I ordered a buy one get one free. However, they charged me for 2 individual products, resulting in a double charge. Ive tried numerous times to get my money back to no avail. I cannot get them to... Ver mais
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Leia as opiniões dos outros
It took this company more than 30 days to deliver my order. Even though they provided a tracking number, I had no idea when to expect my package, and customer support couldn't give me any delivery dat... Ver mais
I've gotten great results in skin tone and texture from the Wrinkle and Acne Clearing LED Face and Neck Mask, and I find it really relaxing to use. Great quality for the price and I love that the nec... Ver mais
I bought their silicone mask and I love it. It has helped with my hyper-pigmentation and leaves my skin feeling wonderful. I had no issues with the delivery or their customer service. Their product do... Ver mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
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Delivery is a mystery
It took this company more than 30 days to deliver my order. Even though they provided a tracking number, I had no idea when to expect my package, and customer support couldn't give me any delivery dates. Turns out they deliver directly from their China supplier by boat even though their website lists a Santa Monica, CA address. No disclosure of shipping origin anywhere on their site. Very misleading. Stay away.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. I placed an order three weeks ago and it still hasn't shipped, no one will provide an update and keeps saying they'll get back to me but they don't so I tried the company's phone number today and it's disconnected. I saw someone else on FB had this same experience and never receieved their item (it's over $100!). As an attorney, I can tell you this is not legitimate. THIS IS A SCAM!
I ordered a device to lift skin
I ordered a device to lift skin. It did not work. I tried to return the device after 30 days (site says you have a 60-day risk free guarantee in which to return it. No restocking fees.)
However, when I asked to return it they were going to charge a 20% restocking fee and make me pay shipping (the thing came from China). Basically I will get only a small percentage of the purchase price back. (they won't tell me how much exactly)
Because the company failed to observe its own clearly stated policies I would avoid them at all costs. I would also say the product is useless but if you wanted to buy it, go buy it directly from China (there are websites for this) and pay 70% less.
Save Your Money - It's Yours
I placed my order at TryNutriSkin on 11/2/22. After not using the products, I requested to return the items on 12/19/22. Their website allows for a 60 day return request from the date of purchase minus the return shipping cost. I received an email inquiring why I wanted to return the items, to which I replied that I didn’t have time to use them. I received another follow-up email where I was offered to keep the items and receive 50% of the purchase price, $332.97, or return the items minus the original cost of shipping and a restocking fee. Confused, I inquired what those would be because the items ship from China. Their reply was a 5 to 20% restocking fee plus the return shipping cost. Still a bit confused, so on 12/23/22 I pointed out that I thought they had everything on file. I received no reply. On 12/28 I sent an email to move forward with my return. I did not receive a response. I sent additional emails on 1/1/23 and 1/5/23, but still no reply. I also tried to look for a phone number for them. I managed to find the name of the company where they rent office space. I called that number and the recording said to leave a text message. I did, but no reply from that company either. I'm hoping my review will help other online consumers avoid doing business with this company and take their money elsewhere!
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