TruNorth Warranty Opiniões 

172
TrustScore: 1.5 em 5

1,3

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Classificada 1 em 5 estrelas

Total 360 warranty for my truck. When I submitted a claim, the company denied it based on [their stated reason]. I believe the reason was inconsistent with my warranty contract because [facts]. I paid... Ver mais

Classificada 1 em 5 estrelas

Don't waste your money this company is simple rip off denied my tow claims by using excuses and assumptions how the components fails. i-e my turbo got failed due to EGR valve and EGR valve filer caus... Ver mais

Classificada 1 em 5 estrelas

TruNorth Warranty is a scam operated business. They purport to offer a warranty option for commercial vehicles. We have submitted over 5 claims recently and each one was denied wrongly. They actu... Ver mais

Classificada 1 em 5 estrelas

The worst review i can give after market warranty! They look for any outlet to find to void paying any covered conponets! I waited for repairs to be finished at kenworth shop in KC mo got everything a... Ver mais

Informações sobre a empresa

  1. Loja de peças automóveis
  2. Fabricante de peças automóveis
  3. Loja de acessórios para automóveis
  4. Fornecedor de peças para camiões

Escrito pela empresa

The most comprehensive medium & heavy duty truck warranty protection in North America. Buy one of our premium warranty programs to cover your Class 3-7 or Class 8 truck engine, transmission, differential, turbo, aftertreatment, and head gasket! Day one...


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

172 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,3

Todas as opiniões

(172)

2 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

paid a lot of money to get warranty and…

paid a lot of money to get warranty and they denied even though my mechanic said its covered according to the agreement and they still denied the claim even after we presented pictures of the damages. they will make up a reason out of thin air to deny you coverage . im taking this to court .

21 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Just had my second claim "declined"…

Just had my second claim "declined" they are the biggest POS working to screw you over. They always have the opposite excuse to what they didn't receive or did. It's seems it always falls in section "H" of the warranty. If the mechanic shop forgets to put a period at the end of the sentence you'll be declined. Fernando with TruCrap has a bit of an attitude. Try to follow their protocols and they'll find a way to screw you on your repair. Do not get talked into buying a warranty from whoever sells trucks and tries to sell you on this company.

14 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely the worst way to waste your money.

Absolutely the worst warranty company a trucker could deal with by wasting your hard earned money. They will use every contrived reason in the world to deny your claim. I'm not sure how employees can sleep at night after screwing customer after customer. They use hidden info stored in ECM, that you never see or realize is even happening to deny claim. I was advised if a check engine light comes on have it towed to wherever, even if a little coolant needs to be added. This arbitration clause in the contract is pure bull crap. Put your would be payments in escrow and pay your own repairs, "THEY WON'T PAY, CRAP. Deceptive company from every angle.

5 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE THESE PEOPLE

These people are criminals and should be locked up for every illegal way of doing business. They lie, cheat and manipulate ALL they can to screw you out of your claim. DO NOT use them. Their tow service is a joke too.

2 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Thieves

They are thieves! They took $7,800.00 within 4 Months for 2 Trucks and rejected to pay claims that were straight forward.
RUN RUN RUN
Number 1 Scammers in Warranty Business..
You will regret..

29 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

RUN AWAY NOW!

When I say run, I mean run away from these crooks as fast as you can. They will try every trick in the book to weasel out of paying. BEWARE of ambiguous statements in the policy such as "extended operation of an impaired vehicle". They denied my claim based on this. There are no parameters or definitions anywhere that explain what "extended" means. Completely up to TruNorth's discretion. These guys are slick haired, snake oil salesmen. RUN!

19 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Your claim will never be approved

Your claim will never be approved. you must have daily computer diagnostic done in order to fix any codes immediately if you continue to drive while there are codes they will deny all claims.

15 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a big FRAUD

This company is a big FRAUD. They are just making money on the name of warranties. 99.9% rejection rate. Everytime you submit a claim they find different excues, just to reject your claim. Doesn't matter if you have all the maintenance record even from last two years. When they see client have all the proofs and other stuff, they say one thing at the end that " THIS IS DRIVER'S FAULT". THIS is their pet dialouge. I advise don't go with this company, they are totally FRAUD.

14 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Dont waste your money

Dont waste your money. You think your covered. But once you have a problem. They have an excuse as to why your not covered. A big waste of money. Customer beware run run run away from these warranty programs

14 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Simply Deny every claim

Simple, denied my claim when the ECM failed then denied my claim when the turbocharger failed! They use the data you can't see to not pay for warranty failures.

20 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

rip offs..…

this people all talk the same reading from the protocol book. i bought my truck and they sold me a tru north warranty. .happy. jist a month later amd 10,000 k couple problems on the road wouldn't cover the damn repair caused I didn't wait to repair my truck for them to authorize and determine repair. do not buy this warranty ill ne a headache. TA shops hate to deal with them.. nightmare..

13 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

These people should be in jail

This place should be under investigation by the attorney general of the state in which they operate illegally. Save your money, these people should be in jail. They make it a duty to cheat hard working folks out of there money with dishonest and deceptive practices...be warned,,, stay away from these crooks. just a matter of time before their shut down.

12 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

VERY VERY AWFULL WARRANTY BIG LIARS…

VERY VERY AWFULL WARRANTY BIG LIARS EVER HAD. THEY GET YOUR MONEY THEY MADE YOU WAIT AT LEAST A WEEK OR MORE MINIMUM, RESULT IS ZERO NOTHING. THEY SAY NON COVER PARTS EVEN IF YOU HAVE COVERED PARTS.THE BEST WAY IS JUST RISK ON YOURSELF DO NOT GET THIS WARRANT COMPANY NEVER EVER I TELL TO ALL TRUCK DRIVERS ALL OVER THE US. DO NOT AGAIN DO NOT BUY THIS TRUNORTHWARRANTY. THEY SHOULD CHANGE THE NAME INSTEAD OF TRUNORTH TO BIGLIARSWARRANTY.

7 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

They are scamming truckers

They are scamming truckers. After Doggett Freightliner has send them 40 pages DDEC ECM report, they still claim is not enough informations to approve replacement of failed Turbo.

5 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

My daughter bought a warranty with

My daughter bought a warranty with TruNorth for a box truck bought in florida. After the truck developed issues and a claim was filed our family experienced death in the family from COVID-19. My daughter refiled the cliam and was denied the claim and arbitration. Offered a $ 3000 settlement when repair cost was much more. Poor business practices. We'll be filing a complaint with the State of Florida.

28 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

VP of TruNorth admits to scam

I operate a repair shop in Brampton, ON Canada.
During an audit in 2019 on most repair facilities who work with TruNorth. VP Hugh "Bud" McKinney came to our facility and told us. "We are a business and want to make money. Sell our warranty but don't put in claims for more than what the customer paid"
These guys are purposely cheating and will deny any claim over what you originally paid for the warranty/insurance.

Please don't buy

24 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

THIS WARRANTY IS TOTALLY BULSHIT…

THIS WARRANTY IS TOTALLY BULSHIT NOTHING ELSE ...PLZ PLZ DO NOT WASTE MONEY AND TIME I BOUGHT FOR TWO TRUCKS AND FOR BOTH TRUCKS WHEN EVER I NEEDED WARRANTY WORK THEY HAVE VERY CLEVER PEOPLE TO TRICK YOU DOWN AND THEY HAVE SO MANY EXCUSE TO SAY NO TO YOU ,,,,,THERE IS OTHER KIND WARRANTIES IN THE MARKET PLZ CONSIDER THOSE INSTEAD THESE THEIF ......

19 de outubro de 2020
Opinião espontânea

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