Kind regards
Triangle Nursery Customer Service
Amazing flowers and service
Received fantastic service and advice from Mary at Triangle. From my first phone call to the delivery, I couldn’t be more satisfied. The flowers were for my daughter’s wedding and so were very important. The company couldn’t have been more helpful when I asked if I could increase my order at the last minute. Every flower arrived in perfect condition the quality of the packaging was fantastic. I was so thrilled and so were my daughter and new son in law! Can’t recommend this supplier more highly.
4 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Julie,
Thank you so much for taking the time to leave your feedback. Your feedback is invaluable to us as a family company.
We are so pleased to hear that you were happy with the customer service, quality of the flowers and packaging. We hope that you had a fantastic event and enjoyed working with the flowers.
Hope to work with you again in the future,
Best wishes,
Triangle Nursery customer services
This was my first order with Triangle…
This was my first order with Triangle Nursery. As a fledgling florist I was very nervous ordering for a wedding in Scotland. There were many calls to the office and the staff were all really helpful. There was no need for any concern as it all went beautifully and the flowers were great. Thank you.
11 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Drebba,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
Thank you so much for your review of the service you received from us, we are so pleased to hear you have been happy with your first order in regards to quality and delivery for a wedding.
We look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Great purchase
Great website, easy ordering process, delivery on time and excellently packaged.
18 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Douglas,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We have worked hard on our website so that is great to hear you have found it user friendly and that your delivery was on time and well packaged.
We look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Delivery onetime and well packaged
16 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Pam,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
That's really great to hear your order was on time and that it had been packaged well for transport. We will pass your feedback to our team.
We look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Fabulous quality to work with.
They are always friendly and helpful , the flowers are superb quality to work with . Super team.
11 de outubro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Customer,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
That's really great to hear you have had a positive experience with us and we will pass your feedback to our team.
We look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Fantastic customer service, great flowers
Ordered flowers and consumables for a funeral tribute which were good quality and the chrysanthemums really looked spectacular. I also ordered a mystery bouquet which had some gorgeous pale pink roses and other flowers which were stunning and made beautiful sprays to set off the tribute. The order was packed really well, delivery was perfect and a special shout out to their customer service as the funeral was pushed back and yet they amended my delivery date with no issues at all. I was very happy with this company and will order again. 10/10
your order TR-132425
22 de setembro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Seven,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We hope everything went well with your funeral tributes. That's really great to hear you have had a positive experience with us and we will pass your feedback to our team.
We look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
We ordered white roses for our…daughters engagement party.
We ordered white roses for our daughters engagement party, they were beautiful. We took them home after the party and over a week later the roses still look amazing and have only just started to shed petals! Thank you :-)
9 de setembro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Lucy Reid,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We are so pleased to hear your roses were beautiful for your Daughters engagement party, we hope you all had a wonderful time and we look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Excellent support and customer service
I can't speak highly enough of the support given by the Triangle team. The 'how to' videos were invaluable for a first time wedding florist. The support and advice from the website chat facility was prompt and very helpful. The quality of the flowers and greenery was great and the team went over and above expectations to organise an emergency delivery of table garlands when the dpd delivery of that box was mis-routed. I will definitely use Triangle again. Highly recommended.
14 de setembro de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Customer,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
Thank you so much for your kind words, we do try and provide as much helpful information on our website as possible. Our team are always happy to help whenever we can.
We are sorry you experienced a problem with you DPD delivery but we are so happy that we could rectify this for you.
Look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Thoroughly recommend
As a trained ex-florist I ordered flowers from Triangle for my father’s funeral in December. Great quality flowers, lasting well into January. Also ordered bought in moss that wasn’t up to standard but Mary was apologetic and gave full refund for it. Thoroughly recommend Triangle.
28 de dezembro de 2022
Opinião espontânea
Resposta da Triangle Nursery
Dear Joanne,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We hope your father's funeral went as well as it could.
We do try to correct any issues that occur as soon as possible, our team is always happy to help.
Look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Five star service
I needed help with choosing my flowers and everyone I spoke to was so helpful. I always felt I could call and check on the progress of my order anytime. When the flowers arrived they were gorgeous. I would definitely use Triangle Nurseries again.
30 de agosto de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Clare,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We do try our very best to help you with choosing the perfect flowers and guiding you through the ordering process, our team are always happy to help. We hope you enjoyed your flowers and we look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
The customer service was excellent and…
The customer service was excellent and the protea flowers that we ordered were absolutely magnificent. Together with the wedding foliage package we were able to make some very striking bridesmaids bouquets and table decorations for our daughters wedding.
24 de agosto de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Liz,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We are so pleased to hear the customer service received was excellent, we do try our very best to make the ordering and delivery process as smooth as possible. We hope you enjoyed making your designs and we look forward to working with you again in the future. Please feel free to send over any photos you would like to share with us.
Best wishes,
Triangle Nursery Customer Service
Great customer service
Great customer service. Lovely lads I spoke to to sort out my order. It came today ontime and very well packed all the flowers are great quality. I will be definitely be ordering from you again an again.
Many thanks cheryl xx
30 de agosto de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Cheryl,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We hope you enjoyed your order and we are pleased to hear you have had a good experience with us. We look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Fantastic wedding flowers
Triangle nursery was brilliant. Big thanks to Mary for having the patience to go through my order which was massively reassuring as I was doing the flowers for my daughters wedding. Also helped me to adjust my order when I accidentally ordered too much. Flowers were brilliant. Thank you
22 de agosto de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear Denise,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
Thanks for leaving a lovely review, we do try our very best to offer as much help and advise as possible to our customers. We hope your daughter had a wonderful wedding!
Look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
Fantastic service
Order arrived on time, In fantastic condition, quality of flowers and foliage first class, I have used Triangle before and once again I’m not disappointed! I would highly recommend this company!!
25 de agosto de 2023
Opinião espontânea
Resposta da Triangle Nursery
Dear C Jones,
Thank you so much for taking the time to leave a review. Your feedback in invaluable to us as a family company.
We are so pleased to hear you have had great experiences with us, We hope you enjoyed your order and we look forward to working with you again in the future.
Best wishes,
Triangle Nursery Customer Service
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